Human Resources Leader with Executive Experience and SPHR, SHRM-SCP, CCP Certifications
Human Resources leader with exceptional financial acumen recognized for championing change, project management, managing multiple sites, streamlining operations and driving cost savings. A strong collaborator and partner with exceptional presentation, facilitation and coaching skills who influences decisions through supporting data that proves ROI.
Advocate for an accountable work environment and intentionally managing performance across the organization. An inquisitive, approachable leader with a management style that reflects high expectations for self and others. Demonstrates a unique ability to set the right tone and motivate employees to learn “by doing.”
STRATEGIC PLANNING: Organizational Development, Talent Management, Training
PROJECT OVERSIGHT: Compensation Structures, Talent Management, System Implementation
OPERATIONS: Policy Development, RFP Facilitation, Benefit Administration, Vendor Management
GOVERNMENT COMPLIANCE: DCAA and FAR, Service Contract Act, AAP
SYSTEMS: Oracle-PeopleSoft &Taleo, Deltek Vision & GCS, ADP, Paychex, Paylocity, Halogen
Director Human Resources, District Office @ Spearhead the completion of multiple projects for the City College system within Talent Management and Organizational Development.
• Talent Management: Successfully drove two RFP processes including one for the design and implementation of a full scope Performance Management system with a corresponding Compensation Plan tied to performance results. Led a team of consultants and internal clients to develop content and process as well as the design of an incentive/bonus pay for performance plan.
• Talent Acquisition: Planned and led the HRIS and Oracle teams to successfully optimize the use of our Oracle Taleo ATS. Projects included adding electronic Onboarding, user clean-up, improving the candidate experience, adding mobile capability, integration of HRIS data with PeopleSoft, transitioning to the latest Taleo version, reporting automations for client groups, and more.
• Organizational Development: Planned and implemented a training calendar for manager training. Courses are regularly offered to service a wide audience. Topics include managing change, supervisory, compliance, new hire onboarding, coaching for success, giving and receiving feedback, recruiting is everyone’s job, managing union employees and more. From 2014 to Present (1 year) Chicago, ILDirector of Human Resources @ Software developer in the Education Technology space for K-12 Public Education
Director of Human Resources: Developed and managed the newly formed Human Resources function, challenged with building structure and strategy aligned with company goal to increase headcount 130% over three years due to significant managed growth.
• Started human resources function: Developed and implemented a consistent Onboarding program. Revised PTO and Flex Time policies; created fully compliant employee handbook and audited for FLSA and I-9 compliance.
• Talent Management: Revamped selection process creating new job descriptions, interview guides, and assessment exercises unique to each position. Created a panel interview with scoring to eliminate subjectivity. Developed quarterly Performance Management system using behavioral factors and SMART goal creation.
• Project Oversight: Selected via a RFP a new 401k vendor saving employees over 1.5 expense ratio points on fees and eliminating 3rd party vendor fees. Reviewed vendors for Timekeeping system to allow job costing time coding. Began compensation structure by completing full market pay research for 95% of company job titles.
• Set higher expectations of vendors: Reduced number of staffing agencies; improved time to fill by requiring vendors to only submit top candidates, created rate card for each position; reviewed metrics quarterly for vendor replacement. From January 2014 to September 2014 (9 months) Charlotte, North Carolina AreaDirector of Human Resources @ Department of Defense Contractor developing Geospatial Application Software and Technologies
Director of Human Resources: Managed the Human Resource function in a fast growing, quick paced technology environment,
• Increased headcount in 2012 by 46%: Utilized creative recruitment methods including social media, college recruiting, military recruiting, and other technology based recruitment methods.
• Government Compliance: Passed OFCCP Desk Audit in record time through accurate record keeping, creative recruitment methods and fair compensation reviews.
• Drove cost savings and efficiency: Implemented High Deductible Health Plan with an HSA saving 10% in year over year benefit premiums.
