Human Resource Manager with over 15 years Generalist experience specializing in the recruitment, management and development of all levels of corporate talent in a high paced environment.
Specializing in:
• execution of corporate strategy
• building relationships across all levels of the organization
• coaching, mentoring and talent management
• design, development, and delivery of corporate training
• mediation, conflict resolution, and employee relations
Certified Human Resources Professional (C.H.R.P) Designation achieved in 2009
Member of the Human Resources Professional Association (HRPA) since 2002
HR Manager @ • Report directly to Senior Vice President, Manufacturing, responsible for all HR functions of 4 direct reports and over 800 employees across 4 independent manufacturing facilities
• Mentor, coach and manage a team of four (4) HR Generalists to ensure consistency across all facilities
• Develop, establish and maintain a succession planning process to identify all high risk positions within the organization
• Responsible for providing management with assistance in identifying, and evaluating human relations and work performance problems, as well as advising management on effective resolution tactics and progressive discipline procedures
• Analysis of employment contacts, employee information, and legislative requirements, in order to determine and calculate severance payments, and prepare separation agreements in accordance with the Employment Standards Act
• Lead the development, delivery and evaluation of all training initiatives including; conducting a regular needs analysis; design, delivery and evaluation of training programs; assisting with individual career plans; interventions such as coaching and facilitation
• Responsible for the strategic development and implementation of all recruitment processes including; recruitment practices, negotiation with vendors, background checks and orientation
• Implement and manage an Employment Equity program
• Conduct ongoing position analysis and job evaluation information for all positions within their client group in order to ensure proper application of the salary administration policy and procedures rectify any misalignments.
• Ensure proper processing of benefits including: aiding and educating client group employees with respect to their benefits
• Work with management to ensure mutually beneficial return to work strategies with respect to WSIB, STD and LTD case management From January 2014 to August 2014 (8 months) Human Resources Generalist @ • Operated as a trusted and strategic business partner providing pro-active employee relations strategies and activities, advice, counsel, coaching and problem-solving to the organization, including the Senior Management Team
• Counselled and supported assigned business units on HR generalist activities including: training and development, recruitment, talent management and retention, succession planning, performance management, and employee development
• Advised hiring managers on workforce needs, to best devise and execute an appropriate recruitment and selection strategy
• Developed and Introduced a behavioural-based interview template with successful results
• Provided guidance in areas such as harassment, wrongful dismissal, human rights, policy interpretation and conflict resolution
• Developed and implemented training as required for new hires and existing employees i.e. Supervisor Training, Discipline, Problem Solving, WHMIS, etc.
• Devised and executed exit strategies for affected employees, analysed employment contracts, employee information, and legislative requirements, in order to determine and calculate severance payments.
• Managed and maintained position descriptions, job analysis and job evaluation information for all positions within client group
• Administered the compensation program including: annual merit program, performance appraisals and bonus incentive program
• Implemented Early and Safe Return to Work program, manage all WSIB claims, and significantly reduced lost time injuries
• Assisted in establishing, maintaining, and monitoring the environmental, health & safety (EH&S) programs, with a view to support EH&S business goals and JHSC objectives
• Responded to all Health and Safety inquiries/incidents/concerns; evaluate and recommend practical corrective action for different types of hazards in the workplace
• Managed new employee orientation; supplying all appropriate company information to employees From January 2003 to December 2013 (11 years) Human Resources Coordinator @ • Directed employee relations and demonstrated leadership in the development and implementation of pro-active human resources policies and procedures to enhance productivity and efficiency for over 250 non-unionized employees
• Advised and supported management on the interpretation and administration of provincial and federal legislation
• Assisted legal counsel, as required, in formal hearings/meetings. Favourable corporate verdicts were achieved with thorough documentation, full legal compliance and adherence to company policies
• Co-ordinated the recruiting and selection functions to ensure adequate staffing levels throughout all departments
• Improved turnover rates by 15% through the implementation of an enhanced recruiting and selection screening process, thereby retaining top-quality staff
• Participated on a 4-person training team; analyzed, proposed and developed customized training systems for new employees
• Increased health and safety awareness through campaigns and incentives, resulting in a 20% decrease in workplace accident rates over a 3 month period
• Served as a management member of the Joint Health & Safety Committee
• Supervised the Payroll Administrator and participated in its facilitation as needed
• Reduced labour costs by $15,000.00 in the year 2000 by implementing an enhanced time-keeping system to support payroll, employee tracking and cost analysis functions
• Organized, administered and managed WSIB claims and Early and Safe Return to Work Program
• Maintained a direct reporting relationship with the Direct of Human Resources.
• Successfully integrated two separate operations (Royal Outdoor Products, Inc. with Royal Structures Co.--June 2001) From October 2000 to January 2003 (2 years 4 months) Customer Service Representative @ From April 1997 to September 2000 (3 years 6 months)
Certificate in, Human Resource Management @ Humber College From 2000 to 2004 Bachelor of, Industrial Relations @ University of Toronto From 1996 to 2000 Laura CHRL is skilled in: Benefits Administration, Talent Management, Succession Planning, Human Resources, Performance Management, Leadership, Employment Law, Organizational Effectiveness, Coaching, New Hire Orientations, Recruiting, Customer Service, Technical Recruiting, HRIS, Talent Acquisition