Image of Darsei Canhasi

Darsei Canhasi

Brandeis IBS Consulting Project: Reversing Customer Churn

MBA Candidate at Brandeis University

Greater Boston Area

Section title

Darsei Canhasi's Email Addresses & Phone Numbers

Darsei Canhasi's Work Experience

Designs For Health

Brandeis IBS Consulting Project: Reversing Customer Churn

September 2015 to Present

Greater Boston Area

Imprivata

Customer Experience MBA Intern

June 2015 to August 2015

Meridian Valuations

Industry Analyst (project-based, ~ 20 hours per month)

January 2014 to May 2015

Darsei Canhasi's Education

Brandeis University

Master of Business Administration (M.B.A.) Specialization in Business Analytics

2014 to 2016

Rochester Institute of Technology

Bachelor's Degree Majors: Business Administration and Economics & Statistics; Minor: Public Policy 3.8/4

2008 to 2012

Darsei Canhasi's Professional Skills Radar Chart

Based on our findings, Darsei Canhasi is ...

Calm under pressure
Innovative
Cause-and-effect oriented

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Based on our findings, Darsei Canhasi is ...

56% Left Brained
44% Right Brained

Darsei Canhasi's Estimated Salary Range

About Darsei Canhasi's Current Company

Designs For Health

- Building a statistical model to measure the customer churn - Analyzing 12 years of company data in order to build theories on issues that are causing customer churn - Designing a survey to understand churn-related information from customers and sales reps

Frequently Asked Questions about Darsei Canhasi

What company does Darsei Canhasi work for?

Darsei Canhasi works for Designs For Health


What is Darsei Canhasi's role at Designs For Health?

Darsei Canhasi is Brandeis IBS Consulting Project: Reversing Customer Churn


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What industry does Darsei Canhasi work in?

Darsei Canhasi works in the Market Research industry.


About Darsei Canhasi

📖 Summary

Brandeis IBS Consulting Project: Reversing Customer Churn @ - Building a statistical model to measure the customer churn - Analyzing 12 years of company data in order to build theories on issues that are causing customer churn - Designing a survey to understand churn-related information from customers and sales reps From September 2015 to Present (4 months) Greater Boston AreaCustomer Experience MBA Intern @ Supporting the SVP of Customer Experience and the VP of Support with data analytics to help drive operational efficiency across the group: - Reviewing and analyzing the bi-annual survey results – looking for trending across customer segments and unique customers - Reviewing and analyzing the support case data to uncover: Product support gaps, customer education opportunities, case volume / case handler, and other critical metrics - Reviewing and analyzing overall team utilization, expense and project profitability and customer satisfaction - Reviewing product utilization information coming in from customers and the trend of information across customers From June 2015 to August 2015 (3 months) Industry Analyst (project-based, ~ 20 hours per month) @ - Generate industry and economy research reports regarding various NAICS industries in United States - Measure the potential for growth of particular industries in various towns and cities by conducting extensive qualitative and quantitative research of secondary data From January 2014 to May 2015 (1 year 5 months) Business Consultant | Data Analyst | Researcher @ - Completed 54 projects for 35 different clients and received 49 reviews with an average of 4.97 out of 5 - Managed to achieve a rehire rate of 40 percent from clients who were satisfied from the first project From December 2013 to August 2014 (9 months) Managing Partner (part time) @ - Co-founded the company and involved in building the foundations; identified, interviewed, and hired project-based developers and designers - Drafted sales strategies and conducted project proposals for potential customers From October 2012 to December 2013 (1 year 3 months) Research Assistant (full time) @ - Conducted research on various topics, specializing in economic issues; co-authored four publications (available upon request) - Offered research based expertise to the Committee of Economic Development, Infrastructure, Trade, and Industry at the Parliament of Kosovo From April 2012 to October 2013 (1 year 7 months) Project Coordinator (part time) @ - Dealt with primary data collection in various projects - Worked as Project Manager in two projects, one of them being a consultancy project for a local manufacturing company - Performed other administrative duties, such as event organizing From January 2011 to February 2012 (1 year 2 months) Master of Business Administration (M.B.A.), Specialization in Business Analytics @ Brandeis University From 2014 to 2016 Bachelor's Degree, Majors: Business Administration and Economics & Statistics; Minor: Public Policy, 3.8/4 @ Rochester Institute of Technology From 2008 to 2012 Darsei Canhasi is skilled in: Research, Management, Team Leadership, Social Networking, Leadership, Strategic Planning, Microsoft Office, Public Speaking, Team Building, Budgets, PowerPoint, English, Microsoft Excel, Microsoft Word, Customer Service


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In a nutshell

Darsei Canhasi's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

0 year(s), 11 month(s)

Darsei Canhasi's Willingness to Change Jobs

Unlikely

Likely

Open to opportunity?

There's 93% chance that Darsei Canhasi is seeking for new opportunities

Darsei Canhasi's Achievements

KAEF Graduate Fellowship

Issued by Kosovo American Education Fund · January 2014

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