Global Service Manager , ITIL Expert & Practitioner
Montreal, Canada Area
Leading Telecommunication Company
ICT - Global Service Manager
February 2014 to Present
Montreal, Canada Area
Ericsson
Senior Certified Solutions Architect
May 2009 to April 2014
Ericsson
Senior Certified Solutions Architect
May 2009 to April 2014
Canada
Tech Mahindra
Senior Technical Associate
July 2007 to May 2009
Orange Business Services
Sr. Software Engineer
November 2005 to July 2007
Wipro Technologies
Software Engineer
January 2004 to May 2005
Comverse
Mediation Consultant
2005 to 2005
Ericsson - Canada
Candidate CSI Apprentice Program - 2013 Consulting Services
2013 to 2013
Amity University
MBA Major : International Business Management Minor : Financial Management
2011 to 2013
UCER , Allahabad
Bachelor of Engineering (B.E.) Computer Science
1998 to 2002
Kendriya Vidyalaya
CBSE X!!
- Accountable for set of IT based Services - Including DB , Web IT Solution , Virtualisation ,OS - Responsible for Financial Forecasting/Modeling , Budget and operational model for global services - Responsible creating future roadmaps for the advanced IT Service offering like SDDC - Driving Cost optimisation initiatives for Services - Transition and Transformation initiatives - Accountable for set of IT based Services - Including DB , Web IT Solution , Virtualisation ,OS - Responsible for Financial Forecasting/Modeling , Budget and operational model for global services - Responsible creating future roadmaps for the advanced IT Service offering like SDDC - Driving Cost optimisation initiatives for Services - Transition and Transformation initiatives
What company does Garima Bajpai work for?
Garima Bajpai works for Leading Telecommunication Company
What is Garima Bajpai's role at Leading Telecommunication Company?
Garima Bajpai is ICT - Global Service Manager
What industry does Garima Bajpai work in?
Garima Bajpai works in the Information Technology and Services industry.
Who are Garima Bajpai's colleagues?
Garima Bajpai's colleagues are Joerg Kottig, Malte Menkhoff, Christoph Sasse, Andrea Alloisio, ANNALISA CAMPANALE, Guerriero Antonio, Piero Lauri, George Tsoulos, sofia el gharbi, and Tarik AITAALI
📖 Summary
Senior management professional having rich experience in IT and Telecom , currently working as 'Global Service Manager', managing a global team and providing leadership to senior IT professionals in multicultural environment. Specialties: 1.Business Leadership of large IT transformation programs involving Global Stakeholders ( Services engagements from various geographies including Canada, US, Germany, China, UK, Australia,India, Ireland,Spain etc) 2.Leading large Greenfield/transformation projects for BSS/OSS ,Network Platforms , IT based Servers , Storage and Infrastructure Profiling for Tier 1/2/3 operators involiving Techno Commercial due diligence 3.Hands on exposure of delivery of large complex multi million dollar projects OSS/BSS for AT&T (USA), BSNL (India),FT ( France), Maxis ( Malaysia), Orange ( Global), T Mobile (USA), Idea ( India), Reliance (India), Rogers ( Canada), Telus (Canada), Other Customer in Canada MTSA, Eastlink 4. Mentoring and enahancing team capabilities on Telecom Standards & Frameworks : TOGAF ,ITSM, eTOM ,COBIT , MTOSI, TMN, 3GPP, IETF, FCAPSICT - Global Service Manager @ - Accountable for set of IT based Services - Including DB , Web IT Solution , Virtualisation ,OS - Responsible for Financial Forecasting/Modeling , Budget and operational model for global services - Responsible creating future roadmaps for the advanced IT Service offering like SDDC - Driving Cost optimisation initiatives for Services - Transition and Transformation initiatives From February 2014 to Present (1 year 9 months) Montreal, Canada AreaSenior Certified Solutions Architect @ Techno – Commercial due diligence and Competitive Analysis for various business opportunities for Services ( OSS/ NMS/Consulting/Operational Infrastructure & Processes ) Building Customer Relationship for Domain specific Areas Responsible for FCAPS Presales, Solution Architecting for New Features /deployment for technologies like VoLTE,LTE specifically for OSS.3 Mentoring and enahancing team capabilities on Telecom Standards & Frameworks : TOGAF ,ITSM, eTOM ,MTOSI, TMN, 3GPP, IETF, FCAPS Business Lead Handler for RNAM - OSS From May 2009 to April 2014 (5 years) Senior Certified Solutions Architect @ From May 2009 to April 2014 (5 years) CanadaSenior Technical Associate @ Techno – commercial role for the Global TEM Services group in TechM which includes business development within major TEM (2007- 2009) Worked as Presales Solution Architect (B/OSS) in TechM for Global accounts for Solution proposition, presentations, demonstrations, proof-of-concepts, RFI/RFP response architecting, contributing in developing business models for various engagements, competitive differentiation, ROI/TCO studies, project management of the technical sales process and channels enablement. Responsibilities also include account mining, account planning, account management, funnel management, working with sales teams and partners, prospecting and qualification as well as closing business in a highly competitive marketAchievements· From July 2007 to May 2009 (1 year 11 months) Sr. Software Engineer @ Worked as a technical lead for various development project for Service Assurance domain including 1. Network Transformation and convergence project for Orange. 2. RFP Modelling and involved in selection of Vendors for OBS ( Network Operator) 3.Development and Maintenance of the Global Traffic Analysis and Management Application and Best Choice Routing Application. From November 2005 to July 2007 (1 year 9 months) Software Engineer @ Worked as a team member for various global deployments of B/OSS applications. Involved in the Solution Design and Development for various Mediation, Billing, Roaming, Interconnect ,Fraud management and Revenue Assurance system involving programming languages like Shell scripting, SED, AWK, Perl, PL/SQL, TCL/Tk, proprietary languages for Mediation Systems like DSD, NPL etc From January 2004 to May 2005 (1 year 5 months) Mediation Consultant @ Responsible for Solution Integration and support of the BSS Stack of Comverse primarily Mediation/Billing application for BSNL PAN India From 2005 to 2005 (less than a year) Candidate CSI Apprentice Program - 2013, Consulting Services @ Ericsson - Canada From 2013 to 2013 MBA, Major : International Business Management, Minor : Financial Management @ Amity University From 2011 to 2013 Bachelor of Engineering (B.E.), Computer Science @ UCER , Allahabad From 1998 to 2002 CBSE X!! @ Kendriya Vidyalaya Garima Bajpai is skilled in: BSS, OSS, eTOM, ITIL, Solution Architecture, Ericsson, System Integrators, Open Source Software, Network Management..., Presales, Ericsson OSS, TOGAF, RFP, Pre-sales, Telecommunications, LTE, Provisioning, Wireless, IP, Integration, GSM, NMS, 3G, Unix Shell Scripting, UMTS, Software Development, IT Service Management, Agile Methodologies, CRM, SS7, GPRS, VAS, System Deployment, Telco, Shell Scripting, Solaris, 3GPP, Service Assurance, Service Delivery, Unix, SIP, WCDMA, Intelligent Networks, Core Network, Diameter, SDH, 2G, Network Design, SNMP, Charging
Introversion (I), Sensing (S), Thinking (T), Perceiving (P)
2 year(s), 6 month(s)
Unlikely
Likely
There's 93% chance that Garima Bajpai is seeking for new opportunities
Issued by Ericsson · January 2011
Issued by - · -
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 400K users from
76% of Fortune 500 companies
The most accurate data ever
Hire Anyone, Anywhere
with ContactOut today
Making remote or global hires? We can help.
No credit card required