Director of Business Development, | Global Employee Recognition & Incentive Solutions @
Michael C. Fina
Executive Sales Recruiter | Industry Leading Executive Search Firm @
Senior Sales Account Executive - SE Region | Global Provider of Digital Marketing Solutions @
Creating Memorable Experiences:
Employee recognition is more than motivating employees through incentives and awards. It is about building a connection with your employees and reinforcing your corporate culture. We help organizations develop more inspired relationships with their employees through our customized recognition and incentive solutions. Because of our strong commitment to personal service, we are able to
Creating Memorable Experiences:
Employee recognition is more than motivating employees through incentives and awards. It is about building a connection with your employees and reinforcing your corporate culture. We help organizations develop more inspired relationships with their employees through our customized recognition and incentive solutions. Because of our strong commitment to personal service, we are able to make every celebration experience memorable and impactful.
Create memorable experiences that inspire people to do great things.
Our Core Values:
In order to deliver our vision and embrace our mission for our community of customers, vendors, and each other, we uphold the following core values:
* Respect and Care for People
* Put the Needs of Our Customers First
* Reach For The Highest Level of Performance
* Embrace Teamwork and Collaboration
* Keep Our Promises
* Nurture Innovation and Improvement
* Focus on Details
Please contact me at [email protected] / (404)-593-7250
Director of Business Development, | Global Employee Recognition & Incentive Solutions @ Creating memorable experiences through reward, recognition and incentive solutions.
As the Director of Business Development at Michael C. Fina, we help companies create memorable experiences that inspire their employees to do great things. Whether you have one or many organizational initiatives, we'll work with you to develop a measurable recognition strategy that reflects the heart and core values of your organization while reinforcing the behaviors that improve performance, productivity, and profitability throughout your entire organization.
At Michael C. Fina, recognition goes far beyond giving gifts or points — it’s about changing your company's culture to connect employees with your company’s core values and beliefs. We are the leading family-owned and operated WBENC-certified provider of global employee reward, recognition and incentive solutions, including Service Anniversary Awards, Performance Management, Peer-to-Peer / Manager-to-Peer Nominations, On-the-Spot Awards, Retirement, and Wellness.
How do you celebrate success?
To learn more, contact me today at:
(404)-593-7250. From December 2014 to Present (1 year 1 month) Greater Atlanta AreaExecutive Sales Recruiter | Industry Leading Executive Search Firm @ Founded in 2009, eHire is a high growth, recruiting and technology services company based in Atlanta with two primary divisions - IT & Sales Recruiting. eHire helps to build high performance technology and sales teams for a diverse set of client companies on a nationwide basis. eHire provides executive search, direct hire recruiting and staff augmentation services for IT and Sales. Through our professional and experienced team, our relationship based recruiting model and our deep integration within the technology community, we provide access to the very best talent in the market that is not easily accessible via traditional recruiting efforts.
* Top Sales Recruiter / "Shooting Stars" Award - June 2014 & September 2014
* Generated $133,950 in placement fees - 2014 YTD From February 2014 to November 2014 (10 months) Greater Atlanta AreaSenior Sales Account Executive - SE Region | Global Provider of Digital Marketing Solutions @ Lyris is a global provider of digital marketing solutions that help companies engage with customers in meaningful ways. Lyris products and services empower marketers to design, automate, and optimize data-driven interactive marketing campaigns that facilitate superior engagement, increase conversions and deliver measurable business value. Lyris' high-performance, secure and flexible digital marketing applications improve marketing efficiency by providing automated digital message delivery, robust segmentation, and real-time social, mobile, and interaction analytics. The Lyris solutions portfolio is uniquely comprised of both in-the-cloud and on-premises solutions – Lyris HQ, Lyris LM - combined with customer-focused services and support, and delivered on a powerful integration platform that connects data and marketing workflows across the enterprise. More than 5,000 companies worldwide partner with Lyris to manage and execute sophisticated digital marketing campaigns across email, social, Web and mobile channels.
In my role as Senior Sales Account Executive, my job is to identify and develop relationships within our target market segment which include mid-market and large enterprise accounts within the Fortune 1000 across various industry verticals – marketing agencies, retail, non-profits, publishing, financial services, technology, colleges and universities, travel & hospitality, tourism, etc…I am responsible for managing a complex sales-cycle while presenting to marketing executives Lyris’ integrated suite of online marketing applications all while growing the Lyris footprint through active prospecting and networking. From August 2013 to February 2014 (7 months) Greater Atlanta AreaNational Sales Executive | Multi-Channel Contact Center @ Donnelly Communications is a privately held multi-channel contact center provider with headquarters in Atlanta, GA. Founded in 1981, Donnelly focuses on working with some of the world’s largest retailers and brand conscious companies by providing turn-key solutions for inbound and outbound Customer Service, Order Entry & Guest Feedback.
