SVP, Head of North American FM @ Head of NA FM for all US and Canadian Corporate and Retail Banking locations.
Chair Governance Committee
Leading the implementation of the Vested Outsourcing initiative with the NAFM organization. From March 2013 to Present (2 years 10 months) SVP Global Head of Real Estate & Facilities @ From January 2015 to Present (1 year) Executive Board Member @ From January 2013 to Present (3 years) Council Member @ Information/Consultation firm(s) that connects business professionals seeking efficient, targeted connections to experienced practitioners bringing relevant insight and expertise to complex business modules. The service is on-demand, one-on-one, across all sectors, geographies and business functions. Global client base includes private equity firms, asset managers, corporate executives, strategy consultancies, financial and investment institutions, life science companies, the Fortune 1000 and entrepreneurs around the globe.
• Consultation projects in the areas of Retail, Consumer Goods, Manufacturing/Distribution, Real Estate Development, New and Remodel Projects, Facilities, Vendor Management/Relations, Purchasing & Procurement and Operations Management. From January 2010 to Present (6 years) Greater New York City AreaChair @ For the last 55 years, Vistage international, the world’s leading peer advisory membership organization, has been dedicated to increasing the effectiveness and enhancing the lives of CEOs.
Vistage ChairsTM are an elite group of highly respected, trusted practitioners
of Vistage’s well-established method of business leadership coaching. as one of 650 Chairs worldwide, we will help executives reach their full potential by providing actionable and experience-based perspectives, facilitating a peer-group advisory board, and holding the executives accountable through one-to-one coaching sessions. From March 2013 to Present (2 years 10 months) Greater New York City AreaManagement Consultant @ From January 2011 to Present (5 years) Lead Contract Consultant @ By Contract, Lead Consultant on Facilities Management, Retail operations, Product Development, international Sourcing, Real Estate, Retail Distribution Strategy. From January 2012 to September 2014 (2 years 9 months) Vice President Global Real Estate & Facilities @ From May 2012 to July 2013 (1 year 3 months) stamford, connecticutVice President, Retail Account Operations @ Excel in leadership position managing operations, facilities, and preventative maintenance programs for revenue generating equipment, new store set up, real estate, contract negotiations, sourcing and vendor management, R&M, call center operations, and projects for 34,000 customer locations for this leading provider of facility maintenance solutions.
− Created group ownership strategy and training plan for call center with 300 staff serving 20 client accounts. Implemented KPIs, resulting in client satisfaction improvement from 52% to 95%+. From 2011 to April 2012 (1 year) Hartford, Connecticut AreaVice President North American Facilities Management @ Contract position. Define/implement NA Facilities Management Program. 2500 locations across North America. From May 2011 to October 2011 (6 months) Director Store Planning, Facilities & Construction @ Directed operations, strategic business planning, retail, store development, construction, purchasing, and facilities for largest domestic specialty party goods retail chains, operating 1000+ company-owned and franchise stores in domestic and international markets totaling 11 million sq. ft. From 2006 to 2011 (5 years) Director Real Estate, Construction & Facilities @ Directed ongoing development of facilities services, overseeing 7 staff and a $35M budget for largest designer, manufacturer, and distributor of decorated party goods and party accessories globally.
Guided all facility operations, including corporate headquarters in Elmsford, NY, as well as, locations in China; England; Canada; Germany; Japan; Mexico, and Australia, 7 state-of-the-art distribution centers throughout the world, and 6 domestic manufacturing facilities. From 1994 to 2006 (12 years)
M.S., Leadership & Strategic Management @ Manhattanville College From 2012 to 2014 B.S., Organizational Development @ Manhattanville College From 2010 to 2013 Real Estate, Real Estate Development @ Norwalk Community College From 2002 to 2004 Associates, Business Management/Marketing @ Westchester Business Institute From 1993 to 1996 John Marcella is skilled in: Retail, Facilities Management, Budgets, Operations Management, Inventory Management, Team Building, Purchasing, Forecasting, Strategic Planning, Customer Service, Contract Negotiation, Merchandising, Negotiation, Vendor Management, Project Planning