Process engineer with experience in supply chain/ customer management/ finance positions. Record of success in developing trainings, strategies, and solutions that improved the working relationship between interacting teams. Recognized for ability to build relationships with key personnel and respect the specified deadlines. Analytical thinking and ability of making important decisions when under pressure. Experienced in reporting. Bilingual
Process engineer with experience in supply chain/ customer management/ finance positions. Record of success in developing trainings, strategies, and solutions that improved the working relationship between interacting teams. Recognized for ability to build relationships with key personnel and respect the specified deadlines. Analytical thinking and ability of making important decisions when under pressure. Experienced in reporting. Bilingual English and Spanish.
Excellent negotiation skills and the ability to swiftly identify the roots of any problem and to develop an effective solution. Proven ability to manage and complete both projects and day-to-day operations to the highest standard, with a meticulous attention to details and within agreed deadlines.
Process Engineer Supply Chain @ From November 2015 to Present (2 months) Prague, The Capital, Czech RepublicProcess Engineer @ Making sure key SCOM processes are executed efficiently with high quality standards
•Seamless introduction of new processes with clear roles & responsibilities and process documentation
•Leading and participating in BPM and supports POR initiatives
•Leading the team successfully thru exit management
•Driving operational excellence by maintaining the team's skill level at high level
•Timely responds to system issues, requests/inputs from team and interfacing departments
•Monitors acknowledgment/delivery process and applying corrective action as needed
•Contributing to POR projects
•BPM (key processes) From May 2014 to November 2015 (1 year 7 months) Prague, The Capital, Czech RepublicBusiness Analyst Manager-Supply Planner @ Deal Management
Coordinate reservation process when needed. Assess Supply chain constraints and define/lead mitigation plan. Deal monitoring up to closure.
EOL management: Lead the EOL within Supply Chain and coordinate with DP, WW SC and Engineering. Trigger and Lead EOL Kick-off meeting. Define EOL Supply strategy and get alignment with WW teams. Proactively assess and mitigate E&O Risk and ensure regular monitoring and communication. Post-Mortem.
NPI and product/technology/feature transition
Be the operation representative and owner : Communicate appropriately within operation (commodity planner, execution ..), coordinate/monitor action plan and escalate when needed. Define/Influence NPI purchasing strategy and forecast (buffer, Air Freight, demand profile ..). Anticipate, influence and monitor any NPI WW Allocation. Coordinate NPI/Refresh/transition Supply readiness for Pilot and Ramp-up: Identify risks and drive mitigation plans, clearly and regularly communicate status
Optimize Fxc RU attainment. Coordinate necessary action plan with country ACM/Demand planning/Execution and CFMs. Drive and approve necessary rebalancing (supply or orders). Follow up and publish monthly performance. Get detailed knowledge of market/factory/supply chain specificity
Manage Supply blocking codes and run rate reservation so that direct business, Top retail and L3 are protected - up to allocation resolution. Be proactive in placing blocking code. Define allocation guidelines. Ensure order release is done on time in order to maximize shipments but ensuring priorities. Approve CP buyer Expedites recommendation >10k$ and request/approve site rebalancing. Influence WW Allocation in case of WW Shortage
Shipment plan predictability and attainment
Calendar shipment plan objective alignment and communication From July 2012 to May 2014 (1 year 11 months) Prague, The Capital, Czech RepublicIPG CEE Regional Sales Support Lead @ Responsible for Printing Distribution accounts in Czech Republic, Slovakia, Iberia, Turkey and Germany (Adimpo,
•CEE regional lead and Regional Sales Manager Support Printing distribution business
•Subject matter expert on Distribution compensation program and contracts management
•Excellent transition from one compensation program to a new calculation method inside the Channel Support
team as Subject Matter Expert (trainings, workshops)
•Successfully developed the SME roles for the Compensation Program
•Developed the Regional Sales Manager support role on CEE region taking over new tasks decided together with
the RSM (reporting, back-up, develop relationship with Product Management, workshop owner at partner events,
business and market analysis especially for RSM/special reviews) From October 2009 to July 2012 (2 years 10 months) Bucharest, RomaniaSenior Collections Specialist @ Responsible for EMEA (Europe, Middle East & Africa) Printing Supplies collection process (order-to cash flow)
•Managed distributor accounts, supported the credit analyst in decision making on credit line level
•Qend, FYend support for the Sales Operations team From June 2008 to November 2009 (1 year 6 months) Bucharest, RomaniaOperations specialist Supplies @ • Provided daily operational support related to orders, deliveries and claims via telephone and e-mail to a set of channel distribution partners
• Provided continuous visibility of the order backlog to country Order Management and Sales Team
• Coordinated and monitored orders and claims using defined tools and reports
• Contact point for month end and fiscal year end coordination
• Partner identification project launched and defined. The project was needed due to no existing Smart Portal/Profiling team to support on this specific topic
• Introduced to the Operations Specialists the type of support offered by the Channel Sales Support team; specific presentations were developed together with members of the CSS. From June 2007 to May 2008 (1 year) Bucharest, RomaniaCanon Spain//Uk Support Technician @ • Ensure 1st level support service to resolve problems encountered by External customers;
• Giving required support, efficiently and effectively and in accordance with priority, impact and SLA’s.
• Trainings coordinator
• Single point of contact role for the entire Canon project
• Knowledge base development for Canon project From June 2006 to June 2007 (1 year 1 month) Bucharest, Romania