Dedicated leader looking to solve creative software and IT challenges across functional and technical realms. Thrives in client-facing settings, fast-paced environments, and under tight schedules. Uses strong analytical, troubleshooting, and programming skills in diverse roles to deliver exemplary quality of work.
Consultant @ • Technical architect for multiple Salesforce and Force.com implementations across industries with Apex, Visualforce, Lightning, and other platform programming
• Successfully implemented multiple Service Cloud instances each with third-party data integration and imports for 20+ active users in under 7 weeks
• Developed four bidirectional batch integrations between SAP interfaces and Salesforce in Boomi using Groovy for custom XML data manipulation
• Built complex visual workflows and Lightning Processes to automate recurring record creation and pre-population without any custom code development From September 2014 to Present (1 year 2 months) Boston, MAConsultant, Technical Lead @ • Responsible for the development and maintenance of large-scale rulebase software implementations in Oracle Policy Automation for multiple health insurance exchange projects
• Managed a team of developers and acted as the main point of contact for directors and other technical teams
• Uniquely involved in all stages of the product lifecycle, including client requirements gathering and legislation research, data model design, QA and end-user support
• Supported bug troubleshooting across Oracle software stack, including SOA and Siebel
• Created and administered an internal Salesforce platform for applicant tracking, incorporating Apex triggers and Visualforce pages, custom apps, and data security management (5-10 users)
• Led week-long certification training sessions for new and experienced users, including creation of an online training course and document library From July 2012 to September 2014 (2 years 3 months) Boston, MAOperational Excellence Intern @ • Designed Monte Carlo simulations and flow models in Excel for use by Lean Six Sigma green belts and healthcare providers in multiple New England hospitals
• Successfully reengineered lead maintenance and invoicing processes through statistical analysis and software automation for senior consulting team
• Organized requirement gathering and drafted initial design and RFP for C-suite oriented website From June 2011 to December 2011 (7 months) Mansfield, MASenior Editor @ • Responsible for graphic design and layout of daily print and online editions, as well as biannual magazine publications
• Directly managed a team of design editors and 200+ editorial staff as part of company's executive team
• Assisted business team with CRM implementation and customization (Salesforce.com, Nonprofit edition) as a subject-matter expert
• Achieved top 5 ranking in Princeton Review's "Best College Newspapers" for first time in organization's history, two years in a row From September 2008 to December 2011 (3 years 4 months) New Business Development Intern @ • Implemented and customized a CRM suite (Salesforce.com) with automated lead capture and email integration for regional business development team
• Developed and launched a multi-platform marketing campaign using industry analyses, newsletters, search engine optimization, and collateral creation
• Worked closely with consulting and managing teams on social and digital media strategy From May 2010 to August 2010 (4 months) Supervisor @ • Managed and coordinated staffing with professional workers at various campus eateries
• Trained and evaluated student workers for performance and customer support From September 2009 to May 2010 (9 months) Website Designer and Webmaster @ • Graphic design, content editing, and search engine optimization for Creative Artefacts (creativeartefacts.com) and Ian Paterson (paterson-ian.com) From 2006 to 2010 (4 years)
B.Sc., Applied Mathematics, Economics @ Brown University From 2008 to 2012 Baccalauréat, Option Internationale, Biology, Mathematics @ Lycée François Premier From 2005 to 2008 Julien Ouellet is skilled in: Oracle Policy Automation, Salesforce.com, ERD, CRM, SOA, SharePoint, Software Documentation, Microsoft Office, Adobe Creative Suite, Microsoft SQL Server, Java, JavaScript, Operational Excellence, Statistical Data..., Help Desk Support, Google Apps, Data Modeling, Process Improvement, Request Tracker, Website Development, HTML, SoapUI, JIRA, R, AJAX, Node.js, Consulting, Data Analysis, Integration
Websites:
https://trailsforce.com