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Kathryn Lancendorfer

Customer Success Manager @ Mixmax

Mid-Market Customer Success Manager at Gong

San Francisco Bay Area

Ranked #1,093 out of 21,860 for Customer Success Manager in United States

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Kathryn Lancendorfer's Email Addresses & Phone Numbers

Kathryn Lancendorfer's Work Experience


Customer Success Manager

July 2018 to April 2020

San Francisco

EAT Club

Senior Customer Success Manager

January 2018 to July 2018

EAT Club

Customer Success Manager

November 2016 to January 2018

Kathryn Lancendorfer's Education

Burlingame High School

2005 to 2009

California State University-Long Beach

Bachelor of Arts (BA), Business/Managerial Economics

2009 to 2013

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About Kathryn Lancendorfer's Current Company


Frequently Asked Questions about Kathryn Lancendorfer

What company does Kathryn Lancendorfer work for?

Kathryn Lancendorfer works for Mixmax

What is Kathryn Lancendorfer's role at Mixmax?

Kathryn Lancendorfer is Customer Success Manager

What is Kathryn Lancendorfer's personal email address?

Kathryn Lancendorfer's personal email address is k****[email protected]

What is Kathryn Lancendorfer's business email address?

Kathryn Lancendorfer's business email addresses are not available

What is Kathryn Lancendorfer's Phone Number?

Kathryn Lancendorfer's phone (**) *** *** 473

What industry does Kathryn Lancendorfer work in?

Kathryn Lancendorfer works in the Computer Software industry.

Who are Kathryn Lancendorfer's colleagues?

Kathryn Lancendorfer's colleagues are Logan Davis, Garret Meier, Robert Hendricks, Liisa Sailaranta, Juan PĂ©rez, James Wanbaugh, Eli Skeggs, William Wettersten, Stephen Heffernan, and Lee Tacon

About Kathryn Lancendorfer

đź’Ľ Past Experience

With over 10 years of experience in customer success, Kathryn Lancendorfer has a wealth of knowledge and experience to share with others. In her current role as a Customer Success Manager at Mixmax, Kathryn ensures that all of the company's customers have a positive experience and grow their business. She also builds long-term relationships with strategic accounts and assistance with finding new customers. Kathryn is responsible for the performance of all of Mixmax's accounts and provides continuous support to account managers. Kathryn is also a great listener and takes the time to understand her customers. In her previous role as a Senior Customer Success Manager at EAT Club, Kathryn managed a book of business of over 75 accounts and brought significant growth and revenue to the company. Kathryn is an excellent team player and always takes initiative to find new ways to help her customers succeed. Lastly, Kathryn is a great teacher and is currently working as an Intern at Harvey & Company LLC, where she is responsible for assisting analysts and directors with tasks related to all aspects of deal efforts. Kathryn's experience will be invaluable to those looking to work in customer success.

🎓 Education

Kathryn Lancendorfer has a Bachelor of Arts (BA) from California State University-Long Beach. Kathryn has also studied Business/Managerial Economics at Burlingame High School. Kathryn Lancendorfer is currently a temporary employee at PricewaterhouseCoopers LLP.

đź’ˇ Technical & Interpersonal Skills

Kathryn Lancendorfer has successfully worked in customer success team roles for Mid-Market Customer Success Manager at GongKathryn Lancendorfer, Senior Customer Success Manager at EAT Club, and Mid-Market Customer Success Manager at Mixmax. In her previous roles, Kathryn was responsible for managing a book of business of over 75 accounts and $6M+ in ARR across multiple territories in the San Francisco Bay Area and Los Angeles area. She has also developed long-term relationships with top strategic accounts and successfully developed strategies to grow revenue from existing customer base. Additionally, Kathryn identified trends in participation across the customer base and provided guidance to help administrators maximize value. Kathryn also actively operated with key accounts to establish quarterly goals and identify customer advocates. In her final role at EAT Club, Kathryn acted as client’s main point of contact for all questions and requests, ensured growth and retention across all client accounts through proactive communication, and collaborated with the Product team to ensure new feature launches were communicated to clients. Kathryn also conducted quarterly reviews with clients and reported useful feedback to the Sales, Marketing, Product, Forecasting and Operations teams. Kathryn’s work in customer success team roles has yielded her experience and skills in areas such as Upselling, Area of expertise, andopesourcing.

Kathryn Lancendorfer’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Kathryn Lancendorfer's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

1 year(s), 2 month(s)

Kathryn Lancendorfer's Willingness to Change Jobs



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