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Chris Nellis

Technical Consultant

Senior Technical Support Engineer and Systems Analyst with extensive Customer Success and with Software Engineering team leadership experience.

Buckeye, Arizona, United States

Section title

Chris Nellis's Email Addresses & Phone Numbers

Chris Nellis's Work Experience

Marketo

Technical Consultant

September 2017 to March 2018

Remote

Ensighten

Software Engineering Team Lead

October 2015 to September 2017

Ensighten

Senior Technical Support Engineer

February 2015 to October 2015

San Jose, CA

Chris Nellis's Education

University of Phoenix - Bay Area

BS/Information Technology, Software Engineering, Project / Life Cycle Management

2008 to 2012

Chris Nellis's Professional Skills Radar Chart

Based on our findings, Chris Nellis is ...

Innovative
Critical
Logical

What's on Chris Nellis's mind?

Based on our findings, Chris Nellis is ...

52% Left Brained
48% Right Brained

Chris Nellis's Estimated Salary Range

About Chris Nellis's Current Company

Marketo

Orchestrated client integrations, data migrations and changes to digital marketing programs and systems. Contributed throughout all phases of projects from initial requirements gathering to development and delivery using the Marketo platform, middleware and CRM systems like Salesforce and Microsoft Dynamics in the cloud.

Frequently Asked Questions about Chris Nellis

What company does Chris Nellis work for?

Chris Nellis works for Marketo


What is Chris Nellis's role at Marketo?

Chris Nellis is Technical Consultant


What is Chris Nellis's personal email address?

Chris Nellis's personal email address is c****[email protected]


What is Chris Nellis's business email address?

Chris Nellis's business email addresses are not available


What is Chris Nellis's Phone Number?

Chris Nellis's phone (602) ***-*295


What industry does Chris Nellis work in?

Chris Nellis works in the Computer Software industry.


About Chris Nellis

📖 Summary

Technical Consultant @ Marketo Orchestrated client integrations, data migrations and changes to digital marketing programs and systems. Contributed throughout all phases of projects from initial requirements gathering to development and delivery using the Marketo platform, middleware and CRM systems like Salesforce and Microsoft Dynamics in the cloud. From September 2017 to March 2018 (7 months) RemoteSoftware Engineering Team Lead @ Ensighten Led a distributed team of software and QA engineers to grow the number of available JavaScript tag template apps by 35%, while reducing issue resolution times and improving test coverage. Assisted in product road mapping and reduced team infrastructure requirements by 50% through the use of more efficient testing practices. From October 2015 to September 2017 (2 years) Senior Technical Support Engineer @ Ensighten Served as a senior member of the support organization, mentoring junior support engineers and collaborating to improve client experiences and enhance communication and effectiveness throughout the global team. From February 2015 to October 2015 (9 months) San Jose, CADeveloper Support Engineer @ Badgeville Supported internal and external developers working on tailored gamification solutions for large enterprise customers such as Oracle and Samsung, while establishing formal support procedures and providing training to clients. From August 2013 to May 2014 (10 months) Redwood City, CATechnical Support Engineer III @ Vocera Communications Supported enterprise grade Java-based applications and technologies, including MySQL, Tomcat, and SIP telephony on Windows Server and served as subject matter expert (SME) for secure messaging and mobile communications products. Developed log collection and analysis tools and methodologies to improve team effectiveness. From June 2011 to August 2013 (2 years 3 months) San Jose, CACustomer Support Engineer @ DeviceAnywhere Processing, troubleshooting and resolving a wide variety of customer technical issues promptly and completely. Monitoring and auditing networked customer-facing devices and Windows-based servers to ensure high availability and optimal performance. Maintaining a closed loop of communications about ongoing system and device issues to engineering teams while keeping customers updated regarding support ticket status. From August 2010 to February 2011 (7 months) Communications Field Technician @ Comcast Installed and repaired a variety of broadband technologies, ranging from digital television to high-speed internet and VOIP based telephony solutions. Worked efficiently and accurately with sophisticated test and premise equipment in one of the nation's most diverse customer bases. Also recognized for providing superior customer service and quality craftsmanship. From April 2007 to January 2010 (2 years 10 months) Senior Business System Analyst @ Salt River Project Tempe, Arizona, United StatesSystems Support Analyst @ Apex Systems From October 2019 to October 2020 (1 year 1 month) Phoenix, Arizona AreaWeb Developer / Support Engineer @ Fiduciary Outsourcing Serving as the technical development and application support lead for an expanding business process automation solution. Analyzed and streamlined manual processes with automation to reduce client setup time by 90% - increasing the number of clients who can be processed with existing resources by 400% while dramatically reducing per client operating costs. From October 2018 to July 2019 (10 months) Phoenix, Arizona


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In a nutshell

Chris Nellis's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 3 month(s)

Chris Nellis's Willingness to Change Jobs

Unlikely

Likely

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Chris Nellis's Social Media Links

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