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Josie Iuliano

Blended Solutions Consultant - Learning and Development @ ADP

Blended Solutions Consultant - Learning and Development at ADP

Melbourne Area, Australia

Ranked #893 out of 17,860 for Blended Solutions Consultant - Learning and Development in United States

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Josie Iuliano's Email Addresses & Phone Numbers

Josie Iuliano's Work Experience


Blended Solutions Consultant - Learning and Development

March 2015 to Present

Melbourne Area, Australia

Ajilon Australia

Change and Training Consultant

September 2014 to January 2015

Melbourne Area, Australia

Adecco Group

Senior Learning & Development Consultant

July 2014 to September 2014

Melbourne Area, Australia

Josie Iuliano's Education

College of Adult Learning

PRINCE 2 - Project Management Certification Information Technology Project Management

2014 to 2015

College of Adult Learning

Diploma of Human Resources Management Human Resources Management and Services

2013 to 2015

Arrow Training Services

Certificate IV in Retail Management Retail Management

2012 to 2012

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About Josie Iuliano's Current Company


Frequently Asked Questions about Josie Iuliano

What company does Josie Iuliano work for?

Josie Iuliano works for ADP

What is Josie Iuliano's role at ADP?

Josie Iuliano is Blended Solutions Consultant - Learning and Development

What is Josie Iuliano's personal email address?

Josie Iuliano's personal email address is jo****[email protected]

What is Josie Iuliano's business email address?

Josie Iuliano's business email address is j****[email protected]

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Josie Iuliano's phone (**) *** *** 143

What industry does Josie Iuliano work in?

Josie Iuliano works in the Human Resources industry.

Who are Josie Iuliano's colleagues?

Josie Iuliano's colleagues are Irfan Khan, Michael Griffin, Ross Howe, Maurilio Montemayor Rios, Megan Williams, Erick Soto, Jason Ballet, Stephen Ousley, Michael Drob, and Paul Morse