• Improved employee engagement while supporting company’s strategic business plan. Actively listened to employees, made appropriate policy changes and supported employee professional and personal growth. From February 2012 to March 2013 (1 year 2 months) Clarksville, Tennessee AreaDirector of Human Resources/VP @ Govt. Contractor using FAR standards specializing in Real Estate Solutions for Public Agencies
Director of Human Resources/VP: Manage the Human Resource function; supporting employees nationwide. Joined Executive Committee in 2005.
• Drove Cost Savings: Outsourced and transitioned from a partially self-funded healthcare plan to a fully insured plan; saved 30% of benefit costs in year one and 15% in year two. After 6 years brought benefits and HR functions back in house saving 15% with no addition to HR head count.
• Formulated compensation strategies using market pay philosophy: Developed management bonus program using metrics tied to company growth.
• Created a pipeline of “ready to go” management employees: Convinced Exec. Team to invest $1 million over 5 years to secure contingency commitments from selected applicants up to a year in advance of the contract award by developing applicant agreements and signing bonus awards.
• Talent Management: Developed entry level training to recruit Real Estate/Finance graduates.
• Performance Mgmt: Developed and rolled-out a competency-based performance mgmt. system to field and corporate employees, tying results for management to a formalized merit reward.
• Innovative WebEx Training: Designed an internet training program to support a geographically dispersed workforce of exempt employees during non-peak hours without adding overhead costs.
• Executive Committee Member: Championed cultural change, transitioning the committee to a strategic collaborative team focused on revenue, business development, quality control, and talent management. Developed and implemented the company’s first formalized Vision, Mission, Values, and Strategic Plan.
• Started HR function: Implemented hiring practices, interview training, policy and handbook tools, college recruitment programs, job descriptions, staffing plans, succession planning, career development, compensation guidelines, benefits, AAP's, and ER programs. From June 1999 to January 2012 (12 years 8 months) Charlotte, NC and Fort Lauderdale, FLManaging Director @ Full service executive recruitment agency specializing in Retail recruitment at the corporate and field professional and executive levels.
• Business Development: Developed new business and built positive client relationships; measured by 60% repeat business, 50% referrals, and 100% client feedback, and 20% increase in revenue versus plan. From 1998 to 1999 (1 year) Fort Lauderdale, FLRegional Human Resource Manager @ • Employee & Labor Relations: Defeated Local 6 of International Industrial, Service and Healthcare Workers Union in Manhattan (1997). Defeated the Teamsters and UFCW in union elections; developing strike contingency plans during union contract negotiations; and responding to unfair labor practice charges during post union petition stages (1992).
• Management by Walking Around: Lowered management and hourly turnover 20% the first year and an additional 10% the second year through consistent hiring processes, analyzing and reacting to survey results and listening. From 1996 to 1998 (2 years) Training Manager and Corporate/Store Human Resources Generalist @ Managed a Retail Training University at the Corporate Headquarters in Chicago; participated in a Decertification efforts for employees in a retail store; supported retail and corporate clients in employee relations, recruitment, and organizational development. From 1988 to 1993 (5 years) Greater Chicago Area
Masters of Business Administration, Business @ Nova Southeastern University From 2003 to 2004 BS, Business Administration and Management, General @ Robert Morris University Kathy SHRM-SCP is skilled in: Talent Acquisition, Talent Management, Recruiting, Employee Benefits, Employee Relations, Onboarding, Succession Planning, Human Resources, Performance Management, Benefits Administration, Employee Engagement, HRIS, Internet Recruiting, Contract Negotiation, Leadership, Job Descriptions, Project Management, Deferred Compensation, College Recruiting, Coaching, Policy, Benefits Negotiation, Training, Strategic Planning, Career Development, Personnel Management, Resume Writing, New Hire Orientations, Applicant Tracking..., Payroll, Strategy, Labor Relations, Management, Team Building, Program Management, HR Consulting, Employee Handbooks, Employee Training, Technical Recruiting, Workforce Planning, Employment Law, Leadership Development, Temporary Placement, Organizational..., Interviews, Compensation & Benefit, CRM, HR Policies, Organizational..., FMLA
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