Kim Peretti's Email Addresses & Phone Numbers

Vice President Training @ Countrywide Financial From June 2004 to August 2005 (1 year 3 months) Calabasas, CASr. Manager Education Services @ PeopleSoft From 1996 to 2000 (4 years) Pleasanton, CADirector Training @ Marketsoft From November 2000 to June 2004 (3 years 8 months) Boston MAGlobal Vice President Customer Success Management: Adoption and Enablement @ DocuSign Leading...

Vice President Training @ Countrywide Financial From June 2004 to August 2005 (1 year 3 months) Calabasas, CASr. Manager Education Services @ PeopleSoft From 1996 to 2000 (4 years) Pleasanton, CADirector Training @ Marketsoft From November 2000 to June 2004 (3 years 8 months) Boston MAGlobal Vice President Customer Success Management: Adoption and Enablement @ DocuSign Leading customer adoption and value realization through customer success strategies and programs including on-boarding, customer success management; high touch and 1:Many CSM Adoption Marketing and DocuSign University. Growing the business by 100% in 12 Months. Built the framework and operational working model for the new Customer Success Management organization which includes both high touch CSMs and 1:Many-Adoption Marketing. Developed the strategy and key measures to understand the impact and results of the enablement and adoption programs on customer success and business outcomes including net-retention and consumption. San Francisco Bay AreaGlobal Head of Adobe Digital Learning Services @ Adobe Responsible for leading the Adobe Digital Learning Services business; driving the "Human Side of the Digital Transformation" Engaging across the business to ensure the learning business is aligned to the larger business goals and strategy as well as customer needs and requirements.Ensuring our customers and our partners are enabled and ready to drive experience-led businessesDefining key performance indicators and revenue driversEstablishing programs and partnerships to drive business results including profitability and customer and partner success Driving a highly successful learning business with 35% YoY growth globally and 50-100% growth in EMEA and APAC respectivelyIncreasing reach and engagement with partners and customers by 100% from 2014-2016Delivering both technical and business learning options that allow customers to quickly scale their businesses via academic and extended business partnerships Introducing the Adobe Digital Marketing Business Practices Accreditation program in 2016 - first in Industry.Driving customer success and value realization - "the art of the possible" through meaningful learning programs. From April 2014 to February 2018 (3 years 11 months) Greater Boston AreaVice President Education Services - QlikTech @ QlikTech Leading all aspects of the QlikView education services business globally. Driving QlikTech's education services global strategy and directionLeading a multi-million dollar for profit education services businessDriving 50% YOY growth and exceeding revenue targets at 130% of plan.Defining key performance indicators and revenue driversEstablishing programs and partnerships to drive business results including profitability and customer and partner successSupporting pre-sales, and sales activities to meet quarterly bookings and revenue targetsBuiliding high quality, innovative education offeringsDeveloping buying programs and bundling options to increase overall attach of education servicesBuilding the award winning QlikTech Business Discovery Certification ProgramsCollaborating with industry experts and analysts on trends and best practices in education and trainingLaunching the QlikView Global Academic Program with over 150 universities in 35 countries in less than 2 years.Building the Business User Adoption ProgramDeveloping solutions to help sales land and expand strategy and user adoption From January 2011 to May 2014 (3 years 5 months) Boston, MASenior Director Education Services @ Symantec Responsible for leading the design, development, production and sale of Symantec’s education products and services. Responsibilities include:Driving Symantec Education Services global strategy50+ million dollar for profit education services businessLeading the design and development, of more than 200 different education offerings, including instructor-led, virtual, e-learning, mobile, and socialManaging the design, development and approach to marketing, communication and sales buying programsSupporting pre-sales, and sales activities to meet quarterly bookings and revenue targetsDesigning, developing and delivering sales and channel partner education enablement activitiesDeveloping buying programs and bundling options to increase overall attach of education servicesEngagement with product management, product marketing and the engineering teams to ensure alignment with corporate strategy and directionBuilding a rapid development program that increased productivity and time to market by 35%Building and managing the Symantec Global Certification and Partner Accreditation programsCollaborating with industry experts and analysts on trends and best practices in education and trainingLeading a global team including curriculum and lab developers, editors, program coordinators, project managers, sales and marketing support specialists and operations managersManaging a multi-million dollar budget From September 2005 to January 2011 (5 years 5 months) Boston, MA