Vice President, Customer Success at MuleSoft
San Francisco, California
Senior Director, Customer Success @ MuleSoft From July 2016 to July 2018 (2 years 1 month) San Francisco Bay AreaVice President, Customer Success @ MuleSoft San Francisco, CaliforniaIntern- Communications Software Engineer (Multimedia Internet Protocols Group) @ Motorola -Designed new features to improve capability of proprietary video conferencing and speech coding products From January 2000 to June 2000...
Senior Director, Customer Success @ MuleSoft From July 2016 to July 2018 (2 years 1 month) San Francisco Bay AreaVice President, Customer Success @ MuleSoft San Francisco, CaliforniaIntern- Communications Software Engineer (Multimedia Internet Protocols Group) @ Motorola -Designed new features to improve capability of proprietary video conferencing and speech coding products From January 2000 to June 2000 (6 months) Bangalore, IndiaRegional Vice President, Customer Success - West @ MuleSoft Since 2017, I have led the West region for MuleSoft to ensure our customers are successful in achieving their outcomes with our technology platform and outcomes based delivery approach.I am building an amazing team hiring Customer Success Directors / Managers, Customer Success Architects, Customer Success Engineers. Apply https://www.mulesoft.com/careers or reach out directly. From August 2018 to February 2020 (1 year 7 months) San Francisco Bay AreaDirector, Customer Success @ MuleSoft Worked with MuleSoft's largest strategic customers to ensure that they are engaged, committed, and realizing substantial value from MuleSoft's market leading enterprise integration and API solutions for the New Enterprise. Focus areas: -Sales Strategy and Execution-Business Value Engineering-Outcomes Based Delivery and Operating Model Transformation From July 2014 to June 2016 (2 years) San Francisco Bay AreaSenior Manager @ A.T. Kearney Global cross-industry experience specializing in technology, retail, consumer products, and financial services – Established C-level relationships and business development track record – Proven capability developing innovative solutions for complex business problems – Consistently recognized for building strong teams and collaborative style of working – Published thought leader and speaker in sales, marketing and strategy – Sold, led, and delivered tangible results on wide-ranging operations and strategy engagements for Fortune 500 & small/medium enterprises in both developing and mature markets • Corporate Strategy & Top-line Growth• Marketing & Sales Effectiveness• Business Development• Pricing Negotiations/Deal Support• Product Development & Marketing• Large Scale Transformation• Competitive Benchmarking• Supply Chain Strategy• Economic Development/Investment Strategy in Emerging Markets From September 2005 to December 2013 (8 years 4 months) San FranciscoIntern- Management Consulting @ Deloitte Consulting- Strategy & Operations -Developed cost leverage plan for large Internet retailer, identified outsourcing/off shoring scenarios for high cost internal functions–Performed an assessment of lab technology systems for US pharmaceutical major; identified improvements in processes and operating model From May 2004 to July 2004 (3 months) San Francisco Bay AreaChip Design Engineer (Server Group & IBM Microelectronics) @ IBM Led multiple chip design and verification projects for development of gaming consoles (PlayStation-3, Xbox 360), Server and PC platforms (Apple Macintosh, IBM e-server) and other consumer electronics products. Led and trained global engineering teams, formulated strategic test plans, developed tools for managing complex dataSelect products include:• Playstation-3: Led a 5 person team from Sony and Toshiba to develop simulation environments for $400M PlayStation-3 chip. Analyzed daily data from 300K+ software simulations, developed innovative processes to automate testing that increased regression throughput by 40%• Apple Power Mac G5: Managed 6 person team from India, U.S. and Israel to develop test plans that ensured 99.9% compliance with IBM and Apple product assurance standards From July 2000 to August 2003 (3 years 2 months) Austin, Texas Area
MuleSoft
Senior Director, Customer Success
July 2016 to July 2018
San Francisco Bay Area
MuleSoft
Vice President, Customer Success
San Francisco, California
Motorola
Intern- Communications Software Engineer (Multimedia Internet Protocols Group)
January 2000 to June 2000
Bangalore, India
MuleSoft
Regional Vice President, Customer Success - West
August 2018 to February 2020
San Francisco Bay Area
MuleSoft
Director, Customer Success
July 2014 to June 2016
San Francisco Bay Area
A.T. Kearney
Senior Manager
September 2005 to December 2013
San Francisco
Deloitte Consulting- Strategy & Operations
Intern- Management Consulting
May 2004 to July 2004
San Francisco Bay Area
IBM
Chip Design Engineer (Server Group & IBM Microelectronics)
July 2000 to August 2003
Austin, Texas Area
What company does Ishmeet Singh work for?
Ishmeet Singh works for MuleSoft
What is Ishmeet Singh's role at MuleSoft?
Ishmeet Singh is Senior Director, Customer Success
What industry does Ishmeet Singh work in?
Ishmeet Singh works in the Information Technology and Services industry.
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