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Ivan Diaz

Software Developer Intern

Solutions Engineering @ Bugsnag

San Francisco Bay Area

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Ivan Diaz's Email Addresses & Phone Numbers

Ivan Diaz's Work Experience

Software Developer Intern

April 2014 to July 2014


Senior Solutions Engineer

July 2018 to January 2019

Software Engineer

July 2014 to June 2015

Ivan Diaz's Education

Georgia State University

Bachelor of Science (BS), Computer Science

2009 to 2014

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About Ivan Diaz's Current Company

Frequently Asked Questions about Ivan Diaz

What company does Ivan Diaz work for?

Ivan Diaz works for

What is Ivan Diaz's role at

Ivan Diaz is Software Developer Intern

What is Ivan Diaz's personal email address?

Ivan Diaz's personal email address is iv****[email protected]

What is Ivan Diaz's business email address?

Ivan Diaz's business email addresses are not available

What is Ivan Diaz's Phone Number?

Ivan Diaz's phone (**) *** *** 494

What industry does Ivan Diaz work in?

Ivan Diaz works in the Computer Software industry.

Who are Ivan Diaz's colleagues?

Ivan Diaz's colleagues are Shaina Vu, Keegan Lowenstein, Ben Ibinson, Duncan Hewett, Quy Phan, Ellen Y., Toby Hsieh, Kirti Dewan, and Zeba Naqvi

About Ivan Diaz

💼 Past Experience

Ivan Diaz's Work experience:Solutions Engineering @ Bugsnag Ivan Diaz is currently a Software Developer Intern at from April 2014 to July 2014 (4 months). . Senior Solutions Engineer at Recurly from July 2018 to January 2019 (7 months). - Owned technical relationships with enterprise customers to provide technical expertise on building and optimizing integrations- Partnered with CSMs and Account Managers as the technical expert when working to expand or save existing customers- Scoped Professional Service projects, wrote SOWs, and performed custom script and data export work- Mentored incoming Solutions Engineers as team doubled in size. Software Engineer at from July 2014 to June 2015 (1 year). - Developed Roadmap projects using the full Microsoft technology stack along with other web technologies (.NET, MVC, C#, VB.Net, AJAX, JavaScript and SQL)- Was responsible for database maintenance using SQL Server - Constructed database objects including tables, views, constraints, user defined functions, etc. Solutions Engineering at Bugsnag in San Francisco Bay Area. . Solutions Engineer at Recurly from March 2017 to July 2018 (1 year 5 months) in San Francisco Bay Area. - Acted as technical point of contact for enterprise VIP customers including top names in tech and media - Conducted integration workshops and integration reviews to provide guidance and bestpractices as well as specific mutually beneficial enhancements to merchant integrations- Was SQL point person responsible for building internal analytics reports as well as paid custom reports for Recurly customers - Built internal tools for the Solutions Engineering and Support team to simplify the completion of repeatable tasks. Team Leader, Client Success at from June 2015 to February 2017 (1 year 9 months) in Atlanta. - Transitioned from engineering to begin building a technically savvy Client Success organization. - Led a team of talented technical customer success managers responsible for on-boarding, relationship building, and technical support. - Grew the team from 2 CSMs to 4 CSMs and 4 Tier 3 support interns.- Represented the Client Success Team on the 5 member Operational Leadership Teamaimed at designing and project managing the execution of yearly company goals.

🎓 Education

Ivan Diaz has a Bachelor of Science (BS) from Georgia State University with a focus in Computer Science. He has worked in the software industry for three years. Ivan Diaz has also completed an online English course called The English Essentials for Foreign Workers.

💡 Technical & Interpersonal Skills

Ivan Diaz has thorough experience in software engineering, customer service, and customer management. He has been in the customer relations field for 4 years, and has worked as a team lead and technical specialist for a leading IT company. Ivan Diaz also has experience working with databases and migration processes.

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In a nutshell

Ivan Diaz's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 0 month(s)

Ivan Diaz's Willingness to Change Jobs



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