An accomplished leader with 25 years of experience working in the Operations, Technology, Front Office, and Finance departments of top tier financial service companies. Expertise in project management, business analysis, process engineering, and data analytics. Extensive background in change management, systems architecture and design, and business management. A proven track record for managing a diverse portfolio of
An accomplished leader with 25 years of experience working in the Operations, Technology, Front Office, and Finance departments of top tier financial service companies. Expertise in project management, business analysis, process engineering, and data analytics. Extensive background in change management, systems architecture and design, and business management. A proven track record for managing a diverse portfolio of successful projects from analysis through implementation with a reputation for fixing problems and delivering pragmatic solutions in an extremely complex global matrix environment.
Specialties: project management, business analysis, process engineering, program management, integration, data analytics
COO CB&S Americas @ Accountable to the Americas Regional Head of CB&S (Investment Banking and Markets). Responsible for business and client strategy, regulatory project oversight and general business management. From January 2015 to Present (1 year) Greater New York City AreaGlobal COO Prime Services Sales & Trading @ Serving as the right-hand to various Heads of Business. Responsible for the formulation and articulation of business and client strategy. Owner of the administrative and project management of various run-the-bank and change initiatives. Direct partner and overseer of Finance, HR, Compliance, Operations, Technology, Regulatory, Audit and Risk functions. Key functions include removing obstacles and getting things done, ensuring new and existing business is executed effectively and efficiently, and acting as radar for upcoming problems and challenges. From January 2013 to December 2014 (2 years) Global COO Prime Services Distribution @ Managed a global team responsible for sales strategy and client analytics across Fixed Income Financing, Equity Financing, Futures and OTC Clearing business. Also, co-managed the firm's Global CRM technology platform on behalf of the Global Sales Management Committee. From October 2010 to January 2013 (2 years 4 months) COO US Fixed Income Sales @ COO for US Fixed Income Sales (including FX and Commodities). Successfully managed various projects associated with the integration of the Lehman client franchise onto the Barclays Capital platform. From September 2008 to October 2010 (2 years 2 months) Global Sales CAO & Head of Client Strategy @ Responsible for supporting the Global Head of Fixed Income Sales. Work closely with the Global Senior Sales Management Team to manage sales operations and execute business strategy of Sales organization (approximately $7 billion annual client revenue). Interact/partner on a regular basis with internal service providers (Finance, Technology, Legal, Compliance, Operations, BCP, HR, Events Planning Group) on behalf of fixed income management. Responsible for performance of Account Management and Client Strategy Teams.
·Developed a Technology CRM and MIS Roadmap for the Global Sales Organization aimed at significantly improving the level of transparency of the client franchise
·Designed new time series driven Sales metrics aimed at identifying issues and growing market share.
·Successfully managed the development and implementation of an online Sales Portal.
·Initiated and launched Data Quality Initiative to improved current MIS. From October 2005 to September 2008 (3 years) Managing Director - Business Planning and Execution Group @ Private Clients and Asset Management - Office of the COO
Responsible for the successful execution of the major business initiatives for the Private Wealth Management division of Private Clients and Asset Management from within the Office of the Chief Operating Officer (specifically focusing on: business planning, project governance and project execution). From January 2002 to October 2005 (3 years 10 months) Senior Vice President - Business Manager / Program Manager @ Responsible for the processes and governance of both the Finance and Program Office functions performed within the Information Technology Department. Also, managed a team of 15 Business Analysts supporting primarily Middle and Back Office Operations and Technology.
·Created and supervised $150mm 2002 budget and allocation process across department.
·Managed Program Office application (PMOffice) used by over 600 Information Technology personnel. Application functions included project reporting and tracking for management.
·Authored an Asset Management Business Analyst Competency Matrix used for professional development of Business Analyst Team.
·Managed various projects supporting Reconciliation, Trade Settlement, Billing, Corporate Actions, and Data Management functions.
·Participated with Investment Bankers, and Legal and Finance Departments collecting various due diligence materials for Scudder acquisition by Deutsche Bank. From January 2000 to January 2002 (2 years 1 month) Program Manager in Investment Operations @ Responsible for managing a team of project managers and business analysts who implement departmental process improvement initiatives within Investment Operations and Fund Accounting.
·Core member of a business process engineering initiative managed by a “Big 5” consulting firm that integrated the firm’s Investment Operations and Fund Accounting Departments to a single Boston based location.
·Designed and implemented an activity based costing methodology that allocated operational costs to internal business groups.
·Managed RFP process, negotiated global contract, and implemented daily cash reconciliation software package that utilized ISITC SWIFT messages.
·Assisted in the launch of the firm’s first Hedge Fund product while acting as a member of a firm wide Investment Product Development Steering Committee.
·Supervised numerous SEC, internal compliance, and internal risk management audits. From January 1999 to January 2000 (1 year 1 month) Project Manager / Business Analyst in Investment Systems @ Managed a team of programmers during the development and implementation of a firm wide global portfolio accounting system. Responsible for managing various projects sponsored by the Chief Information Officer.
·Architected and successfully implemented a new firm wide reporting environment comprised of Visual Basic, C++, CORBA Business Objects, SYBASE Stored Procedures, and Actuate (3rd party reporting application).
·Managed the development and support of a global trade communication platform.
·Authored specifications for portfolio position, transaction, investment performance, and revenue modeling management reports.
·Designed and developed new Client, Broker, Custodian and Security Master applications.
·Business Analyst on the development of an Investment Research and Analytics System.
·Managed a run rate revenue model project for the firm’s legal department during the merger of Zurich, Kemper, and Scudder. From January 1995 to January 1999 (4 years 1 month) Operations Analyst/Technologist in Investment Operations @ Analyzed and documented procedures and workflows within various departments of Investment Operations. Recommended to management areas for improvement and automation. Acted as a facilitator between the Technology team and Operation managers on systems design and application testing. Created and analyzed monthly total quality management reports. Leveraged strong working relationships with Portfolio Managers and Operations Managers to improve the effectiveness, efficiency, and productivity of the business group.
·Developed plan and managed staff of eight Trade Administrators and one Supervisor during industry conversion to T+3.
·Developed portfolio spreadsheet models updated by real-time and historical market data as well as proprietary investment research. From January 1993 to January 1995 (2 years 1 month) Accountant - Finance Department @ Responsible for booking monthly journal entries and the reconciliation of account balances. Analyzed financial statement variances on a consolidated and entity basis. Prepared quarterly management reports.
·Trained in financial statement analysis.
·Developed a fixed asset management and revenue recognition system.
·Authored user documentation for software developed within department. From June 1990 to January 1993 (2 years 8 months)
Kevin Hilden is skilled in: Program Management, Business Analysis, Integration, Fixed Income, Strategy, Asset Managment, Hedge Funds, Investment Banking, Risk Management, Mergers & Acquisitions, Equities, Portfolio Management, Business Process Improvement, Management, Financial Services, Asset Management, Finance, Investments
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