Accomplished and well-rounded senior executive with experience in all facets of digital, technology, operations, product marketing, and business development in a wide-range of industries; primarily in banking, financial services, and consumer retail. Successful track record working in both small startups to large Fortune 50 organizations with a pragmatic focus on revenue growth, operational efficiencies, and overall customer experience.
• Visionary Leadership
• Financial Acumen (budgets, expenses management, ROI)
• Business Development (franchising, market expansion, joint ventures, vendor mgmt.)
• Technology Planning (roadmaps, new products and services)
• Digital Commerce (D2C, B2C, B2B)
• Emerging Technologies (web, mobile, tablet, wearables)
• Omni-Channel strategies
• Product Management (full life-cycle)
• Industry Experience (core banking systems, payments)
VP, Digital Channels - Capabilities & Platforms @ Currently responsible for digital platform management, product roadmap & delivery, and 3-year assessment and planning for digital assets (online, mobile, tablet, wearables) for North American-based operations. Supporting Retail, Auto Finance, Real Estate & Secured Lending, and Small Business. Additional responsibilities include business / technology strategy, customer experience, feature prioritization and implementation planning with resources, funding, and operational considerations. From October 2014 to Present (1 year 3 months) Greenville, South Carolina AreaSVP, Online, Digital, Product Marketing @ Reported to Chief Operating Officer (COO). Responsible for 1-3 year strategy planning and execution for all facets of eCommerce, online/digital, emerging technologies, core banking, branch technology systems, contact center, and new market expansion of this $2 billion innovative bank to meet its aggressive growth targets. Strategy plan and approach presented to the Executive Leadership and Board of Directors receiving full approval, resources, and funding. From September 2012 to October 2014 (2 years 2 months) Sr. Director, eCommerce, Mobile Applications @ Led matrixed organization of eCommerce and Marketing of which processed 70% of the company’s annual revenue through multiple online channels and back-end systems. Oversaw the systems delivery and marketing of all prioritized technology initiatives for three major lines of business (consumer direct, wholesale B2B, and retail corporate and franchised-owned stores). Launched first mobile and tablet applications for 10,000 sales reps and consumers in the US. Help overhaul front-end and back-end supply chain management system From January 2009 to September 2012 (3 years 9 months) SVP, Online / Web Program Management @ Oversaw domestic and international eCommerce and online systems development for Consumer Finance & Sub Prime Lending division of Citibank, implementing first online/web client acquisition system for 2500 branch network throughout the US, Canada, and Puerto Rico. Helped run Agile implementation for desktop customer relationship management system replacement. From October 1999 to October 2008 (9 years 1 month) Baltimore, Maryland AreaManager, Business Development and Program Management @ Technology consulting, marketing & business development, and sr. project management. Worked with major clients including Gannett/USA Today, Boston Edison, Citibank, and Holiday Inn to grow accounts and deliver business-enabling solutions, such as mobile advertising sales systems for major newspapers across the country. From July 1991 to October 1999 (8 years 4 months) Baltimore, Maryland Area
Masters Grad Cert., Information & Telecommunications Systems @ The Johns Hopkins University - Carey Business School From 1995 to 2001 Bachelor of Science, Corporate Communications, Media @ Ithaca College From 1987 to 1991 Peru Central High Doug Meagher is skilled in: Vendor Management, CRM, IT Strategy, E-commerce, Business Development, Management, Management Consulting, Business Analysis, SDLC, Process Improvement, Program Management, Strategic Planning, Project Portfolio Management, Project Management, Analytics
Websites:
http://www.douglasmeagher.com