Workday Project Manager & Consultant @ From October 2013 to Present (2 years 1 month) The Woodlands, TexasBusiness Analyst @ -Communicate effectively with clients to identify needs and evaluate alternative business solutions and continually seek opportunities to increase customer satisfaction and deepen client relationships. -Perform data processing activities for ongoing client services and assist with resolution of participant issues. -Assist in enforcement of project deadlines and schedules to ensure timeliness of deliverables are met. -Understand clients’ business processes and propose how to automate those processes most effectively, while leveraging a wide-range of human resource programs. -Utilize CRM software (Salesforce) to coordinate, organize and track case lifecycle to resolve and communicate results of deliverables to end users. -Analyze compiled data using database software to process reports for internal team and clients for summarizing recommendations and decision making. From January 2012 to October 2013 (1 year 10 months)

Bachelor of Science (BS), Economics @ Texas A&M University From 2008 to 2011 Bachelor of Applied Science (B.A.Sc.), Economics @ Texas A&M University From 2007 to 2011 Luke Kosa is skilled in: Analysis, CRM, Business Analysis, Requirements Gathering, Vendor Management, Business Process, Workday, Benefits Administration, HRIS, Data Analysis, Employee Benefits, Performance Management, Process Improvement, Change Management, Microsoft SQL Server, Requirements Analysis, Access, Outsourcing, Project Management, Maintaining Strong..., Cross-functional Team...