Inti Einhorn's Email Addresses & Phone Numbers

Customer Success Manager @ TurnTo Networks Consultative partner to brands and retailers which use TurnTo’s suite of user generated content collection tools. Steward of the journey from launch through successive renewals for $1.5M in ARR.• Designer of each client's content collection strategy, informed by their business requirements and technical posture.• Analytics expert, platform trainer, builder of best...

Customer Success Manager @ TurnTo Networks Consultative partner to brands and retailers which use TurnTo’s suite of user generated content collection tools. Steward of the journey from launch through successive renewals for $1.5M in ARR.• Designer of each client's content collection strategy, informed by their business requirements and technical posture.• Analytics expert, platform trainer, builder of best practices, responsible for conveying client priorities to product.• Focused QBRs on transforming stakeholders into champions by defining near-term solutions to shortfalls. From October 2018 to January 2020 (1 year 4 months) New York, New YorkCustomer Success Manager @ Webcollage (now Syndigo) Primary engagement driver to Fortune 500 brands, notably: Clorox, GlaxoSmithKlein, 3M, Georgia Pacific.• Managed a $2M book of business, guiding Brand Managers in adapting their marketing strategies for syndication.• Maintained 92% renewal rates through robust client advocacy and clear, consistent communication. Designed business reviews specific to vertical, competitive landscape and KPIs.• Directed training and development projects aimed at documenting best practices for the Enterprise Services and Customer Success groups. • Conducted webinars to encourage client and prospect platform adoption. From February 2012 to October 2018 (6 years 9 months) Greater New York City AreaContent Analyst (concurrent) @ Webcollage (now Syndigo) Staff Information Architect and creative consultant to all key accounts including Sony, Microsoft and LG. • Communications bridge between Professional Services and Engineering, defining how clients' structured data is received, interpreted, and transformed. • Recognized for process-engineering efforts which allowed for a new tier of service for a core revenue-generating product.• Maintained all specification documents for Webcollage’s premium showcase service. From June 2011 to October 2018 (7 years 5 months) Greater New York City AreaAssociate Producer - Games @ A&E Television Networks Mobile & online game production, reporting to the VP of Games. • Concept-designed Facebook, iOS, and web games connected to network properties, working them from RFP through design document.• Led remote teams of artists, engineers and testers to bring designs to fruition on schedule and within budget.• Guided improvements in user experience, game and virtual economy balance, community management and analytics. From January 2010 to May 2011 (1 year 5 months) Greater New York City AreaGame Designer @ Rebel Monkey Designed, managed & tested multiplayer games focused on cooperative play.• Developed the site’s virtual goods strategy, built SQL queries and Perl tools to aid in balancing a microtransaction-based economy by analyzing interaction data.• Contributed to an Agile team in the areas of level and interface design. From May 2008 to July 2009 (1 year 3 months) Greater New York City AreaSystems Administrator @ CBS Television Studios Sole support technician for Avid iNews television newsroom network and digital video editing and storage systems.• Maintained multiple mission-critical content servers, newsroom, control-room, video editing and graphics hardware, phone switch and voicemail systems. Supported 80+ staff. From September 2000 to August 2006 (6 years) Greater New York City Area