I have always enjoyed working with people. My career path has always been customer/client focused. Providing a great service and product is very important to me, whether the service comes directly from me or through the teams that I lead I will always give and demand the best. I am a consistently hard working, thoughtful and bright employee. Although slightly introverted I love being a part of the team and it is very important to me that ALL my colleagues, not just me or just my team, succeed at our jobs and exceed expectations. I love to share best practices and mentor where I can. I believe a great culture in the workplace is something that should always be a priority and something that can make a good job a great one. I love to make people laugh. I am quick to learn and implement new processes and technologies and always step up to the challenge. I am a family man at heart. I love and adore my wife; she inspires me every day to be a better man. My kids are a great source of joy and I strive to be an example to them in all avenues of life and they teach me as much as I try to teach them on a daily basis. I really enjoy being a part of nature. Taking hikes, camping, swimming in a lake, skiing down a mountain or just driving through a beautiful landscape are a few of my favorite things to do.

Regional Account Executive @ Effectively manage existing relationships with clients that rely on DecisionHealth's industry leading newsletter content and Coding tools, both print and electronic. Prospect to find new clients and expand our reach in the market to help improve healthcare and create a more accurate and efficient revenue cycle by providing essential tools and reference content to providers and payers. From April 2015 to Present (9 months) Colorado Springs, Colorado AreaAccount Executive @ Sell medical coding books and software solutions to current OptumInsight Clients and offer valuable products to healthcare professionals to help ensure an efficient revenue cycle and maximize their profitability. Manage a book of business with hundreds of accounts containing thousands of contacts. Accurately forecasting future business based on discovered opportunities. I continually meet and exceed our performance metrics as well as monthly, quarterly and annual quota objectives and dependability expectations. Maintain relationships with key clients, from purchasing agents and office managers up to CXO level contacts. From August 2009 to April 2015 (5 years 9 months) United StatesRegional Director / Provider Services @ Optum | Payment Integrity Manage relationships with Providers and contract our Payment Integrity services with them. Typically working with CFO, VP of Revenue Cycle and Director of Patient Financial Services at the Hospitals and Health Systems within my region. We proactively drive payment integrity, and improve provider relationships and member experience. Our solutions transform end-to-end claims processing performance by simplifying the payment system, improving accuracy and reducing costs. With this holistic approach, we can help: -Identify and recover inappropriate claim payments and overpayments -Simplify and reduce the administrative cost of the payment cycle -Avoid and prevent inappropriate claim payments and overpayments -Drive out unnecessary and inappropriate medical costs -Outsource payment cycle services, enabling plans to focus on core competencies From February 2014 to July 2014 (6 months) Colorado Springs, Colorado AreaInside Sales Manager / Outsource Management / Software Sales Executive @ Outsource/Vendor Management Assist managing our Outsource Vendors that call on our accounts. Our space carries a quota of over seventeen million dollars annually. Create 20-40 different call campaigns each month for the vendors to call and renew business, upsell and cross sell new products and prospect to find new business from our Coding Solutions library of products. I work directly with our call vendor’s Sales Operations team collaborating ideas and evaluating the effectiveness of our scripting and product pitches and suggest coaching opportunities for their sales reps. Go on site to the call centers multiple times a year to present Sales and Product Trainings. Help ensure the Software Specialist team is also performing efficiently and effectively to maximize growth and help propel our industry through the transition from print products to electronic. From January 2013 to February 2014 (1 year 2 months) Greater Salt Lake City AreaInside Sales Manager @ Manage a team of 8 – 12 reps that sell our medical coding and referential materials, including software. Meet revenue targets based on rolled up quota of sales team. Perform account planning and positioning for National Accounts under my specific territory. Responsible for meeting and exceeding monthly sales objectives while delivering a great customer service experience. Train, coach, mentor, motivate and conduct formal performance reviews for my team of sales executives in National Accounts. Facilitate the consistent performance of the appropriate benchmark, selling behaviors and team selling creating a positive, high quality work environment which is critical for success. To ensure honesty and integrity is present in all business transactions. Building effective call list strategies and prioritizing prospecting efforts to uncover new opportunities within our existing client base. From April 2008 to August 2009 (1 year 5 months) Greater Salt Lake City AreaInside Sales Account Manager @ •Call doctors' offices, hospitals and billing companies to offer valuable medical reimbursement products that will assist them in maintaining a seamless, aggravation-free reimbursement process •Make follow-up calls and build/maintain positive customer relationships •Developing strong customer relationships with existing customers, along with creating new business opportunities with existing and new clients that will bringing additional revenue to our Coding Solutions group within OptumInsight (formerly Ingenix). From October 2007 to April 2008 (7 months) Greater Salt Lake City AreaTeam Supervisor @ Effectively coach a team of 30 to 40 reservations agents to ensure we provide industry leading customer service from our Crewmembers, support my team in meeting and exceeding our performance expectations as well as adhering to our guidelines. I research training opportunities and possible performance guideline violations to determine if coaching is necessary or progress guidance reports should be issued in accordance with Company guidelines. Display strong ability to multi task by taking on extra projects and create new ways to become more efficient. Example: I challenged the existing annual review process, put together a team of 3 other supervisors and created a new and more effective annual review that was implemented in several departments of the Salt Lake Support Center. From July 2005 to September 2007 (2 years 3 months) Service Professional - Assistant Manager @ • Red Lobster Culinary Professional and Service Professional (Assistant Manager) Fill in for manager when unavailable, assure proper food handling procedures in accordance with HACCP, pre-meal crew meetings, crew and guest relations, food count/inventory, food/small-ware purchasing, setting par for next day. • Certified Trainer (Server) - Train new hire servers on proper presentation and selling of items. Train to time their tables to avoid becoming overwhelmed, train to multi-task efficiently • Server - Serve guests, suggestively up sell items such as alcoholic beverages and appetizers. Maintain clean areas by multi-tasking in kitchen and alleys. • Greeter - Greet/Seat guests, coordinate lobby during peak hours on standing wait, cleaning of lobby and restrooms. From June 1999 to March 2005 (5 years 10 months) Greater Salt Lake City Area

Highland High School From 1994 to 1998 David Cromar is skilled in: Sales, Sales Management, Software Solution Sales, Work Ethic, Multi Tasking, Microsoft Office, WebEx, Outsourcing, Training, Sales Rep Training, Forecasting, Maintaining Strong Client Relationships, Team Building, Building Relationships, Following Up