BA, Hotel, Restaurant, & Institutional Mgmt @
Vice President of Global Recruiting Operations & Centers of Excellence @ Responsible for managing a team of 13 direct reports, expanding to 450+ indirect reports within the Recruitment & Sourcing and Shared Services Centers of Excellence divisions within Global ADP RPO. Expanded global footprint by opening and managing three shared service centers in Pune, UK, and Prague
Vice President of Global Recruiting Operations & Centers of Excellence @ Responsible for managing a team of 13 direct reports, expanding to 450+ indirect reports within the Recruitment & Sourcing and Shared Services Centers of Excellence divisions within Global ADP RPO. Expanded global footprint by opening and managing three shared service centers in Pune, UK, and Prague (in addition to the original center in the US).
Consistently identify opportunities to increase the performance of these operations through process improvement implementation, talent management and development, and instituting change management. Led Recruiting and Operations Kaizen for technology, innovation, and model design focusing on lowering Cost per Hire (CPH), scalability, driving efficiencies, and providing world class manager experiences.
Senior Advisor responsible for overseeing sourcing strategies within the End-to-End model for our Fortune 200 clients, including developing long-term and tactical sourcing strategies by functional area, execution of sourcing plans, and delivery of top candidates within SLA and KPI. From August 2013 to Present (2 years 3 months) Wayne, PAVice President of Recruiting Operations @ Responsible for all recruiting & sourcing in our shared service and dedicated recruiting models for all RPO clients.
Created a low-cost, scalable recruiting model that focused on three levels of recruiters (research, recruiter, and senior recruiter) to allow us to make all senior recruiter hires internally (30% year 1, 65% year 2, 100% by 3 years) and lower salary costs by 35% (15% year 1, 27% year 2, 35% year 3).
Managed a budget of $5-million (excluding salaries) across all sourcing spend and program initiatives.
Employee Engagement Leader responsible for the programs and design that drive engagement including; succession planning, training, work life balance, and job appreciation programs. From November 2009 to September 2013 (3 years 11 months) Wayne, PARecruiting Operations Manager @ Developed Standard Operating Procedures (SOP) for all recruiting practices within RTi which included the development and implementation of a Sourcing Map for protocol of every requisition that is secured by RTi.
Created all recruiter training as it relates to time management, tools in task, efficiency, metrics, and delivery model. Held weekly calls to prioritize requisitions as it relates to revenue, business strategy and project closure.
Managed a staff of 50: 15 junior recruiters, 22 recruiters, and 13 Senior Recruiters while also managing client expectations. Trained recruitment staff how to evaluate and utilize available sourcing tools including: Big Board postings, Business and Social networking sites, and AIRS techniques.
Handled all sourcing strategies for RFP process to include demographics, market research, sourcing recommendations and examples, tools development, and targeted location tactics. Created metrics to hold all recruiting accountable to a weekly client standard for success rate. Strong Leadership and coaching to help performing and under-performing individuals achieve.
Developed and Maintained new business revenue in products for Organizational Mapping, including pricing and protocols for sourcing and posting budgets for specific major client needs. Developed and managed several client relationships and implementations. From January 2009 to November 2009 (11 months) Wayne, PAAccount Manager - Implementation @ Successfully implemented and created process procedures for implementation of 1,200 jobs over 60 days through coordinating efforts with 28 field managers to determine proper sourcing protocols, pipeline, and the process map for candidates from sourced to hired.
Developed and authored training manuals for Client Relationship Managers (CRM) and Account Managers (AM) manuals to evaluate and maintain a consistent process. Created and maintained all scripts, emails, and documents for our candidate disposition metrics. Assisted in writing and developing all materials, as it relates to all status update emails, technology interfaces, and migration of assessment delivery.
Managed all sourcing initiatives in five local markets to include “virtual feet on the street”, sourcing, phone interviews and submission success. Created Pipeline, funnel Metrics, and health of requisition reports to monitor, maintain, and evaluate progress. From December 2008 to May 2009 (6 months) Wayne, PAClient Relationship Manager @ Responsible for the management, sourcing, and pipeline of a major medical client’s sales and solutions, which included 14 hiring managers, 8 staffing partners, and 3 HR executives. Managed 50-75 requisitions and filled positions for IT, Sales, Project Management, Device Engineers, and Manufacturing.
Held weekly calls with the Staffing Partners to discuss candidates recruited, drive the interview process, and help negotiate salaries. Delivered daily pipeline reports and met with key executives.
Help in hiring projections, special events, and large scale projects to deliver qualified talent to select markets. Developed and maintained great budget and cost controls while elevating posting and recruiting tools. From June 2008 to December 2008 (7 months) Wayne, PASenior Recruiter @ Met with client managers to consult, recommend, and initiate strategic staffing solutions to identify passive candidates. Highly skilled in cold calling, networking and identifying tough-to-fill jobs across multiple industries utilizing advanced sourcing skills including social networking outreach and job posting. Tools included Big & Niche Boards, LinkedIn, Spoke Jigsaw, and Zoom info. Social tools included: Twitter, MySpace and Face book. Obtained AIRS certificiations: CIR, ACIR, CDR, CSSR, PRC From February 2008 to June 2008 (5 months) Wayne, PAAccount Executive @ From March 2006 to February 2008 (2 years) Project manager @ From December 2004 to August 2006 (1 year 9 months) Recruiter/Account Manager @ From August 1997 to March 2002 (4 years 8 months)
MBA, Business @ Wilmington University From 2001 to 2003 BA, Hotel, Restaurant, & Institutional Mgmt @ Mercyhurst University From 1992 to 1996 Jeff Dulemba is skilled in: Leadership, Leading Positive Change, Business Strategy, Strategic Recruitment..., Talent Analytics, Talent Acquisition, Employer Branding, Sourcing, RPO, Management, Technical Recruiting, Recruiting, Talent Management, Applicant Tracking..., Social Recruiting, Internet Recruiting, Client/Hiring Manager..., Talent Intelligence, Building Relationships, Staffing Services, Training, Kaizen Leadership, Hiring, Human Resources
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