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Martin Botello

Sr. Technical Consultant

Sr. Programmer Analyst - ServiceNow Developer at Little Caesars Pizza

Greater Detroit Area

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Martin Botello's Email Addresses & Phone Numbers

Martin Botello's Work Experience

Peregrine Systems

Sr. Technical Consultant

April 2000 to December 2001

Barnhill Associates

Sr. Technical Consultant

June 1999 to April 2000

Little Caesars Pizza

Senior Programmer Analyst - ServiceNow

Greater Detroit Area

Martin Botello's Education

National Institute of Technology

Electronics Engineering

1987 to 1988

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56% Left Brained
44% Right Brained

Martin Botello's Estimated Salary Range

About Martin Botello's Current Company

Peregrine Systems

Provided on-site and remote Professional Services to design, implement, optimize, upgrade and support Peregrine ServiceCenter, Connect-It, and Get-It applications.

Frequently Asked Questions about Martin Botello

What company does Martin Botello work for?

Martin Botello works for Peregrine Systems

What is Martin Botello's role at Peregrine Systems?

Martin Botello is Sr. Technical Consultant

What is Martin Botello's personal email address?

Martin Botello's personal email address is m****[email protected]

What is Martin Botello's business email address?

Martin Botello's business email addresses are not available

What is Martin Botello's Phone Number?

Martin Botello's phone (**) *** *** 119

What industry does Martin Botello work in?

Martin Botello works in the Information Technology and Services industry.

About Martin Botello

📖 Summary

Sr. Technical Consultant @ Peregrine Systems Provided on-site and remote Professional Services to design, implement, optimize, upgrade and support Peregrine ServiceCenter, Connect-It, and Get-It applications. From April 2000 to December 2001 (1 year 9 months) Sr. Technical Consultant @ Barnhill Associates Provided on-site and remote Professional Services to design, implement, optimize, upgrade and support Peregrine ServiceCenter, Connect-It, and Get-It applications. Presented demonstrations and Proof of Concept to potential clients. From June 1999 to April 2000 (11 months) Senior Programmer Analyst - ServiceNow @ Little Caesars Pizza ServiceNow Administration, Development, Integration, and Support.. Greater Detroit AreaLead Helpdesk Analyst @ Henry Ford Health System From June 1994 to June 1999 (5 years 1 month) Rochester Hills, MichiganTechnical Consultant @ Lochbridge Middleware Administrator at Volkswagen Group of AmericaTechnical Team LeadSupporting, enhancing and optimizing Enterprise applications including ServiceNow, UCMDB, and Service Manager 9.x. Provide guidance and delivering solutions to achieve improved IT Service Management.HP ServiceManager, ServiceNow Administration and customization.Technical SME for project to re-implement ServiceCenter 6.x on ServiceManager 9.4. Key achievements included: Architected and implemented the Dev, QA, and Production environments. Maintained the previous database structure to minimize affects to downstream reporting and integrations. Developed custom middleware to accommodate screen pop functionality for Computer Telephony Integration with phone switch.Instrumental in rolling out new Service Catalog based on the ServiceNow platform. I have designed and developed a dynamic Approvals solution for ServiceNow Catalog Items including a scoped application to support maintenance of the approvals, enhanced HTML email notifications, and custom status editing. I have completed an upgrade of Service Manager 9.20 to 9.31, including SRC and Web Tier applications. I developed middleware software to support CTI integration between Service Manager and Telephony systems to add screen pop functionality for Service Desk agents. I have also created monitoring applications for all processes written in Java, Perl, Python, and VBScript. From February 2014 to October 2016 (2 years 9 months) Auburn Hills, MichiganSystem Administrator @ Compuware Professional Services Middleware Administrator at Volkswagen Group of AmericaSupporting, enhancing and optimizing ServiceManager 9.31, 9.30 and ServiceCenter 6.2 applications. From March 2013 to February 2014 (1 year) Greater Detroit AreaAssociate - Sr. Developer @ Morgan Stanley Sr. Software DeveloperHP Service Manager IT Service Management Software Design, implement and support ITSM solutions for Internal Business Units utilizing HP Service Manager, Connect-It, JavaScript, Perl, ASP .NET, C#, and UNIX Shell scripting.Set up, maintain and support multiple ServiceCenter and Service Manager implementations in an Enterprise environment. From December 2001 to January 2013 (11 years 2 months)

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In a nutshell

Martin Botello's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

3 year(s), 9 month(s)

Martin Botello's Willingness to Change Jobs



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