Graduate App Developer/IT Coordinator @ Leap Training
Business analyst, software developer, impromptu editor, and internet wizard, depending on who you ask. Passionate about creating the best experience possible for clients and users. Noted for friendly and consultative approach with clients, while ensuring expectations are realistic. Honest about thoughts and opinions, and always trying to come at a problem from multiple points of view. Highly
Business analyst, software developer, impromptu editor, and internet wizard, depending on who you ask. Passionate about creating the best experience possible for clients and users. Noted for friendly and consultative approach with clients, while ensuring expectations are realistic. Honest about thoughts and opinions, and always trying to come at a problem from multiple points of view. Highly capable in both a diverse team environment and when working independently.
Business Analyst @ Short-term contract during initial stages of project.
Provided a list of requirements based on stakeholder consultation.
Researched and reported on a variety of web platforms.
Analysed the feasibility and costs/benefits of potential solutions. From July 2015 to September 2015 (3 months) Melbourne Area, AustraliaDeveloper @ Analysed, designed, and coded automated workflows, saving Leap time and money, and improving cross-communication.
Designed and built a workflow and CRM solution with a team of full stack developers.
Improved efficiency and effectiveness of departments across Leap and affiliated businesses through process re-engineering.
Maintained excellent internal client engagement. From August 2014 to July 2015 (1 year) Melbourne Area, AustraliaGraduate App Developer/IT Coordinator @ Showed adaptability and flexibility working in a variety of roles at a leading RTO in the jobseeker space.
Created automated workflows using Podio to manage the existing CRM at Leap Training.
Provided excellent customer service and technical support to internal clients.
Undertook requirements gathering with all areas of the business, including department managers and development teams.
Designed and built an iPad app used at reception for guests to sign in and out of the building, including online tracking.
Ran user acceptance testing sessions with stakeholders. From January 2014 to August 2014 (8 months) Melbourne Area, AustraliaIT Consultant @ Creation of a custom survey and reporting system using Microsoft Excel. Data is collected via spreadsheets and consolidated into reports using macros and formulas. The result is a streamlined process requiring minimal manual work.
Training, documentation, and ongoing support were also provided. From August 2013 to October 2013 (3 months) Melbourne Area, AustraliaIT Applications Coordinator @ Twenty week work placement as part of the Swinburne University Bachelor of IT.
Working on a telco billing reporting system utilising SQL Server and related technologies. From February 2013 to July 2013 (6 months) Intranet Project Officer @ Twenty week work placement as part of the Swinburne University Bachelor of IT.
Intranet content management, internal social network management, and communication with stakeholders from across the business. From July 2012 to December 2012 (6 months) Assistant System Administrator @ Installation and upgrade of hardware, software, and mobile devices, network management, resolution of system problems, and education of users. From September 2011 to December 2011 (4 months) Chorister @ Rehearsal with the choir twice-weekly, performance at special events as well at regularly at Crown Entertainment Complex. From September 2011 to December 2011 (4 months) IT Consultant @ Creation of a custom Excel spreadsheet to record and analyse student test results. Other tasks included helping to oversee examinations, and marking multi-choice and short-answer questions. From January 2011 to February 2011 (2 months) Marketing Assistant @ Work placement with the Faculty of IT Marketing Department. Creation of material for the Swinburne website, research into competitors’ websites, and production of a report based on this research. From December 2009 to December 2009 (1 month)
Bachelor of Information Technology @ Swinburne University of Technology From 2011 to 2013 Kingswood College From 2005 to 2010 Jonathan Sala is skilled in: Microsoft Office, SQL, Web Development, Microsoft SQL Server, Business Analysis, Intranet, Windows, CSS, SharePoint, Twitter, Social Networking, PHP, Adobe Creative Suite, Foursquare, Windows 7
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