A strategic leader in business & digital transformation, with 25 years experience in the Information Technology & Telecommunications industry, developing strategy & implementing business initiatives.
• Strong business acumen gained through working with a variety of senior executives
• Demonstrated ability to align Information Technology activities to meet business objectives
• Extensive strategy & planning, analytical & problem solving skills, able to ‘think outside the box’
• Excellent leadership, evangelism, communication & interpersonal skills
• Able to innovate and deliver successful outcomes
• Exceptional facilitation and presentation skills
• Knack for simplifying complex and technical information for intended and diverse audience groups
• Expertise in motivating global teams across organizations to achieve common goals
• Ability to quickly build relationships with internal and external stakeholders
• Experience managing multimillion dollar projects & business budgets
Specialties:
• Digital Transformation
• Cloud Computing
• Big Data & Analytics
• Internet of Things
• DevOps Integration
• Automation & Orchestration
• Virtualization
• App Containerisation
• Micro Services
• Distributed & High Performance Computing
• Distributed Storage / Cloud Storage
• Infrastructure & Architecture
• Data Centres / Telecoms / Networks
• Security & Regulatory Compliance
OEM’s of note:
• HP
• IBM
• Sun
• Oracle
• Pyramid
• Fujitsu
Organisations of note:
• News Corp.
• Woolworths
• Ergon Energy
• Telstra
• QANTAS
• Dimension Data / NTT
• Westpac Bank
• Commonwealth Bank
• Downer EDi
• OneSteel
• CSC
• Westfield
• AMP
• MLC
Federal & State Gov agencies of note:
• Department of Defence
• Department of Finance
• Australian Taxation Office
• Department of Immigration
• Australian Electoral Commission
• National Disability Insurance Agency
• Australian Federal Police
• NSW Roads & Traffic Authority
• NSW Office of State Revenue
• NSW State Transit Authority
• NSW Police
• CSIRO
Head of I.T. @ • Management & Delivery of Business Information Systems & Technology
• Management of Voice, Data, Video & Unified Communications / Telecoms
• Management & Delivery of Startup programme stream requirements
• Startup & Business establishment / Transition to BAU operational state
• Programme Delivery / Waterfall & Agile methodologies
• Wealth Management / Banking & Financial systems / platforms
• Vendor / Partner / Supplier relationship establishment & management
• Infrastructure & Architecture / Data Centers / Telecoms / Networks
• In-house & 3rd party Infrastructure & Accommodation / Hosting / Outsourcing
• Business, Systems & Telecommunications Security & Regulatory
• Risk / Regulatory / Standards Compliance Implementation & Management
• Systems, Application & Services Audit / Discovery
• Cloud Computing ( IaaS / PaaS / SaaS / DBaaS )
• Big Data & Analytics / Machine Intelligence / Deep Learning
• DevOps Integration / Automation & Orchestration
• Virtualisation / Containerisation ( Infrastructure & Services )
• Distributed & High Performance Computing
• Distributed Storage / Cloud & Webscale Storage
• Digital Transformation / Digital Disruption
• Innovation / Thought Leadership / Mentoring From September 2015 to Present (3 months) Consultant - Cloud, Big Data & Analytics @ • Cloud Computing
• Big Data & Analytics
• Industrial Internet & Internet of Things
• DevOps Integration / Automation & Orchestration
• Virtualization ( Infrastructure & Services )
• Micro Services & App Containerization
• Distributed & High Performance Computing
• Distributed Storage / Cloud & Webscale Storage
• Infrastructure & Architecture
• Data Centers / Telecoms / Networks
• IT Accommodation / Hosting / Outsourcing
• Security & Regulatory Compliance
• Systems, Application & Services Audit / Discovery
• Digital Transformation / Digital Disruption
• Smart Cities / Smart Communities
• Hackathons & Innovation Events From November 2014 to October 2015 (1 year) Sydney Area, AustraliaCloud Computing & I.T. Infrastructure Strategy and Architecture @ • Information Technology Strategy & Architecture
• Cloud Computing Services & Infrastructure
• Cloud & Virtual Computing & Data Centre Strategy
• Business Systems Hosting Strategy / Business Systems Architecture
• Platforms, Systems, Security & IT Ecosystems
• Technical Project Management, Advisory & Delivery From May 2014 to October 2014 (6 months) Canberra Area, AustraliaCloud Computing Analyst @ • Global Cloud Readiness Assessment
• Cloud Computing, Data Centres & IT Accommodation
• Infrastructure & Architecture
• Storage & Data Platforms, Systems & Performance Analytics
• Strategy, Planning & Business Transformation
• Drive vision and evangelise the mission and methodology throughout the business From January 2014 to April 2014 (4 months) Sydney Area, AustraliaCloud Computing & Big Data Consultant @ • Cloud Computing Strategy, Architecture & Design ( Private / Hybrid / Community / Public )
• Big Data Analytics / High Performance Computing ( Grid & HPC )
• PetaScale Storage / High Throughput Storage
• Growth Hacker / Business Development ( Big Data & Cloud Computing Evangelist )
• Business Systems / IT Infrastructure Transformation
• Lean Start-up Methodologies & Agile Project Delivery From April 2013 to December 2013 (9 months) Sydney Area, AustraliaTechnology Manager ( ROAMES ) @ • Perform a combination of roles including CIO/CTO, COO, CISO, Vendor manager.
