Growing expertise as a luxury hotel management company Always on the search for the very best talent Constantly looking for new ways to engage our Colleagues, delight our Guests and be the very best

General Manager @ Making Shangri-la Hotels & Resorts the number one hotel management company on the planet. The best place to stay, work and invest. From September 2015 to Present (4 months) Hong KongDirector of Operations @ Leading a portfolio of 44 hotels covering the Provincial UK representing the Crowne Plaza and Holiday Inn Brands. Key activities are Talent Development, OD (System & Process) , Developing a guest focused culture, and commercial out performance through market leading rooms and food & beverage strategies. From September 2013 to September 2015 (2 years 1 month) Area General Manager @ Leading a Portfolio of 22 hotels, part of the LRG portfolio geographically located between Birmingham and Scotland known as North & Central. Key focus is Leadership and Organisation Development. From September 2010 to August 2013 (3 years) Regional Director Human Resources Australasia @ Led a fantastic group of individuals to develop a people plan that engaged our Colleagues, delivered commercial out performance and ultimately led to recognition by Hewitt as Employer of the Year. From May 2008 to September 2010 (2 years 5 months) General Manager @ Rebrand of the Carlton Hotel to the duel branded Sebel and Citigate Albert Park. Completed a $14 million pound refurbishment and supported the financing through stakeholders buying into a wholesale fund. Key activites, Leadership, Project Management and Building a winning team. From January 2007 to December 2007 (1 year) Group Human Resources Manager @ A menber of the Executive Committee of Mirvac Hotels & Resorts that managed 43 hotels in Australia and New Zealand using the following Brands Quay West, Sebel, and Citigate From September 2000 to December 2006 (6 years 4 months) Sydney, AustraliaSeaman Officer @ . From January 1989 to April 1999 (10 years 4 months)

Bachelor of Business, Industrial Relations / Accounting @ Charles Sturt University From 1992 to 1997 Bachelor of Business, Accounting/Industrial Relations @ Charles Sturt University From 1992 to 1996 Craig Hooley is skilled in: Hospitality Industry, Food & Beverage, Hotel Management, Hotels, Revenue Analysis, Hospitality, Pre-opening, Hospitality Management, Human Resources, Organizational Development, Rooms Division, Leadership, Yield Management, Resorts, Management, Property Management Systems