Bachelor's degree, Electrical and Electronics Engineering @
California State University-Sacramento
About:
Over 8+ years working experience in the computer industry.
Knowledge and Skills:
Network
-Switching:
VLAN, VTP, STP, Port Security
-Routing:
EIGRP, OSPF, RIP, TCP, UDP, IP, NAT, PAT, WAN, Frame-Relay, Telnet, Access Control List, Sub Netting, OSI model, Cisco IOS
Software
-Operating Systems:
Linux such as RHEL, CentOS, Fedora, SuSE, Windows such as Window XP, Vista, Server
Over 8+ years working experience in the computer industry.
Knowledge and Skills:
Network
-Switching:
VLAN, VTP, STP, Port Security
-Routing:
EIGRP, OSPF, RIP, TCP, UDP, IP, NAT, PAT, WAN, Frame-Relay, Telnet, Access Control List, Sub Netting, OSI model, Cisco IOS
Software
-Operating Systems:
Linux such as RHEL, CentOS, Fedora, SuSE, Windows such as Window XP, Vista, Server 2003, Server 2008, Apple Mac
-Application:
Microsoft Office (Word, Excel, Power point, and Outlook), BIOS modification applications, Linux and Window performance benchmark test applications, AutoCAD
-Embedded:
MB BIOS (Package & custom modification), IPMI FW, LAN EEPROM, RAID controller FW
Hardware
Debug tools such as Oscilloscope & Multi-meter, HW component rework soldering, LAN cable customizing in (Straight-Through, Crossover, Rollover), server system integration assembly, Network in 1G & 10G Ethernet and 40G Infiniband adapters, storage in SATA & SAS RAID controllers adapters, Graphic cards
Communication
Bilingual: English / Chinese – (Mandarin & Cantonese), excellent at communicating complex technical concepts, experienced in creating and giving effective PowerPoint presentations for training, skilled in listening customer reported issues and providing efficient dedicated support, experienced in coordinating the works between teams
Product Engineering Manager @ Ensures the quality of system solution in both hardware and software prior the product release. Work with vendors to resolve the product issue. Support marketing department on new product promotion, support production line with WIP (Work Instruction Procedure) for new product system assembly, validation, rack assembly. One of key members works in OCP (Open Computing Project) from prototype development to final product release. Experience with products from the server industrial vendors such as Supermicro, Intel, Gigabyte, Wiwynn, and Quanta. From October 2015 to Present (3 months) Project Test Engineer @ ● Performs testing of x86 servers, network switches, storage systems to ensure quality
● Validate system in Linux burn-in, benchmark-performance, and trouble-shooting
● Create/modify customized components for development products to meet design specifications
● QA and Product/component validation testing
● Creates documentation of test results
● Support production team with proper procedure instruction for assembly and burn-in
● Experienced in servers setup such as DHCP, PXE, TFTP, FTP, HTTP, and NFS From July 2014 to September 2015 (1 year 3 months) Product Manager @ • Product Training: Create training PPT and FAQ and provide product training to internal sales and customer service support team, so they will have better understanding the products and support customers. Sometimes, per sales request, offer onsite product training on customer site.
• Product maintaining: Work closely with other team members and make sure products update with new information on website such as memory, BIOS, firmware, and driver supports...etc.
• Product support: Help customer to isolate the root cause and resolve their report issues via email, phone calls, setup test station to verify, and work with internal engineers. Sometimes, provide the support to our production and RMA as well. From February 2011 to May 2014 (3 years 4 months) Sr. Field Application Engineer @ • Answered customer questions via phone and emails
• Verified customer issues through field and lab
• Helped to solve customers’ problems
• Cooperated with hardware and software engineer
• Wrote and processed communications reports to managers and coworkers
• Validated new motherboard products
• Maintained with product packing updating From February 2006 to February 2011 (5 years 1 month) Engineering Intern @ • Experienced using AutoCAD to modify and create professional electrical mechanical drawings
• Charged with updating document files and drawings
• Worked with colleagues to solve design issues
• Wrote and processed communications reports to managers and coworkers
• Verified customer issues through field work From June 2003 to February 2006 (2 years 9 months)
Certificate, CCNA (Switching & Routing) @ CiscoBachelor's degree, Electrical and Electronics Engineering @ California State University-Sacramento From 2003 to 2006 Electrical and Electronics Engineering @ Sacramento City College From 2001 to 2003 Ken Yu is skilled in: High Performance Computing, SATA, Processors, Firmware, Computer Architecture, Debugging, X86, Storage, Product Management, Hardware, Infiniband, RAID, Cloud Computing, Hardware Architecture, Embedded Systems
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