• Review & re-mediate programme / project delivery strategies, transition to software development through AGILE methodologies, traditional technical & commercial project delivery through PMBOK methodologies, standardised approach
• Rebuild of entire software, supporting infrastructure, architecture ecosystems and “stacks” to ensure existing resources were capable of a full ground up build. Address all gaps found, including as-built documentation, and supporting systems & tools
• Restructure existing teams and realign roles with skills to leverage capabilities of existing team
• Establish management team and implement operational planning workshops
• Hands on involvement & ownership of the transition of ROAMES from a traditional “enterprise” Desktop Software + Windows Server + VM Ware & Microsoft SQL Server database environment to a private Cloud and Grid Computing / High Performance Computing (HPC) operating model, including the integration and use of 3rd party “outsourced” IaaS, PaaS, & SaaS
• Realign all 3rd party partner and vendor relationships, re-establish contracts and service agreements, NDA’s, and renegotiate rates and SLA’s to better align with ROAMES’ requirements.
• Transition from state government model of capital expenditure purchasing model to enterprise model of operational expenditure From May 2012 to April 2013 (1 year) Brisbane Area, AustraliaBusiness Development Manager @ • Detailed “ground up” audit of existing in-house virtualisation infrastructure
• Review of Zetta’s use of technology and systems, with the aim of completing a full in-house technology consolidation to see each of the Zetta group of companies become customers of ZettaGrid and realize IT cost savings and benefits
• Expand the ZettaGrid infrastructure out of Western Australia, to a national grid of clusters
• Establish local “on the ground” expert teams in both Perth and Sydney, to support both the ZettaGrid infrastructure, as well as ongoing customer facing support requirements
• Develop & manage a multi-tier partner programme across many vertical markets
• Integrate cloud offerings from Amazon, Microsoft, Rack space, BitNami Bit Cloud and Spot Cloud into consumer and corporate / enterprise and government solution offerings.
• Major upgrade of the ZettaGrid back end to expand the auto-provisioning capabilities and customer self-service features, and the automation of processes which were previously manual
• Complete audit of existing customer base and accounts to “flush out” all dead accounts, “trials” which had expired, and follow up all and any unpaid accounts to see ZettaGrid only running live and paying customers both in-house or 3rd party external customers From October 2010 to April 2012 (1 year 7 months) Project Executive @ • Delivery of IT & Banking / PCI Security, Legacy Telephony & IP Telephony project streams
• Development of final requirements, scope, and resource requirements to ensure delivery on all project streams within extremely tight timeframes
• Manage relationship with each of the respective sections of the Woolworths group and all key business owners / stake holders
• Manage both in-house Dimension Data resources as well as the customers resources to ensure on time on schedule on budget delivery
• Implement from ground up a new “Managed Security Infrastructure Service (MSIS)” product in its largest implementation at that time, including a lab build to test in proof of concept each key element of the MSIS solution prior to it being put into production
• Manage 3rd party suppliers and resources contracted to build and implement / integrate key elements of the Security and Telephony project streams ( i.e. EMC, RSA, CISCO and dozens of others )
• Complete project streams and full hand over to business units or customer and ensure 100% compliance with all contracted deliverables and services sold. From March 2010 to September 2010 (7 months) Project Executive & Business Development Manager @ • Design & Develop web based self-service “portal” & integrated “buy / sell” engine
• Prepare initial “beta” release business model, business plan, and sales & marketing strategy
• Investigate initial “go to market” opportunities including partners and early adopters
• Prepare and develop “go live” planning with “big splash” ( aka full saturation ) through online and offline media, social media, social networking and viral marketing / crowd sourcing
• Leverage Cloud offerings to take advantage of low cost rapid implementation and highly scalable global technology platforms From October 2009 to February 2010 (5 months) Project Manager @ • Takeover of “in flight” projects for Call centre and Data centre consolidation projects
• Affect required project reviews, remediation and bring all projects within current programme of work back under control and deliver to terms of contract within agreed budget
