Software Developer in training @ • Immersive software development program with an acceptance rate of From 2015 to 2015 (less than a year) San FranciscoPolicy Examination Analyst @ • Audited an average of 200 policy errors per day to ensure data quality and identify discrepancies between policies and system data. • Reviewed an average of 30 customer submissions and phone responses daily to update system records as appropriate or determine any further course of action. • Calculated risks’ total pure premiums to determine eligibility for experience rating as defined by the California Experience Rating Plan (ERP). • Managed up to 10 ownership projects at a time: extracted and evaluated ownership and payroll data supplied by customers and system database, then reported findings to substantiate ownership determinations that ultimately affected customers' insurance premiums. From 2012 to 2014 (2 years) San Francisco Bay AreaQA Tester @ • Tested and debugged pre-released game software for mobile platforms and game consoles by performing regression testing, verifying claimed bug fixes, and reporting program defects in a bug tracking database. From 2011 to 2012 (1 year) Sunnyvale, CABusiness Operations Intern @ • Managed inventory, including shipping and receiving, and attended inventory counts. • Assisted in P.O. fulfillment and updated company's Peachtree ERP with order details and status. From June 2010 to August 2010 (3 months) San Jose, CABusiness/Manufacturing Operations Intern @ • Mobile Phone Operations: Participated in all facets of the Nokia cell phone manufacturing business. • Operation Control through Data Analysis: Analyzed results of daily and weekly production reports to identify quality and productivity problems, eliminated unnecessary expenditure to better meet quotas by correcting machine and human error and improving overall efficiency. • Industrial Engineering: Helped model and forecast production levels. • Data Logging: Logged and reported machine productivity by tracking amounts of materials used compared to amounts of usable goods being produced. From June 2008 to August 2008 (3 months) HungaryTelecom Sales Associate @ • Assisted clients with technical support regarding the latest products in the telecom department. • Provided in-depth support by familiarizing myself with the latest innovations and products in telecom. • Managed and coordinated products coming in and out of the department. • Maintained order and placement of each product in view for better sales. From March 2008 to June 2008 (4 months) Palo Alto, CAMath Tutor @ • Mentored students and helped them establish weekly goals and metrics for academic improvement. • Managed academic progress of over 10 high-school level students seeking to improve in mathematics. From March 2006 to May 2007 (1 year 3 months) San Jose, CACutco Sales Associate @ • Made appointments, explained products, answered questions, wrote up orders, and asked for referrals. • Demonstrated real-time adaptability and professionalism in establishing positive customer relations. • Conducted weekly meetings to review personal and team performance with local manager. From May 2003 to August 2003 (4 months) San Jose, CA

BS, Statistics @ University of California, BerkeleyBellarmine College Preparatory Conan Tzou is skilled in: Ruby, Ruby on Rails, JavaScript, Backbone.js, SQL, jQuery, CSS, HTML, TDD, Git, Pair Programming, Bootstrap, Jasmine, RSpec, PostgreSQL, D3.js, OOP, Data Analysis, R, Statistics, Statistical Modeling, C++, Matlab, Quantitative Analytics, Data Mining, Web Development