• Productive software industry leader with 20+ years of experience turning new ideas into transformative products.
• Materially contributed to the success of four fast-growing startups (Oracle, Gain Technology, Liberate Technologies, Icontrol Networks).
• Have consistently delivered results in high-growth, resource-constrained companies with rapidly evolving market requirements - in both individual contributor and group leader roles.
Specialties:
• Skilled at collaborating with internal groups and external partners to create competitive, high-quality products, on schedule.
• Diverse experience in sales, business development, product management, product marketing and development.
• Industry breadth and depth, including experience with home automation/security/Internet of Things, CRM, hosted web apps and mobile technologies, application security, interactive TV, databases and applications development.
VP, Product Management, Security Solutions @ • Drove early startup product and sales success (as employee #16).
• Helped grow the company to become the industry-leading technology platform powering the following Connected Home offerings: ADT Pulse, Comcast XFINITY HOME, Time Warner Cable IntelligentHome, BEST BUY PĒQ and Piper (to name a few!).
• Manage a product strategy and roadmap that balances priorities from multiple service offerings and manufacturers with overall business objectives.
• Collaborate with partners, business development, engineering, UX, operations and marketing to deliver a consistently compelling product.
• Involved with the adoption and ongoing refinement of Agile/scrum processes within the company. From June 2007 to Present (8 years 7 months) Senior Director, Product Management, CRM On Demand @ • Product managed the application security, performance and hosting reliability features of the Siebel CRM On Demand service.
• Developed, launched and operated a demo platform that was a primary sales and marketing tool. From March 2006 to May 2007 (1 year 3 months) Senior Director, Product Management, CRM On Demand @ • Instrumental in the creation (design, hosting, launch, operation) of the Siebel CRM On Demand "software-as-a-service" (SaaS) hosted service.
Siebel Systems was acquired by Oracle Corporation, 3/06 From March 2003 to February 2006 (3 years) President @ • Operated a sole-proprietor business that offered Web-related consulting and software development services. From January 1997 to March 2003 (6 years 3 months) Consultant @ • While consulting as Kraemer Software Services, created a new market positioning strategy for Zentek's mobile app development products. From November 2002 to February 2003 (4 months) Director, Field Technical Marketing @ • Directed a 10-person organization that was responsible for all technical aspects of worldwide marketing events, executive keynotes and visitor center operation, as well as pre-sales technical support for several product lines.
• Managed a $1.2M capital equipment and operating expense budget.
• Drove the technical success of Liberate's marketing events, resulting in consistently excellent trade shows and visitor center experiences. From February 2001 to September 2002 (1 year 8 months) Manager, Sales Engineering, Americas Region @ • Helped refine early sales and product strategy as the first pre-sales engineer (was employee #90).
• Managed 5 Sales Engineers who sold Liberate’s interactive TV software to cable and satellite network operators.
• Consistently exceeded sales quota for the region (over 200% in 2000).
• Collaborated with Product Marketing to define Liberate's next generation of product and service offerings. From October 1998 to January 2001 (2 years 4 months) Consultant @ • While consulting as Kraemer Software Services, performed quality testing and created sample Java applications that shipped with the company's secure message broker product. From March 1998 to September 1998 (7 months) Senior Product Line Specialist, Internet Products Division @ • Productized and launched "web.sql" - a dynamic web page creation tool.
• Created a marketing/support website, trial downloads (a first for Sybase at the time), white papers, product training and a quality assurance program. From October 1995 to May 1996 (8 months) Technical Business Development Manager, New Media Division @ • Performed market analysis and developed a business case and product strategy for Sybase’s entry into the emerging interactive television (ITV) marketplace.
• Managed business development and technical initiatives for Asian ITV opportunities.
• Was instrumental in winning Sybase's largest ITV deal in Asia, winning against an entrenched competitor. From November 1993 to October 1995 (2 years) Application Engineering Manager, New Media Division @ • Hired and managed 8 Application Engineers who sold Gain Technology's multimedia development environment.
• Responsible for the group’s capital and expense budgets, hiring, mentoring and scheduling. From January 1993 to October 1993 (10 months) Applications Engineer @ • Provided all initial pre- and post-sales technical support and training for this small start-up (as employee #25).
• Materially contributed to the creation of a prototype that resulted in $3M of additional investor funding.
• Provided technical sales support to the CEO when selling the company to Sybase.
Gain Technology was acquired by Sybase, 12/92 From November 1991 to December 1992 (1 year 2 months) Manager of Information Systems Development, Direct Marketing Division @ • Designed and developed the first multi-user Customer Relationship Management (CRM) system (internally called OASIS) while working for Tom Siebel (future founder of Siebel Systems).
• Use of the system improved sales productivity, helping to drive division revenue from $11M to $50M in 2 years.
• Hired, trained and led a team of 7 engineers who operated the hosting environment and added new features.
• Also managed a 3-person technical pre-sales group that supported the division’s sales representatives. From January 1988 to October 1991 (3 years 10 months) Consultant @ • Contributed to the early success and 100% year-over-year growth of Oracle (as employee 400).
• Delivered on-site database design, application development and training for Oracle customers.
• Led a team of 6 consultants who completed the largest consulting project in Oracle's history (at that time) - on schedule and under budget. From June 1986 to December 1987 (1 year 7 months)
BA, Computer Science @ Cornell University Kevin Kraemer is skilled in: Product Management, Start-ups, Internet of Things, Home Security, Home Automation, SaaS, Software Development, Agile Methodologies, Security, Scalability, Web Application Security, Enterprise Software, CRM, Mobile Applications, Databases