• Hand programme of work back to existing project team and service delivery teams once back under control From September 2009 to November 2009 (3 months) Project Manager @ • Affect full end to end project reviews and remediation / Review staffing & resourcing / skills
• Complete the transition of Infigen Energy out of Babcock & Brown to stand alone business
• Liaise with the business to bring current projects back under control
• Discover opportunities to extend the relationship with the client From July 2009 to August 2009 (2 months) Project Director @ • Develop & implement an IT Project Management Office (PMO)
• Review the state of project management systems, tools, skills, training, certifications, capabilities and delivery across the DownerEDi group (Rail, Mining, Engineering, Works and Consulting)
• Provide support & mentoring to existing projects and staff
• Develop, Review & Audit, Rescue, Restructure & Manage key projects as required From November 2008 to June 2009 (8 months) IT Consultant / Security Specialist @ • Lead role as Project Manager and Senior IT Consultant in the outsourcing of DownerEDi Rail data centre facilities, relocation & transition
• Develop an outsourced solution and strategy for DownerEDi Rail’s I.T. requirements
• Transition of data centre requirements to a hosted solution
• Relocation of existing business infrastructure, services, solutions, and supporting systems, servers, storage (direct attached and SAN’s)
• Design, Test, Build and Implementation of new wholly outsourced data centre facility within the Global Switch facility at Ultimo
• Ensure zero downtime migrations & transitions of mission critical systems including real time Train Management & Maintenance systems, Train Data logging systems, and real time Train “security” systems
• Review and analysis of WAN, LAN and Switched Fabric (LAN and SAN) designs From July 2008 to October 2008 (4 months) Business Analyst @ • Perform a rapid review of the AAS business systems and supporting IBM AS/400 hardware and software platform.
• Liaise with the AAS management team and key Business and IT stakeholders and supporting staff, to understand why the enhancement proposal arose.
• Review options to the proposed solution and report on the pros and cons of each of the potential options in context to the requested IT upgrades.
• Review an outsourced solution proposal and quote from KAZ Systems as an interim option.
• Propose a high level road map for moving forward and present findings and recommendations to the senior managers of Link Systems. From May 2008 to June 2008 (2 months) Project Director @ • Develop strategy and solution to form the basis of the tender bid proposal
• Developed new complex hosting solution platform options tailored to suit Linfox’s needs
• Integrated the new solutions into Getronics standard business operations
• Strengthen the partnership between Getronics and Cradle Technologies with whom Getronics outsource their managed hosting solutions From February 2008 to April 2008 (3 months) Business Analyst @ • Develop, design, & implement business solution offers for outsourcing market space, with a view to put Cradle’s managed services.
• Research and reassess the domestic Managed Storage, Managed Security, Managed Hosting, Application Hosting, HPC & Utility Computing market opportunity. Develop business and technology strategy to see Cradle enter these markets in the second calendar quarter of 2008
• Completion of market assessment and segmentation, design, solution and implementation of a new suite of outsourced hosted manage service products and services platforms From November 2007 to January 2008 (3 months) Business Consultant & Advisory Project Manager @ • Senior IT Security, Business Consultant & Advisory Project Manager on Westpac account/ IBM’s Application Hosting environment, IBM’s Unified Managed Infrastructure [UMI]), and IBM’s Secure Managed Security & Managed Hosting platform.
• Project establishment and management across Westpac’s entire outsourced Hosting service contract
• Project reporting and financials remediation of service delivery to ensure SLA penalties were not incurred.
• Program level support to the business and IBM’s supporting team, across whole of Westpac UMI program.
• Manage technical, design, support and Business As Usual (BAU) resources engaged with UMI
• Participated in establishing UMI Program Office and Program Control Group. From July 2007 to October 2007 (4 months) CIO / Senior Security Architect @ • Senior consultant providing project governance, project management and technical / security “lead” across major customer accounts. In particular I.T. Security & Business Transformation Consultant
• Senior IT Security Consultant to provide lead “hands on” security consulting, project and account governance, to support service / solution delivery to high profile customer projects
• Senior Business Consultant to provide lead business consulting support to high profile customer projects to be handed to Business As Usual (BAU) operations groups for ongoing maintenance.
