INFORMATION TECHNOLOGY PROGRAM LEADERSHIP
• Strategic Planning
• ROI - Resource Prioritization
• Business Intelligence
• ERP
• CRM
• Site Integration
• Disaster Recovery
Highly successful IT executive with outstanding experience with large-scale program development in growth industries fueled by technology integration. Acknowledged subject matter expert with exceptional organizational skills enabling flexible adaption to changing business priorities. Enhances the strategic capabilities of an enterprise by envisioning critical initiatives, defining requirements, creating well formulated plans and building and maintaining highly effective and adaptive teams. Remains confident and composed under pressure allowing teams to focus on progress toward milestones. Valued for professional demeanor and communication style that welcomes contribution and enables identification of high-impact options recommendations. MBA and BS Computer Science degrees. PMP and ITIL Certifications.
CHARACTERISTICS
• Continually enhances skills through strong commitment to increase knowledge and understanding to meet aggressive challenges.
• Conscientiously takes ownership of mission critical projects and commits to following through until completion.
• Develops others to expedite their contribution to team effectiveness and organizational success.
• Invests in talent enrichment of IT professionals to fuel problem solving competencies.
• Projects a warm and friendly disposition that fosters cooperation and synergy.
Specialties:
Program Management:
• Site Integrations • Business Process Management • Web Strategy • PMO Processes • Project Management • IT Process Management
Systems Development:
• Requirements Gathering • Prototyping • ERD Development • Web Development • ITIL • Oracle E-Business Suite
Software Tools:
• MS Project • MS Office • SQL
Director, Information Technology @ Establish and direct the strategic long-term goals, policies and procedures for Hobart Service's information technology department. From April 2012 to Present (3 years 9 months) Vice President of Information Technology @ Directed 3 managers, 32 IT professionals and $8M budget. Envisioned and implemented corporate IT strategy and operations for all locations. Assisted with the growth of the company by providing commensurate IT services in accordance with company growth.
• Site Integrations: Connected 7 locations to the corporate network including 2 in Europe, eliminating redundancy, enabling security and data protection, leveraging purchasing power. Added brand content from 7 acquisition to website, eliminating redundant sites and reducing costs. Converted business applications (4 locations) to Oracle ERP: common processes, eliminated redundancy and streamlined financials.
• PMO: Established and developed processes for project and portfolio management based on PMI ($500K to $2M annually). 73% of all milestones completed on time.
• Disaster Recovery Data Center: Provided Team Leadership: Established data center in Wood Dale, IL. SunGard facility. 24 hour Restore Time Objective exceeded by 22 hours. 24 hour Restore Point Objective exceeded by 23 hours. Under budget by >$975K. Reduced full backup from 9 TB to 1 TB by leveraging de-duplication.
• High Availability IT Services: Improved uptime and availability of critical IT services (Oracle ERP environment). 50+ instances of unplanned downtime (4,500+ minutes in 2008); 2 instances of unplanned downtime ( From 2007 to 2012 (5 years) Director, Information Technology @ Developed IT strategies for key initiatives.
• Oracle ERP Implementation and Support: Served as co-project lead for $7M+ project to replace legacy applications. Managed all data interfaces and data conversions. Eliminated 20 disparate business systems, centralized and standardized to 1 technology platform (Oracle). Gained business efficiencies through single system for data entry, maintenance, and reporting.
• $1 Million Challenge: Spearheaded IT initiative to return > $1M of productivity through automation of business processes. Achieved goal by implementing several continuous improvement projects and tracking improvements impact. From 2003 to 2007 (4 years) Manager, Applications Development @ Managed career development plans for 8 application developers. Performed career and skills planning. From 1998 to 2003 (5 years) Business Systems Analyst/Project Manager @ Served as liaison to specified business areas to improve business processes through re-engineering and technology integration. From 1996 to 1998 (2 years) Software Engineer @ Designed and constructed Customer Database and developed internal business systems: Order Management, Customer Support, Problem Tracking, and Decision Support. Developed and enhanced Order Processing System for primary customer, Teleres, Inc. From 1995 to 1996 (1 year) Senior Project Manager @ Led Information Systems portion of Building Renovation Project. Developed project plan, logistics of moving all computer equipment, upgraded network hardware, coordinated with other functional areas, and presented status to upper management From August 1995 to October 1995 (3 months) Project Manager @ Led various Information Systems projects, most notably an 8 staff-year project to re-engineer and design user interface, database, and additional peripherals for maintenance of customer database. From 1991 to 1995 (4 years) Software Engineer @ Represented MIS on various corporate projects. Provided systems support and team leadership for various work queues (M&R, Ad hoc, Small Project, and In-Plan) for Order Management system. From 1987 to 1991 (4 years)
MBA, Business Administration @ University of Dayton From 1990 to 1994 BS, Computer Science @ Bowling Green State University From 1983 to 1987 John Huelsman is skilled in: Project Management, ITIL, MS Project, Business Analysis, Process Improvement, Team Leadership, IT Strategy, Strategic Planning, IT Management, ERP, Integration, Program Management, CRM, Cross-functional Team Leadership, Business Process