I am a UX Design Alumna from General Assembly with a background in visual design and visual storytelling. After graduating from UC Berkeley I worked for Minted doing production and quality control work. I eventually realized that while I love visual design I also really missed the strategic thinking I had to do for my Sustainable Design minor. I decided to go back to school for UX design since it would allow me to get back into more strategic design work. It helped that UX combined several of my interests like psychology, visual design, industrial design, technology, and scenario design. I believe that design should center around user needs and if possible create a more joyful experience. My work is informed by user research and driven by my tenacious and detail-oriented personality. I'm based in the Bay Area and currently looking for opportunities. Skills: Adobe creative suite, OmniGraffle, Sketch, Marvel, Invision, AutoCAD, Rhino. Specialties: UX design Visual design E-commerce Customer service Sustainability Wedding invitation etiquette Visual storytelling and story boarding Illustration Architecture

UXDI Student @ The User Experience Design Immersive is designed to have students living and breathing user experience design. This 10-week immersive course prepares students to think like designers, and approach problems creatively in order to design the next generation of great apps, websites, and digital products. Some of the skills I learned here were User Resarch, Interaction and Interface Design, Wireframing, Prototyping and Testing, and Working with Clients. Projects include: HanaHaus | UI Strategist, UX Designer, Researcher (May 2015) My Team and I created a reservation system that let customers efficiently book seats immediately or in advance, split costs with friends, pay for guests, and renew reservations. I facilitated all stages of design as well as making early stage wireframes and prototypes. I also researched the current state of user experience at HanaHaus and made a journey map showing pain points and opportunities for improvement. Life Alert | UI Strategist, UX Designer, Presentation Designer, Researcher (April 2015) My team and I redesigned the Life Alert App for people in their 20’s-30’s. I played a key role in the design phase by making the strategy behind the UI as efficient as possible and making most of the presentation. I conducted extensive research on the current state of Life Alert by interviewing users, creating personas, and creating a flow chart of Life Alert’s current state. Suds | UX Designer and Researcher (March 2015) One week school design project with simulated client where I designed an on-demand dish washing service app. Party City | UX Designer and AI (March 2015) Partial redesign of navigation and creation of Cartshare feature that allows customers to split a bill. From March 2015 to June 2015 (4 months) San Francisco Bay AreaProduction QC @ I was responsible for checking and providing change orders on master files, checking the product detail page, and the customizer of each design. This was to ensure that customers have the easiest time possible finding and customizing a design. I worked on multiple product categories across the site including wedding suite, holiday, decorations, and other formal invites. Skills needed are an exacting sense of detail, in-depth knowledge of customer needs, customer service, product page testing, and knowledge of formal invitation and announcement etiquette. From August 2013 to February 2015 (1 year 7 months) San Francisco Bay AreaDesign Associate @ Responsible for providing outstanding service to our customers by providing design insight and creative talent to fulfill orders. From November 2012 to August 2013 (10 months) San FranciscoGraphic Design Intern @ Responsible for editing the InDesign print book version of “Pacha’s Pajamas”, Balance Edutainment’s main project aimed at educating children about the importance of conserving the environment. Also helped design business cards, stage scenery, the back music album cover, and other promotional materials for print and web. From 2011 to 2012 (1 year) Americorp Intern @ Intern in housing development. Worked closely with project managers to assist them in developing affordable residential housing. Projects worked on include research on future extension of transit hubs, soliciting community service proposals for various housing projects, and loan documents for construction financing. From May 2008 to August 2008 (4 months) Intern @ As an administration intern I helped RCD design their digital filing system and performed many other tasks to help keep the office running. From June 2006 to December 2006 (7 months)

Bachelor of Arts (B.A.), Art and Sustainable Design @ UC Berkeley From 2007 to 2012 High School @ AthenianCalifornia College of the Arts From 2004 to 2004 Accounting, Marketing, Organizational Behavior @ BASE Summer ProgramUXDI Immersive @ General Assembly Karen Poon is skilled in: Graphic Design, InDesign, Adobe Creative Suite, Photoshop, Illustrator, Illustration, Dreamweaver, Mac, Adobe Acrobat, Microsoft Office, Rhino, Editing, PowerPoint, AutoCAD, Microsoft Word, Wireframes, User interviews, User testintg, Copy Editing, OmniGraffle, Storytelling, Storyboarding, User Interface Design