Vice President Sales, Public Sector East Region @ Terremark, A Verizon Company
Managing Principal @ Client Partner Associates, LLC
B.A., Political Science @
As a dedicated information and communication technology executive, I have sought out and embraced new challenges with energy and enthusiasm. Balancing strong analytical skills and results orientation with equally strong interpersonal skills, I have built a successful career around my ability to assess and align a client’s business goals and technology requirements with company products, services and
As a dedicated information and communication technology executive, I have sought out and embraced new challenges with energy and enthusiasm. Balancing strong analytical skills and results orientation with equally strong interpersonal skills, I have built a successful career around my ability to assess and align a client’s business goals and technology requirements with company products, services and solutions, and build trusted business relationships that drive revenue growth.
Over more than 25 years of complex account management, strategic selling, marketing and business development leadership, my genuine commitment to the customer and ability to lead multi-functional teams to create best in class account management services has allowed me to capture multimillion-dollar deals that grow into sustainable partnerships.
My value proposition has been shaped by a broad range of experience: as both an executive and as an individual contributor; with start-ups and with global industry leaders; with a variety of high value technology solutions; and in a variety markets.
For example, I was my company’s top performer Account Director both in terms of plan attainment and total revenue while managing our largest managed network service customer. As VP/Client Partner, I led a cross functional team in the execution and delivery of an innovative BPO solution significantly increasing revenue and improving profitability. As a Managing Principal, I developed and implemented a Thought Leadership Program for a client that increased their customer’s perception of them as an innovator by over 20% as measured by their annual customer satisfaction survey.
Different challenges. Different markets. The right results.
Regional Sales Leader @ Avaya is a leading global provider of next-generation business engagement and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to enterprises, healthcare providers, educational institutions and governments globally.
Avaya solutions enable customer, constituent, patient and team engagement across multiple channels and multiple devices for an improved engagement experience, increased productivity and enhanced financial performance.
I lead a team of experienced sales, engineering and services professionals focused on the State and Local Government, Education and Healthcare markets in the Northeast Region. From November 2014 to Present (1 year 2 months) Greater New York City AreaVice President Sales, Public Sector East Region @ Verizon Terremark, a subsidiary of Verizon Communications, is a leader in transforming and securing enterprise-class IT on a global scale.
Verizon Terremark sets the standard for IT deployments with advanced Cloud, Managed Hosting, and infrastructure services that deliver the scale, security, and reliability necessary to meet the demanding requirements of enterprises and governments around the world.
I lead a team of experienced Cloud, Managed Hosting, Professional Services and Cybersecurity sales professionals focused on the State and Local Government, and Education market in the Midwest, Atlantic and Northeast Regions. From October 2012 to October 2014 (2 years 1 month) Managing Principal @ Client Partner Associates, LLC is a boutique sales and marketing consultancy delivering business solutions through strategy alignment, organizational assessment and personnel development.
We developed, implemented and administer a Thought Leadership Program and Strategic Marketing Communication process for a major client of a global telecommunications company. The program enhanced the Company’s position as a Trusted Advisor and Thought Leader for technology and market innovation by engaging their clients senior engineering and marketing management with innovation ideas from their unique market leader perspective. The program attained more than 20% year-over-year growth in customer perception as a leading innovator, as measured by annual customer satisfaction surveys. From January 2011 to November 2012 (1 year 11 months) Greater New York City AreaBusiness Development Director @ Ericsson Federal Inc. was a wholly owned subsidiary of Ericsson Inc., the world’s leading provider of 2G, 3G and 4G/ LTE wireless technology and services to mobile and fixed broadband network operators and governments.
I was responsible for account management and business development with the Defense Information Systems Agency (DISA). I led a cross functional team in developing, closing and delivering a large scale network management support and engineering program for a large legacy DOD network in conjunction with strategic DISA partners despite significant technical, managerial and logistical challenges. The solution increased revenues 53% in two years and I earned recognition as company’s Top Ranked Performer in 2010, achieving $20.4M in revenue, representing more than 141% of annual revenue plan.
I was previously the Business Development lead for Ericsson's efforts with public safety to develop a nationwide public safety broadband network leveraging LTE and the 700 MHz D Block auction process. From June 2007 to January 2011 (3 years 8 months) Vice President, Client Partner @ TeleTech is a global leader of business process outsourcing and integrated customer relationship management solutions (CRM).
As Vice President, Client Partner I was the Program Executive of a team responsible for selling, managing and delivering TeleTech’s innovative BPO solution with the Consular Affairs Division (CA) of the U.S Department of State and with Computer Science Corporation. The solution streamlined the visa application process at U.S. Embassies around the world leveraging our global call center infrastructure and TeleTech’s newly developed web portal solution . The program grew revenues 64% and improved EBIT 89.9%. From January 2005 to June 2007 (2 years 6 months) Executive Director, General Manager @ XO Communications is a full-service provider of communications services historically geared toward small and medium businesses and the wholesaling of telecom services to carriers.
I was the general manager of sales, customer service, technical sales support and sales operations for carrier accounts and XO’s new national account program in the Northeast. Responsibilities include staff development, revenue quota attainment, expense management, and strategy development. The Northeast Team led the Enterprise Division in closing 18 new logo accounts and over achieved an aggressive sales plan after emerging from Chapter 11. From September 2001 to December 2004 (3 years 4 months) Greater New York City AreaVice President, Sales and Marketing @ Pathnet was a start-up telecommunications company that provided wholesale convergent communication services to high growth segments of under-served second and third tier markets. The company raised $40mm in venture capital funding (1995), $350mm in high-yield debt (April 1998), and $250mm (November 1999) in right-of-way assets and cash from strategic partner investments.
As their first VP of Marketing, I created and managed all marketing functions including: development of the marketing plan that defined products, segments and pricing; instituted a network planning function to target geographic markets for network development; re-positioned the company’s strategy based on market analysis, competitive intelligence and financial evaluation; provided regular updates to the Board of Directors on Marketing Plan and Network Build-out Plan development. From May 1998 to September 2001 (3 years 5 months) Washington D.C. Metro AreaExecutive Director Enterprise Solutions @ I held a variety of management positions with increasing responsibility including:
Executive Director Enterprise Solutions, MCI Systemhouse 1995 to 1998
Director, Professional Services Organization, 1995
Executive Manager, CNA Program Development, 1994 to 1995
Global Branch Manager, 1992 to 1994
National Account Marketing Manager, 1990 to 1992
Senior Manager Major Accounts, 1989 to 1990 From February 1989 to May 1998 (9 years 4 months) Senior Marketing Representative @ Managed one of Rolms's largest financial market accounts across the U.S. From February 1986 to February 1989 (3 years 1 month)
MBA, Information and Communication Systems @ Fordham University - Graduate School of Business Administration From 1992 to 1994 B.A., Political Science @ Stonehill College Joe Mastrogiorgio is skilled in: Outsourcing, Strategic Planning, Business Development, CRM, Program Management, Key Account Management, Sales Management, Leadership, High Value Solution Sales, Federal Government Sales, Start-ups, Consultative Sales Professional, Managing Complex Sales, C-Level Relationships, Telecommunications
Looking for a different
Get an email address for anyone on LinkedIn with the ContactOut Chrome extension