As National Sales Executive, I was in charge of full life-cycle sales and directly responsible for cultivating relationships by prospecting and hunting for new business across several industry verticals with an emphasis on leading Retailers and Quick Serve Restaurants. I called on the CxO, VP & Director level within the Marketing, e-Commerce, Operations, Customer Service and Contact Center Departments.
In just 12 months, I created a net new pipeline of prospects in excess of $5M+ in projected annual revenues.
Prospects included such companies as Carter’s, Doctors Foster & Smith, Brookstone, Brooks Brothers, Papa John’s, McDonald’s, Dunkin Brands, Burger King and FOCUS Brands among others. From August 2012 to August 2013 (1 year 1 month) Greater Atlanta AreaNational Sales Executive | Multi-Channel Contact Center @ Established in 1998, AnswerNet has been consistently recognized year-after-year as a Top 50 Teleservices Agency. With headquarters in Willow Grove, PA., AnswerNet operates over 50 multi-channel contact centers in North America providing call center services to over 35,000 businesses nationwide.
As a client of mine while employed at PossibleNow, I was recruited by the President of AnswerNet to join the company.
Directly responsible for selling a comprehensive suite of multi-channel contact center services to companies of all sizes using a consultative style sales approach to win business – this included B2B & B2C Telesales, Appointment Setting and Lead Generation.
Consistently recognized month over month as a Top Performer having produced over $500K in annual revenues.
As a Top Producer, I earned a $10,000 raise within my first 90 days of employment. From August 2011 to August 2012 (1 year 1 month) Greater Atlanta AreaSenior Sales Business Development Manager | Enterprise Marketing Compliance Software @ Founded in June 2000, PossibleNOW is the leading provider of direct marketing compliance solutions, consumer privacy preference management and marketing services. PossibleNOW’s services are used by industry leaders in global direct marketing organizations throughout the world.
Recruited by my former VP of Sales to rejoin the company.
In my role as Senior Sales Business Development Manager, I was responsible for selling multi-channel SaaS / ASP based direct marketing compliance solutions into F1000 companies helping them to mitigate risk with the management of Opt-In/Opt-Out privacy designations through technology, consulting, training and data services.
During my tenure, I helped to established relationships with several of the leading business-to-consumer brands in the marketplace, and as a result increased revenues in excess of $475K annually. I was also responsible for one of PossibleNow’s biggest client acquisitions, Allstate Insurance, generating one- time revenue of $195K. From January 2010 to August 2011 (1 year 8 months) Greater Atlanta AreaSenior Sales Account Executive | Telecommunications @ PAETEC was a Fortune 1000 telecommunications company which provided local and long-distance voice services, data and Internet services, and software applications. PAETEC provided service to medium and large businesses, colleges and universities, hospitals, hotels, governmental organizations and other institutions around the country. In 2011, PAETEC was acquired by Windstream Communications.
I was recruited by my former EVP of Sales at Telco / Teleglobe to join PAETEC.
In my role as Senior Sales Account Executive I produced sales growth through activities which included: cold calling; telemarketing; territory planning and relationship building with prospects and referral partners.
By developing and implementing a strategic sales plan to effectively communicate PAETEC’s value proposition, I was consistently ranked, out of 15 peers, in the Top 15% every month in sales production and exceeded quota of $5K in new revenue 10 out of 12 months resulting in annual revenues in excess of $920K. From January 2009 to January 2010 (1 year 1 month) Enterprise Sales Account Executive | Enterprise Compliance Software @ Founded in late 2003, Oversight Systems develops and sells enterprise software that helps global businesses continually check for fraud, errors and misuse within their financial transactions and also helps companies with the monitoring and testing of controls associated with the Sarbanes-Oxley Act. Oversight’s target customers are companies with annual revenues in excess of $500M.
In my role as Enterprise Sales Account Executive, I was responsible for cultivating, generating and qualifying prospects within the F1000 & Federal Government at the CxO, VP & Director level which included: CFO, Controller, VP’s of Finance, Accounting and Internal Audit to schedule introduction meetings for the Regional Sales Managers I supported.
In just 12 months, I scheduled 120+ prospect meetings which resulted in sales revenues in excess of $1M+.
Customer’s included: McDonalds, Yahoo, Coca Cola, Pfizer & the Department of Defense among others. From August 2007 to December 2008 (1 year 5 months) Greater Atlanta AreaEnterprise Sales Representative - NE Region | Enterprise Software @ Founded in 1986, OPNET Technologies, Inc. was a $100M publicly traded company which provided enterprise software allowing F1000 companies with solutions to assist them with performance analysis for computer networks and applications. In October 2012, OPNET was acquired by Riverbed Technology.
In my role as Enterprise Sales Representative, I was responsible for leading the sales & prospecting efforts of the NE Region Sales Team which included Eastern Canada. I helped to analyze a prospect’s current business objectives and presented advanced product features, benefits and overall solutions of OPNET.
I exceeded my quarterly quota of $250K on a consistent basis & generated a healthy sales pipeline by acting as the first point-of-contact calling on the CxO/VP level within the F1000,
Ranked in the top 5%, I helped to increase sales growth 35% quarter-over-quarter as a result of my prospecting efforts.
