Sales Executive with expertise analyzing territory/channel performance and strategically developing and implementing a business plan across a team and region to consistently exceed sales quotas to increase company revenue and channel presence within the IT and technology industries. Areas of expertise include: ♦ Key Account Acquisition, Management, Retention & Growth ♦ Aggressive and Creative Territory Development Skills Resulting in Proven Quota Over Attainment ♦ Strong Experience selling both directly to Fortune 1000 companies and selling indirectly through Channel Partners and Distribution ♦ Partner Recruitment, Management/Collaborative Customer Engagement ♦ Solution and Consultative Oriented Sales Leader ♦ Network Oriented Professional

Strategic Account Executive @ - Responsible for the Top 20 Accounts in the Midwest for Dynatrace/Keynote's APMSaaS business. - Consultant working with companies to improve customer experience/availability across all digital assets increasing customer conversions, frequency of releases and simplifying operations. - Deploying digital performance management strategies at strategic accounts to increase the value of customer facing and internal web/mobile/apps to drive max revenue of these assets. From July 2015 to Present (6 months) Inside Sales Manager - Americas @ Managing team of four adding monitoring and testing platforms into existing accounts. From January 2015 to June 2015 (6 months) Inside Sales Manager @ From 2015 to 2015 (less than a year) Inside Sales Manager @ From 2015 to 2015 (less than a year) Territory Account Executive @ - Establishing trust in accounts by continuously demonstrating sincerity and competence harboring an environment for customers to share goals, problems and needs. - Leading customers through a self-discovery process and assisting them to understand the impact of poor performance/poor availability of their web and mobile sites/apps has on their business and establishing metrics to ensure improvement correlates to success in critical business objectives. - Growing revenue by selling multiple technologies into existing accounts but only after taking the time to understand the customer's issues/challenges before making solution recommendations. From January 2014 to December 2014 (1 year) Business Development Manager - Cloud Perspective @ - Responsible for the development of Keynote's new Cloud Perspective technology, internal application monitoring solution within the firewall. - Assisting all sales teams educating customers of the benefit of this solution including: 1) Monitoring the availability/user experience of web based business critical private apps within a company's infrastructure/intranet. 2) Identifying First Mile versus Middle Mile availability and performance issues. 3) Pre-release testing in QA environments. 4) Monitor availability/performance of enterprise web applications in your digital value chain to ensure 3rd party vendors are meeting contractual SLA’s 5) To ensure your contractual SLA’s are being delivered and met. 6) Availability/User Experience monitoring from branch, office, customer, employee, datacenter locations or wherever performance is slow. 7) Eliminate finger pointing between IT and Web Dev. teams as to where availability and performance issues reside. 8) To decrease monitoring costs in call/service centers replacing heavy weight enterprise system management tools with application monitors. - Communicate technical issues in the field to engineering and product management for immediate resolution. - Work closely with Product Management and Marketing to continuously improve product's industry positioning. From January 2013 to March 2014 (1 year 3 months) Dallas/Fort Worth AreaTerritory Account Manager - MA, CT, NJ, PA, DC, DE @ Keynote is the global leader in Internet and mobile cloud monitoring. We provide companies with solutions for continuously improving the online experience. Our testing, monitoring and measurement products and services are used by a variety of enterprises such as online portals, e-commerce sites, B2B sites, mobile operators and mobile infrastructure providers. With Keynote, companies know precisely how their Web sites, content, and applications perform on actual browsers, networks, and mobile devices. * Mobile Device Monitoring & Testing * Web Performance Monitoring * Web Load Testing * Real User Experience Testing From October 2011 to January 2013 (1 year 4 months) Dallas/Fort Worth AreaTerritory Sales Manager @ Territory Account Manager for Florida, Alabama and Mississippi managing a five member team consisting of inside, enterprise sales managers and sales engineers selling end-to-end network security solutions with all teams finishing over 100% in 2009. From January 2008 to July 2010 (2 years 7 months) Regional Sales Manager @ Continuously successful and multiple President's Club winner selling print hardware, print services and managed print services to clients through authorized partners in the channel. From June 2000 to January 2008 (7 years 8 months) Strategic Account Manager @ Grew net revenue from inherited $700,000 to $6.7 million to Fortune 1000 companies including Dell, Dell Europe, Compaq Computers, Lockheed Martin the US Postal Service and channel, From January 1995 to June 2000 (5 years 6 months)

BS, Psychology, Business Administration @ The University of Georgia From 1986 to 1991 Marist From 1983 to 1986 Doug Zalenski is skilled in: Cloud Computing, Channel, Channel Partners, CRM, Sales Management, Selling, Mobile Devices, B2B, E-commerce, Sales, Management, Program Management, Solution Selling, SaaS, Security