Professional Services and Strategic Software Solutions

Professional Services Manager @ From March 2015 to Present (10 months) Client Services Manager @ Standard and bespoke development projects with professional services, management and delivery. From April 2014 to May 2015 (1 year 2 months) Derby, United KingdomClient Operations Team Leader @ Client Operations Management From April 2013 to April 2014 (1 year 1 month) Derby, United KingdomSoftware Products Team Lead @ Currently in charge of the day to day running of the Software Products Department, Software Development Team and related development projects. The customer support team, related support, installations and engineers encompassing both hardware and software and support of external clients to meet their expectations. From January 2012 to April 2013 (1 year 4 months) Crewe, United KingdomSystems Developer @ Study, develop and manage projects through full project life cycle, taking systems from specification through to delivery as well as liaising with customers after completion to ensure satisfaction. Develop software both commercial and non-commercial that are database driven Web, Windows and Mobile Applications through Rapid Application Development. Completed using the latest .net Frameworks, VB.net, Java, JavaScript, C#, XML, SQL Server and T-SQL and Project tools, utilizing Object Oriented techniques and business objects. Development is to N-tier architecture and best practices, whilst utilizing project management skills gained through PMI, APM and PMP degree studies. From January 2009 to January 2012 (3 years 1 month) IT Business Developer @ IT and Business Infrastructure Development and Support . Maintaining managing and developing core business systems. Including specification, research and development of a CRM system. Hardware, sofware and network support and maintainace. Payrol reporting, financial requisition systems devlopment and project management. From May 2005 to December 2008 (3 years 8 months) Section Team Leader @ Job entailed the role of section team leader, managing an operations team during delivery periods. The role incorporated team and stock management as well as performance improvement for the year on year figures. by 16%. Offered new role at a new store where I was employed to train new section managers on products, policies and procedures. Job involved Alarm operator and Store Key holder, opening and closing and securing the store for colleagues. I was given training management position within the organisations structure to further my position within the company. From November 1999 to May 2004 (4 years 7 months)

MSc, Project Management @ Robert Gordon University (Aberdeen Business School) From 2011 to 2013 2:1 (Hons), BSc Information Systems @ Staffordshire University From 2003 to 2006 A-Levels, IT, Physics, Geography, Design Technology, General Studies @ Malbank Sixth Form From 2000 to 2002 Chris Gorman is skilled in: Microsoft SQL Server, C#, VB.NET, Software Development, XML, JavaScript, .NET, IIS, Team Leadership, Software Project Management, Agile Project Management, IT Management, Business Analysis, Agile Methodologies, T-SQL, Project Management