• Senior IT Security consultant “technical”, “standards”, and “compliance” lead roles on high profile projects including banking, finance industry, construction, and Department of Defence customer projects, as well as in-house projects and company wide “ICT” technology update / refresh project From March 2007 to June 2007 (4 months) Business Analyst @ • Design and implement documentation solution for Managed Services (Capacity, Security, Systems & Networks)
• Support management and staff through transition from paper based documentation and knowledge capture and sharing, to the new online wiki based solution
• Support services, capacity and security teams through the configuration and data capture process (from firewalls, routers, switches, through to file, storage, app, database and print servers, printers, PABX’s etc) From November 2006 to December 2006 (2 months) Security Consultant @ • Design and implement secure Network, Firewall, Security, VPN, Server, and Data Management solution for Australian office for one of the world’s largest shipping companies, with performance capacity capable of growth and infrastructure requirements for at least five years
• Implement secure VPN connectivity to Maltacourt’s international offices including the UK, the USA and Canada
• Project management of entire project, from inception through to implementation, and continue to provide ongoing governance and advice beyond initial engagement From July 2006 to October 2006 (4 months) IT Consultant / Business Analyst @ • Build a new Security and Storage distribution business
• Secure suppliers of security and storage appliances and products worldwide and sign supply agreements with the selected suppliers, and establish relationships including support, services, and finance
• Establish reseller network, with VAR’s, ISV’s, traditional box movers and solution providers
• Create solution using hardware platforms from suppliers, for security and data management / capacity planning & compliance, price to market expectations, and establish sub-distributors to sell them throughout Australia, and New Zealand
• Run national road show to educate partners and resellers, and sign initial sales volume and Not For Resale units From January 2005 to June 2006 (1 year 6 months) Security Consultant @ • Design, develop and implement a Security Dashboard for the bank’s IT Security Group
• Map information sources and identify gaps, perform requirements gathering, prepare initial requirements documents, technical specifications, and business requirements, and select an initial pilot group from Premium Banking Services
• Interview all relevant staff to capture their requirements, expectations, and desires and prepare a “needs matrix” and map expectations for successful operation of the IT Security Dashboard project, and review mapped information
• Incorporate business risk impact of IT security systems including technical operational and environment From June 2005 to December 2005 (7 months) Business & Security Consultant @ • Completed a very successful security review and audit, including cyber and physical “hacking” and social engineering to demonstrate significant issues with the business security and risks to the business and their staff
• Implemented processes and procedures throughout the business, from the front door through to the CEO, to ensure that appropriate controls are now in place to ensure security and risk were permanently on the company agenda and part of the ongoing culture such that the staff were both educated to understand and realize risk when they saw it and were able to address security risks, and had access to tools or resources to support them should issues arise
• Project management of entire engagement from initial engagement, through commercials, financials, delivery and final sign off and acceptance by customer and customer’s business unit managers 100% on time on budget From March 2005 to May 2005 (3 months) Business & Security Consultant @ • Resolve mission critical infrastructure, data management, and security issues delaying the rollout of a new EFTpos management solution for Westpac, Keycorp and Fox Technology
• Redesign the entire security model and architecture for the EFTpos environment & Support the management team in taking the new solution world wide
• Design and implement a secure managed N+2 hosted architecture solution to transition the “in house” hosted solution to a “hosted” solution within Telstra data centre
• Develop and implement a Disaster Recovery site, and associated business processes and procedures to support high availability to adhere to strict SLA’s
• Redesign and rebuild the companies IT environment including firewalls, routers, switches, the LAN, storage and data management solutions, backup strategy, roll out a PKI solution including secure email and digital signing, and transition the business from a paper based contracts solution to an electronic document solution From August 2004 to March 2005 (8 months) Sydney Area, AustraliaSecurity & IT Consultant @ • Refresh of Cradle Technologies secure managed “dedicated hosting” architecture, security and firewall systems
• Project management of entire project from first briefing session through to final sign off
• Build of new data centre and infrastructure to accommodate growth, using new architecture
• Snapshot of current market researching competitors, price and service offerings to ensure Cradle’s offerings and pricing was on par with market expectations
• Development of new business partners, value add resellers, and integrators to bundle Cradle’s solutions From January 2004 to July 2004 (7 months) Infrastructure Consultant & Lead Project Manager @ • Consolidate 176 remote sites IT infrastructures to bring key IT assets and resources into the primary production data centre being established within the Telstra site at 76 Pitt Street, while providing disaster recovery capabilities in the in house Newcastle site
• Consolidate the OneSteel national WAN using Telstra’s Private Internet Protocol Service (TPIPS) using Frame Relay PVC’s to replace dedicated “links” or “on-demand” routes (i.e. for nightly backups)
• To facilitate the transition with minimal down time, with zero loss of service to the business, mitigate risk and ensure data integrity once the relocation has been completed
• Provide project governance, management and supporting project administration across in house Telstra engagements as well as individual customer engagement activities From August 2003 to December 2003 (5 months)
Dez Blanchfield is skilled in: Cloud Computing, IT Strategy, ITIL, Business Analysis, Project Management, SaaS, Virtualization, Security, Enterprise Architecture, Integration, Program Management, Linux, Data Center, Solution Architecture, Disaster Recovery
Websites:
http://www.gara.guru,
http://dez.blanchfield.com.au