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Diana Shen

Data Scientist - Advanced Analytics and Optimization Solutions

Data Science & Analytics & Strategy

San Francisco, California

Section title

Diana Shen's Email Addresses & Phone Numbers

Diana Shen's Work Experience

Southwest Airlines

Data Scientist - Advanced Analytics and Optimization Solutions

August 2015 to July 2019

Dallas/Fort Worth Area

Microsoft Research Asia

Program Management Intern

April 2014 to June 2014

Beijing City, China

Amazon

Data Scientist II

Diana Shen's Education

The University of Texas at Austin - Red McCombs School of Business

Master of Science (MS), Business Analytics

2014 to 2015

Tsinghua University

Master's degree, Computer Engineering

2011 to 2014

Nanjing University of Posts and Telecommunications

Bachelor's degree, Telecommunications Engineering

2007 to 2011

Diana Shen's Professional Skills Radar Chart

Based on our findings, Diana Shen is ...

Efficient
Pragmatic
Strong sense of self

What's on Diana Shen's mind?

Based on our findings, Diana Shen is ...

57% Left Brained
43% Right Brained

Diana Shen's Estimated Salary Range

About Diana Shen's Current Company

Southwest Airlines

Predictive Modeling:Building models to drive decision making for day-of flight operation by combining analytics with optimization. Created on-time performance predictive models both at system and station level using lasso/ridge regression, random forest, gradient boosting regressor.Statistical Study:Built clustering models and used optimal matching methods to quantify the value of an irregular operation recovery optimization tool. Considered the difference...

Frequently Asked Questions about Diana Shen

What company does Diana Shen work for?

Diana Shen works for Southwest Airlines


What is Diana Shen's role at Southwest Airlines?

Diana Shen is Data Scientist - Advanced Analytics and Optimization Solutions


What is Diana Shen's personal email address?

Diana Shen's personal email address is s****[email protected]


What is Diana Shen's business email address?

Diana Shen's business email addresses are not available


What is Diana Shen's Phone Number?

Diana Shen's phone (213) ***-*180


What industry does Diana Shen work in?

Diana Shen works in the Information Technology and Services industry.


Who are Diana Shen's colleagues?

Diana Shen's colleagues are Floyd Looney, Eureka Drayden, Shakena Adams, Celeste Walker, Vidya Mahankali, Tim Barabe, Wade Padgett, David Igeta, Myrna Fulton, and Rick Waugh


About Diana Shen

📖 Summary

Data Scientist - Advanced Analytics and Optimization Solutions @ Southwest Airlines Predictive Modeling:Building models to drive decision making for day-of flight operation by combining analytics with optimization. Created on-time performance predictive models both at system and station level using lasso/ridge regression, random forest, gradient boosting regressor.Statistical Study:Built clustering models and used optimal matching methods to quantify the value of an irregular operation recovery optimization tool. Considered the difference of weather conditions to deliver a reasonable and comparable evaluation. Visualization:Built BI tools for customers to gain understandings of operational performance especially under severe weather. Visualized baggage activity in stations to facilitate decision making on baggage; won fan favorite in SWA Tableau Competition.Data Engineering:Decoded and transformed text-format weather data into structured data.Prepared and preprocessed data from both internal and external sources using Python/SQL; developed a pipeline for fetching and preparing data daily and delivering prediction to users automatically. Communication & Presentation:Communicated with internal customers/developers to find the most helpful business problem to solve.Communicated with the domain expertise to determine the critical operational metrics for evaluating optimization tool’s performance.Presented to the leadership of the value/benefits of applying advanced analytics in the business. Presented to stakeholders on the progress of advanced analytics projects. From August 2015 to July 2019 (4 years) Dallas/Fort Worth AreaProgram Management Intern @ Microsoft Research Asia • Managed nearly a million images for establishing a Face Detection Database, and parsed new data from websites.• Designed data importing process for the database, decided required tools for accelerating the process, and planned checkpoints.• Coordinated between researchers and developers for daily work, and resolved inconsistences. • Integrated the complex database setup process into a simple PowerShell program. From April 2014 to June 2014 (3 months) Beijing City, ChinaData Scientist II @ Amazon Analytics Manager @ StubHub • Design and create e-Comm KPIs, provide leaderships with actionable insights and recommendations• Create KPI dashboards that are used daily by general managers and related stakeholders to track ticket sales performance• Develop deep-dive analysis and machine learning models to drive strategic decisions on business operations• Design and execute experiments on quantifying the impact of business operations on sales From July 2019 to August 2020 (1 year 2 months) Course Instructor @ [email protected] Teaching lectures on applications of business analytics in airlines industry. Lectures cover real world examples on data preprocessing, predictive modeling, data visualization and communication with the business. From March 2019 to June 2019 (4 months)


Diana Shen’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Diana Shen's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 5 month(s)

Diana Shen's Willingness to Change Jobs

Unlikely

Likely

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Diana Shen's Social Media Links

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