After 12 months in the ISR role, I was offered the position of a Senior Enterprise Sales Representative role but respectively declined in an effort to relocate back to Atlanta. From June 2006 to July 2007 (1 year 2 months) Washington D.C. Metro AreaSenior Sales Business Development Manager | Enterprise Marketing Compliance Software @ Founded in June 2000, PossibleNOW is the leading provider of direct marketing compliance solutions, consumer privacy preference management and marketing services. PossibleNOW’s services are used by industry leaders in global direct marketing organizations throughout the world.
Recruited by my former VP of Sales at BTI to join PossibleNow.
In my role as Senior Sales Business Development Manager, I was responsible for selling ASP based Privacy Preference Management solutions and Consulting services to the CxO/Director level in the insurance, financial services, utilities, travel, real estate, and direct marketing industries.
I increased the customer revenue base in excess of $1.8M annually through strong relationship and presentation skills and was consistently ranked # 1 in sales among my peers. From October 2003 to June 2006 (2 years 9 months) Greater Atlanta AreaChannel Sales Manager - GA, NC, SC | Telecommunications @ BTI was a regional competitive local exchange carrier (CLEC) operating in the southern United States. BTI provided voice (local and long distance), Internet service and wide area network connectivity via frame relay, ATM, or dedicated point-to-point circuits. In 2003, BTI was acquired by ITC Deltacom, who then in 2010 was acquired by EarthLink.
Recruited by my former VP of Sales at Telco / Teleglobe to join BTI.
In my role as Channel Sales Manager, I served as a liaison between BTI and our Corporate Partners to assure a mutually agreed upon working relationship. I consistently exceeded a monthly quota of $25K all while actively prospecting and obtaining 3 new Corporate Partners per month which included: Network Systems Integrators, Interconnects, Telephony Consultants and Value Added Resellers. From October 2000 to October 2003 (3 years 1 month) Greater Atlanta AreaChannel Sales Manager - NE & SE Regions | Telecommunications @ Telco Communications / Teleglobe Business Solutions was a nationwide provider of business-to-business telephony services which included long-distance and data services. Teleglobe was acquired in early 2000 by Tata Communications.
Channel Sales Manager, NE & SE Regions (10/1998-10/2000):
Recruited by the VP of the Alternate Channel Program at Teleglobe to join the Channel Sales Team.
Responsible for NE & SE territories consisting of 100+ agents and a monthly base revenue of $500K, I maintained and exceeded my monthly quota of $25K in new business revenue and 3 new agents per month.
Selected to become Dealer Manager for one of Teleglobe’s elite accounts which billed average monthly revenues of $500K.
Senior Sales Account Executive (5/1997-10/1998):
Consistently achieved monthly quota of $5K through efficient time and territory management.
Maintained monthly base revenue exceeding $100K with a customer attrition rate of less than 3%.
President’s Club: 1998, 1999 / MVP, Atlanta Sales: 8/97, 10/97, 12/97, 1/98, 2/98, 4/98, 5/98, 6/98, 7/98. From May 1997 to October 2000 (3 years 6 months) Greater Atlanta AreaAssistant Branch Manager | Global Rental Car Company @ Founded in 1957, Enterprise Rent-A-Car is an internationally recognized brand with more than 6,000 neighborhood and airport locations in the United States, Canada, the U.K., Ireland, Germany, France and Spain, as well as franchise locations throughout Europe. Through tremendous leadership and the entrepreneurial spirit of our employees, we have built the largest car rental brand in North America, known for exceptionally low rates and outstanding customer service.
Hired into the prestigious Enterprise Rent-A-Car Management Trainee Program without having my college degree.
After only 6 months on the job, I was promoted into an Assistant Branch Management role upon completion of the highly regarded & recognized Management Trainee Program offered by Enterprise.
Consistently achieved Top 10% performer in sales among my 1,000+ colleagues. From April 1995 to May 1997 (2 years 2 months) Private First Class (E-3) | Honorable Discharge @ Awarded the Kuwait Liberation Medal, Southwest Asia Service Medal with 2 Bronze Service Stars, Army Service Ribbon, National Defense Service Medal, Marksman Badge & Air Assault Badge
Twice awarded the Department of the Army Certificate of Achievement Award – May 1991 & December 1992
Served as a member of Operation Desert Shield / Storm in Kuwait
Graduate of the U.S. Army Primary Leadership Development Course and Air Assault School From April 1990 to July 1993 (3 years 4 months)
Bachelor of Business Management, Business Studies @ Southern New Hampshire University Gordon Burns is skilled in: SaaS, Direct Sales, Account Management, Lead Generation, Solution Selling, Salesforce.com, Social Media, Information Technology, Management, Business Development, CRM, Leadership, Customer Satisfaction, Call Centers, Enterprise Software
Looking for a different
Get an email address for anyone on LinkedIn with the ContactOut Chrome extension