Broadly experienced C-level executive in both for-profit and not-for-profit enterprises. Significant accomplishments in general management, operations, strategy and alignment, and business development. Skilled in planning, launching and leading growth initiatives in areas of operations, business development, organization structure and scale. Creative, results-oriented leader who successfully brings together diverse groups to align strategies and priorities to win in the marketplace. Quickly learns new roles and repeatedly recruited to lead critically strategic areas. Strong record of success at growing new business and applying critical thinking and analysis to solve business problems.
Regional VP & Chief Operating Officer @ Solving America’s Toughest Health Care Challenges.
Our only business is managing publicly funded health programs for our nation’s most vulnerable.
Currently serving approximately 2.8 million members in 12 states nationwide.
Amerigroup is dedicated to offering real solutions that improve health care access and quality for our members, while proactively working to reduce the overall cost of care to taxpayers. Together with WellPoint’s affiliated health plans, we serve more than 4.5 million beneficiaries of state sponsored health plans in 19 states, making us the nation’s leading provider of health care solutions for public programs.
Assist the Kansas Health Plan CEO in the fiscal and operational management of the Kansas Health Plan. Responsibilities include local network development and management, provider partnerships, provider relations, medical, case and quality management programs, performance management/ improvement, budgets, regulatory and contractual compliance, operating financials, and serving as the liaison to all support services and regulators. Provide input on overall strategic direction.
Establish overall standards, policies and objectives for the Health Plan in accordance with applicable regulatory requirement; ensure alignment and support with overall mission, goals and objectives.
Act as a liaison to regulators for operational matters and to home office personnel by working cooperatively to ensure development and nurturing of a collaborative work environment to facilitate involvement in planning and operations as appropriate.
Serves as the liaison to all support services, Claims, Enrollment, Finance, Business Control, Med/Finance, Regulatory Compliance, IT, in all shared service locations. Participates in cross-company operational activities on an ad hoc and ongoing basis. From September 2014 to Present (1 year 4 months) Vice President Health Plan Operations @ Amerigroup is honored to be a Fortune 500 company serving approximately 2.8 million members in 14 states; when we expand to Kansas on 1/1/2013. Nationwide, we serve one out of every 23 Medicaid recipients and one out of every 24 children covered by CHIP.
Amerigroup improve access to quality health care for our members while lowering costs for taxpayers. We coordinate services for individuals in publicly funded health care programs. Amerigroup accepts all eligible people regardless of age, sex, race or disability.
Amerigroup is dedicated to offering real solutions that improve health care access and quality for our members, while proactively working to reduce the overall cost of care to taxpayers. Amerigroup does not utilize any individual underwriting nor deny coverage due to pre-existing medical conditions. From October 2012 to September 2014 (2 years) President & CEO @ Founded in 1933, Envision is the nation’s most trusted service and employment providers for people who are blind or low vision. Envision is the second largest employer of the visually impaired in the nation. Striving to provide people with choices, resources and advocacy, the Envision family is a multi-state enterprise consisting of Envision, Inc. as the parent organization and four subsidiary organizations: Envision Industries (manufacturing operations in Kansas and Mississippi), Envision Xpress (retail operations in sixteen states), Envision Vision Rehabilitation (services in Wichita and throughout the State of Kansas) and the Envision Foundation (supporting low vision outreach, education, and services nationally).
Envision's mission is to enrich the quality of life and enhance the independence of people who are blind or low vision through all our activities and businesses while providing quality services, competitive products, and superior customer service to our clients. From February 2012 to October 2012 (9 months) Chief Operating Officer @ Delta Dental of Kansas is the largest and most experienced dental benefits company in Kansas. Since 1972, DDKS, a not-for-profit dental services corporation, has led the industry in offering innovative programs designed to control costs while ensuring quality of benefits. DDKS, based in Wichita, Kansas with a sales office in Overland Park, Kansas administers benefit programs for more than 900,000 employees nationwide. The Delta Dental network is the largest network of dentists encompassing more than 90% of Kansas dentists and more than 82% nationwide.
In 2006, DDKS became the smallest employer worldwide to be honored for its use of the Balanced Scorecard business management strategy. DDKS joined the Hall of Fame that honors companies that use the strategy in an exemplary manner to become strategy-focused, successfully execute their strategies and achieve breakthrough results. Additionally, in 2009 DDKS received the Kansas Center for Performance Excellence’s Kansas Excellence Award. The award, based on the Malcolm Baldridge Criteria for Performance Excellence, is the highest honor given by the center. From 2007 to 2012 (5 years) Senior Vice President, Operations @ UBS is a global leader in managing wealth. Our wealth management services are designed for high-net-worth and affluent individuals around the world, whether investing internationally or in their home country.
UBS America's provides tailored, unbiased advice and investment services—ranging from asset management to estate planning and from corporate finance to home financing. Our business, global in scale, is focused on growth. As an integrated firm, we create value for clients by drawing on the combined resources and expertise of all our businesses.
My responsibilities included managing six operational departments comprising over 1/4 of the operations group staff providing account transfer, opening and maintenance services, client verification / USA Patriot Act compliance, retail credit card and check processing, e‐commerce delivery platforms, client communications and retail reporting – in‐house printing and fulfillment operations, prospectus and proxy support, trading
support, project management group, and corporate distribution services. From 2000 to 2006 (6 years) Colonel @ Various Command and Staff Positions culminating as Commander, New York Area Command and Fort Hamilton, Fort Hamilton, NY From 1979 to 2000 (21 years)
Certificate, Securities Industry Institute - Executive Leadership @ University of Pennsylvania - The Wharton School From 2000 to 2003 MBA, Management @ Golden Gate University From 1992 to 1994 MS, Civil Engineering @ United States Military Academy at West Point From 1975 to 1979 Frank Clepper is skilled in: Strategy, Vision, Execution, Alignment, Executive Leadership & Staff Inspiration, P&L, Budgeting, Forecasting, Business Expansion & Growth, Product Innovation & Launch, Finance, Legal, Compliance, Contract Negotiations & Bargaining, Quality & Process Improvement, Board Relations, Roles, Responsibilities, Enterprise Risk Management & Controls, Facilities, Real Estate, Development, Program Management, Process Improvement, Strategy, Operations Management