Co Founder and Sr. ServiceNow Developer @ Innovative and efficient ServiceNow Platform Developer/Process Architect with clients in multiple industry verticals. From April 2015 to Present (9 months) Sr. ServiceNow Application Architect @ From December 2014 to July 2015 (8 months) ServiceNow Sr. Implementation Consultant - Professional Services @ Accomplishments: Created and pushed the design and direction of Acorio's KCS PowerPACC Pushed the design of Knowledge Centered Self Service for both the CMS and the Service Catalog Duties: Successfully managed and developed large-scale implementations of ServiceNow across multiple processes and applications, including CMS and Service Catalog, for clients in multiple verticals Created and developed requirements for clients using Agile/SCRUM, often following SDLC for repeat engagements and continuous work Developed in accordance with best practices using JavaScript, AJAX, HTML, XML, JQuery, Prototype, and other frameworks Generated testing, training, and process documentation and workshops Developed solutions and full-scale implementations on the ServiceNow platform. In depth work on custom UI and advanced Workflows Created custom applications for non-IT functions Worked in partnerships with clients to provide technical guidance for business objectives and served as Acorio’s in-house KCS expert from the company’s corporate headquarters in Boston, MA. From June 2013 to December 2014 (1 year 7 months) Software Systems Specialist @ Accomplishments • Awarded by CEO for role in move and transition of the entire office to the High Performance Workplace • Completed Phase 1 of Incident development in ServiceNow Duties • ServiceNow Developer/Admin, Enterprise Admin, Active Directory, DNS, Backup Admin (Symantec Netbackup and DataDomain), VMWare, MS Exchange Level I, Endpoint and Pointsec (Encryption and Security), Mobile Device Admin (BES, Maas360, Good), RSA (Level I) From July 2011 to June 2013 (2 years) Wellesley, MAIT Admin @ Accomplishments • Successfully provided support, both remotely and in person, for Windows, Mac, and Quckbase. • Created and administrated Network with Linux based “Untangled” • Converted office to web-based remote work environment, saving the firm $12,000 per month. From February 2010 to May 2011 (1 year 4 months) Support Staff @ Duties • Trained and assisted attorneys with the extraction of computerized evidence in various formats • Prepared presentations of audio and video evidence for motions, trial, and opposing council • Worked to Maintain and update thousands of computerized and hard copy files with seven other members of the support staff •Drafted hundreds of letters to victims and witnesses •Sent and received mail •Answered phones and made phone calls on behalf of fifteen attorneys and ten victim/ witness advocates From May 2008 to August 2009 (1 year 4 months)

Bachelor of Arts (B.A.), Philosophy @ Boston College From 2007 to 2011 Lloyd Godson is skilled in: ITIL v3 Foundations Certified, ServiceNow, ServiceNow Sales Foundations, Active Directory, Windows Server, Microsoft Office, Sales, Negotiation, Netbackup, Data Domain, VMware, Symantec Endpoint Protection, Pointsec, Mobile Device Management, Technical Writing