Ethan Teng's Email Addresses & Phone Numbers

📖 Summary

Product Manager with a top notch technical background, UX design experience, and a passion for building high growth businesses. Stanford grad. Ballet dancer. Follow me on Twitter @ethanteng. Specialties: product vision; product strategy; product marketing; competitive analysis; product positioning, pricing, and differentiation; product roadmap; product lifecycle management; requirements gathering and definition; agile and lean development; driving product delivery; leading cross-functional, distributed, and international teams; ux design; user research; usability testing; customer interviews; funnel optimization; AB testing; data analysis; SaaS; lean startup; hypothesis-driven developmentSenior Product Manager @ From August 2015 to Present (3 months) San Francisco Bay AreaProduct Manager @ http://www.thoughtworks.com/mingle/ As the Product Manager, I am the "CEO"​ of Mingle. I own the vision, strategy, and roadmap for the entire product. I am responsible for aggressively growing the business and am accountable for P&L. Under my leadership, over 15,000 individuals, SMBs, and enterprise companies use Mingle to manage their projects. It is a multi-million dollar SaaS product business, accounting for 80% of our company's total annual revenue. My responsibilities in a nutshell: * Conduct market and competitive analysis to inform future product direction, features, pricing, and positioning. * Measure and analyze key metrics to guide product direction and design. * Work with our sales and support teams to identify trends in customer feedback. * Define and prioritize the product roadmap to meet current and future customer needs. * Partner with marketing to create campaigns, messaging, and positioning to target specific customer segments. * Work with executive leadership on strategic long-term planning and new product experiments. I thrive in startup environments and excel at working cross-functionally across the company -- and wearing whatever hats are needed -- to execute on that strategy. I've brought compelling and differentiating new features from concept to market, including problem and solution validation; initial MVP; go-to-market strategy; and ongoing improvements based on usage data & qualitative customer feedback. In addition, I've completely overhauled Mingle’s getting started experience and overall usability, with dramatic results: our user on-boarding rate has increased by 10X and our monthly churn rate has dropped by 50%. I work hands-on with my agile development team to define, prioritize, and test our work, while also serving as the UX designer crafting and communicating user journeys; creating mock-ups and prototypes, both low and high fidelity; and testing the prototypes with users and rapidly iterating on their feedback. From November 2010 to May 2015 (4 years 7 months) San Francisco Bay AreaSenior Consultant (Business Analyst) @ I was a Business Analyst on a 200+ member technology team building a greenfield CRM to replace a 30-year-old legacy system for a top 3 Canadian Telecom who was looking to expand into new, strategic verticals. From March 2010 to November 2010 (9 months) Calgary, Canada AreaIT Application Manager @ I managed a team of 3 developers and oversaw an annual operating budget of $350K. Together we were responsible for administering and enhancing the business critical fundraising and grant-making applications used by this $3B philanthropic foundation. From January 2008 to February 2010 (2 years 2 months) San Francisco Bay AreaSQL Developer @ I was the SQL developer supporting all of the ticketing and fundraising activities of the Symphony. I also project managed the complete redesign of the Symphony website and the implementation of online donations, ticketing, and subscriptions. From October 2001 to December 2007 (6 years 3 months) San Francisco Bay AreaSenior Software Engineer @ I was a Java developer for a suite of wireless prescription-writing products for physicians. I was also the Product Owner for a new product with the mission of saving lives by creating paperless doctors' offices. I applied Lean Startup techniques before there was Lean Startup: I found early adopters among local physicians; interviewed and observed them going about their daily activities; identified the most painful problems around patient record keeping and retrieval; rapidly prototyped and tested possible solutions; and defined the initial MVP. From May 2000 to May 2001 (1 year 1 month) San Francisco Bay AreaB.S., Computer Science @ Stanford University From 1996 to 2000 Parsippany Hills High School From 1992 to 1996 Ethan Teng is skilled in: Agile Project Management, Agile Methodologies, Product Management, Leadership, Software Development, User Experience, Business Analysis, SaaS, Scrum, Lean Startup, Cloud Computing, Customer Engagement, Entrepreneurship, Cross-functional Team..., E-commerce, Product Design, Product Development, Product Marketing, Funnel Optimization, Growth Strategies, Google Analytics, Salesforce.com, Marketo, Mixpanel, Balsamiq, Management, J2EE Web Services, J2ME Development, EJB, Microsoft SQL Server, Palm OS, Strategy, Software Project..., CRM, Requirements Gathering, Analytics, Magento, Brightpearl, Shopify