e-Business Extension @
University of Calilfornia - Irvine
I help companies of all sizes to solve complex business problems, leveraging enterprise-grade software solutions. And I do it at the front lines, face to face with my customers and/or prospects. interacting with all levels, from C-level executives to knowledge workers - since one of my strengths is to listen and translate customer requirements and challenges into
I help companies of all sizes to solve complex business problems, leveraging enterprise-grade software solutions. And I do it at the front lines, face to face with my customers and/or prospects. interacting with all levels, from C-level executives to knowledge workers - since one of my strengths is to listen and translate customer requirements and challenges into technical and functional capabilities - and then communicate back the solution and the core business value to different audiences.
Doing so, I accelerate enterprise software sales, and I help to optimize product roadmaps for both on-premise and cloud-based solutions.
That's what I've been doing for the last 20+ years, with great success. Most of my customers have been enterprise-size companies and I have been representing both big companies (IBM, SAP etc.) and small start-ups.
Leading and aligning people around the customer solution has been a key competence to drive success to my customer engagements, either leading the pre-sales team or a multi-tiered group of professionals for more complex engagements.
When not working, I enjoy my free time watching movies, spending time with the family - walking and biking around the SF Bay area - and researching around new trends on enterprise IT.
If you'd like to discuss some of these trends with me, don't hesitate to reach out via costaclayton at gmail.com!
Global Customer Success Executive @ Responsible for ensure that our strategic accounts are successful, with customers in Europe, Asia and the Americas. Managing the full engagement cycle, from the initial assessment to the delivery of Elementum applications. Typical steps include POC/POV, pilot projects, contract and SOW design, deal closing, project management and customer relationship.
Elementum products are cloud-based, SaaS, Supply Chain Management applications, available on mobile, web and "big-screen" media, leveraging big-data technologies and the latest trends in user interface and interaction design. From June 2013 to Present (2 years 7 months) Sr. Solutions Lead / Business Optimization @ From November 2007 to June 2013 (5 years 8 months) Solutions Lead - Latin America @ From December 2005 to June 2007 (1 year 7 months) São Paulo Area, BrazilSolutions Manager – Manufacturing & SCM - Latin America @ From February 2005 to October 2005 (9 months) São Paulo Area, BrazilSr. Pre-Sales Consultant @ From February 2003 to February 2005 (2 years 1 month) São Paulo Area, BrazilPre-Sales Manager @ From November 2001 to January 2003 (1 year 3 months) São Paulo Area, BrazilPre-Sales Manager @ From March 2000 to September 2001 (1 year 7 months) São Paulo Area, BrazilPre-Sales Consultant / Business Development @ From January 1999 to March 2000 (1 year 3 months) São Paulo Area, BrazilERP Outsourcing Delivery Manager - ERP "As a Service" by IBM Global Services @ From May 1997 to January 1999 (1 year 9 months) São Paulo Area, BrazilSenior IT Consultant [SAP Group] @ From January 1996 to May 1997 (1 year 5 months) São Paulo Area, BrazilAutomation Supervisor @ From February 1993 to August 1995 (2 years 7 months) São Paulo Area, BrazilInformation Consultant @ From March 1986 to January 1993 (6 years 11 months) São Paulo Area, Brazil
Post-Graduation @ Instituto de Pesquisas Técnológicas (IPT) From 2005 to 2007 e-Business Extension @ University of Calilfornia - Irvine From 2000 to 2000 Bachelor @ FASP From 1990 to 1995 Undergraduate @ Universidade Santa Cecília From 1987 to 1989 Technical @ ETFSP From 1983 to 1986 Clayton Costa is skilled in: Enterprise Software, SaaS, Pre-sales, Cloud Computing, Business Intelligence, Business Alliances, CRM, Integration, ERP, Solution Selling, Product Management, SOA, Solution Architecture, Sales, Professional Services