Director of Supply Operations @ From January 2015 to Present (1 year) London, United KingdomDirector of Operations, EMEA @ From January 2014 to December 2014 (1 year) London, United KingdomDirector of Client Services @ Extensive commercial experience gained in busy sales environments, with the last 8 years in the Digital Media Space, I have a great understanding of what is required to service clients, build a successful team and drive results. I am currently part of the Exec Team building the EMEA Operation for SpotXchange Ltd, a leading online video marketplace. Managing staff to ensure clients/publishers receive great service. Educating integrated RTB clients on the Marketplace and how to work with us effectively. Proactively developing new business opportunities across EMEA. Specialties client services, relationship building, revenue management, forecasting, video ad exchange, video advertising, real time bidding, RTB, online advertising, trading desk, publisher solutions, video ad network, DSP, automated optimization technology, audience targeting, buy-side, sell-side, video marketplace. From August 2011 to December 2013 (2 years 5 months) London, United KingdomClient Services Manager @ Responsible for the day to day management of the “Group M” Client Services Team on the AOL O&O properties. Managing a broad portfolio of clients to ensure continued revenue growth/protection Delivering flawless client service and relationship management to clients and agencies. From January 2009 to March 2010 (1 year 3 months) Senior Account Manager @ Senior Account Manager for Mediacom, MEC & Mindshare. Responsible for the day to day business & relationship management across the 3 agencies. From January 2008 to January 2009 (1 year 1 month) Account Manager - Finance Category @ Key Account Management of 10 AOL Finance Partners both client direct & agency. Building solid relationships with all accounts to maximise spend. From October 2005 to January 2008 (2 years 4 months) Account Manager @ Selling internet Access, Hosting, Voice, Security & Consultancy to the SME Market. From October 2004 to October 2005 (1 year 1 month) Account Manager @ From March 2004 to October 2004 (8 months) Account Manager @ From May 2003 to March 2004 (11 months) Internal Account Manager @ Pro-actively developed new business. From June 1999 to November 2002 (3 years 6 months)

Claire Kemp-Harper is skilled in: Superior Client Service, Account Management, RTB, Ad Exchanges, Operations Management, Start-ups, Trafficking, Advertising Operations, Strategic Partnerships, Key Client Relationships, Team Management, Digital Media, VOD, Business Development, Video Advertising