About Josie Iuliano

📖 Summary

Blended Solutions Consultant - Learning and Development @ From March 2015 to Present (8 months) Melbourne Area, AustraliaChange and Training Consultant @ Ajilon (Apart of the Adecco Group) - Experts in Information Technology and Business Consulting PROJECT – Program Eureka (Salesforce and PeopleSoft FIN/HR – systems implementation and organisation transformation) RESPONSIBILITIES Pre-Conversion o Heat mapping/Training Gap Analysis for 26 Recruitment Branches nationally o Consultant and Client Profiling o Development, Delivery and Evaluation of Branch Coaching Checklist o Managing behavioural change from General Manager to Recruitment consultant level o Providing one on one and group training sessions to address training gaps and align roles and responsibilities with new operating model and system processes o Scheduling visits BAU Systems Training o Mapping business processes to training materials o Development, Delivery and Evaluation of BAU systems training o Monthly delivery of BAU systems training to new and existing staff o Scheduling o Systems administrator (Salesforce and PeopleSoft) System Enhancements o Liaise with System developers and Business Process Owners regarding upcoming releases and changes to business & system processes o Management of Communication and Training strategy o User Acceptance Testing o Design, develop and deliver enhancement webinars to over 90 consultants bi-monthly o Manage Training Evaluation Other o Scoping Middle and Back Office project requirements o Develop and deliver adhoc and non-conversion training requirements across Adecco business o Level 2&3 escalation point for system support (SME for Salesforce and PeopleSoft systems) o Stakeholder Management o Change and Comms Strategy o Develop and Deliver Train the Trainer From September 2014 to January 2015 (5 months) Melbourne Area, AustraliaSenior Learning & Development Consultant @ RESPONSIBILITIES: • Facilitation of Group Orientation and core Sales and Leadership programs across the group. • Coordinate and drive continual improvement of the on-boarding process for new starters across the Adecco Group. • Conducting training needs analyses (TNA) - prior to the design and delivery of internal programs; additional post learning analysis, assessment and support • Designing learning programs to achieve the outcomes identified based on the TNA. • On-going design and validation of practical (on the job) learning capability for sales and non-sales colleagues. • Strategic input with regard to national Learning & Development solutions and advising managers regarding Learning and Development queries as appropriate. • Administration of E-Learning training programs via LMS System • Maintain learning matrixes’ and training registers • Update and maintain existing course material (including training guides, facilitator guides and presentations) • Applying competency frameworks to career paths and business needs. • End-to-end consultation with key stakeholders to determine on-going learning needs. • Annual Training Calender development with Group L&DT manager. From July 2014 to September 2014 (3 months) Melbourne Area, AustraliaConsultant @ Future Knowledge provides expertise in: - Change Management and Change Leadership - End User Training and Technology Adoption - HR and Learning Technology Strategy Adoption - Social Learning & Enterprise Collaboration - Instructional Design - Tailored ERP Training Solutions - UPK & CAPA Consulting - Training Needs Analysis & Strategy - Adobe Captivate Development - Specialised eLearning solutions - Communications and Marketing RESPONSIBILITIES • Training Needs Analysis • Research and analysis of pre-deployment processes • Process mapping • Stakeholder management • E-learning development and content creation • Content development of facilitator guides and user guides • Developing and Delivering Train the Trainer sessions • Assisting in the implementation of LMS platforms and deployment of e-Learning content PROJECTS AND TECHNOLOGIES • Medibank Health Solutions – After Hours GP Video Help Line Program using Health Direct Australia video tool (SME, Instructional Designer, Train the Trainer) • Adecco – Salesforce and PeopleSoft Financials/HR • Coles – Mobile Ordering Assistance tool • Coventry Fasteners – Silk Road (LMS Implementation) • Lead Lease – UPK development for Oracle E-Business Suite From May 2013 to June 2014 (1 year 2 months) melbourne, australiaLearning and Development Manager @ RESPONSIBILITIES: • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops across 97 stores globally. • Conduct training needs analysis and provide action plans • Creation of the Learning and Development Strategy for the Typo brand • Management and development of an in store training team • Planning, development and facilitation of Regional Conferences • Creating and implementing operational policies and procedures • Implementing Learning and Development strategies within budget requirements • In store coaching and development at all levels • Develop and implement In Store auditing tools for senior management teams • Publishing Weekly Store and Senior Management newsletter • Using interactive training tools such as adhoc training videos and interactive checklists to up skill retail teams •Develop and maintain working business relationships with key stakeholders at operational levels with a view to collectively identify training needs •Management of Mystery Shopper system From September 2012 to February 2013 (6 months) Victoria Area, AustraliaVocational Trainer/Instructional Designer @ RESPONSIBILITIES: • Delivery in the fields of Retail, Hospitality, Business and Customer Contact • Providing delivery that is fun, dynamic and caters to all learning capabilities and adult learning styles • Design and development of new materials and coursework across a number of qualifications • Providing delivery of training in varied environments e.g. workplace, classroom • Managing behaviours and efficiency of trainees during sessions • Managing client/trainee satisfaction • Coaching and mentoring new trainers • Auditing/ Compliance/Organisation of all paperwork submitted • Attending conferences to keep up to date with industry standards and innovations From August 2010 to August 2012 (2 years 1 month) Carlton, VictoriaAssistant Manager @ • Structured and Adhoc staff coaching and development • Drive sales and customer experience through team • One on one and group coaching sessions • Individual performance reviews • Key Team Motivation • Manage customer complaints • Weekly sales reporting • Achieve all 24 KPI’s (12 Sales/12 Service) • Facilitate monthly meetings From October 2009 to July 2010 (10 months) Melbourne Area, AustraliaStore Manager @ • Coaching, developing and motivation of sales team • Conducting performance appraisals • Accountability to KPI’s • Loss Prevention and Audit Compliance • Weekly Rostering, Salary Control • Stock management and merchandising • Store Administration and Banking From June 2009 to October 2009 (5 months) Melbourne Area, AustraliaLearning and Development Facilitator @ • Facilitating motivational/sales focus sessions in the key developmental stages of T[life] cultural shift and in store maintenance of this critical business model • Sales floor Individual coaching sessions to drive high performance culture • Driving in store sales sessions including with in store coaching through development of leadership teams • Work with key stakeholders to align training objectives with business outcomes. • Development of training plans and facilitation guides for sales techniques, products and services • Handover reports and Development plans for each learner to come through induction including assessment of individual capabilities through e-learning and role play • Behavioural and Performance management of employees • Up skill latest products, services, technologies and system changes • Induction of new employees into the business across all products/services, sales, customer service, complaints management, systems, policies and procedures, OH&S, Telstra values/mission/vision • Creating change environment and transitioning employees through these shifts in behaviours • Optimise and finesse training styles and models to suit adult learning environment From September 2007 to June 2009 (1 year 10 months) Melbourne Area, AustraliaRetail Sales Officer @ From May 2006 to September 2007 (1 year 5 months) Melbourne Area, AustraliaAssistant Manager @ From May 2004 to April 2006 (2 years) Melbourne Area, AustraliaPRINCE 2 - Project Management Certification, Information Technology Project Management @ College of Adult Learning From 2014 to 2015 Diploma of Human Resources Management, Human Resources Management and Services @ College of Adult Learning From 2013 to 2015 Certificate IV in Retail Management, Retail Management @ Arrow Training Services From 2012 to 2012 Certificate IV in Frontline Management, Business Management @ Arrow Training Services From 2012 to 2012 Certificate III in Customer Contact, Call Centre @ Arrow Training Services From 2012 to 2012 Victorian Certificate of Education, Victorian Certificate of Education @ Catholic Ladies College, Eltham, Victoria From 1998 to 2003 Certificate IV in Training and Assessment @ MR WED From 2015 to 2015 Josie Iuliano is skilled in: Instructional Design, Training Delivery, E-Learning, Training, Training Needs Analysis, Coaching, Team Leadership, Captivate, Staff Development, Adult Education, Blended Learning, Employee Training, Content Development, Gap Analysis, Learning Management, Leadership Development, Performance Management, Change Management, Organizational..., Team Building, Leadership, Management Development, Recruiting, Customer Service, Management, Public Speaking, Sales Management, Instructor-led Training, Workshop Facilitation, Stakeholder Management, Training Facilitation, Retail, Organizational Learning, Employee Engagement, Career Development, Performance Improvement, Talent Management, Hands-on Training, Negotiation, Technical Training, Telecommunications, Learning Management..., Program Facilitation, Team Management, Conflict Resolution, Succession Planning, Soft Skills, Presentation Coaching, Human Resources, Personal Development

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In a nutshell

Josie Iuliano's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

1 year(s), 0 month(s)

Josie Iuliano's Willingness to Change Jobs



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