Cheryl M.A.'s Email Addresses & Phone Numbers

VP Organizational Change Management Connect with me using: ►►► [email protected] ◄◄◄ All Invitations to Connect Welcome. LION – LinkedIn Open Networker **************** Recruiters, HR Managers, Hiring Managers, CIOs connect with me to get access to my network deep in industry leadership. **************** Cheryl is a creative dynamic digital media manager who has provided leadership in Marketing, Business...

VP Organizational Change Management Connect with me using: ►►► [email protected] ◄◄◄ All Invitations to Connect Welcome. LION – LinkedIn Open Networker **************** Recruiters, HR Managers, Hiring Managers, CIOs connect with me to get access to my network deep in industry leadership. **************** Cheryl is a creative dynamic digital media manager who has provided leadership in Marketing, Business Development, Sales Operations, and Customer Care. She has led diverse and global teams in content direction for Technology and Entertainment companies. Her coaching, business process re-engineering, and performance consultancy in digital technology, has resulted in significantly increased revenue. She thinks out of the box, and has a unique talent for future visioning using Re-branding, Social Marketing, Search Engine Optimization. To brainstorm and collaborate on any of these perspectives, call me now at 323-842-6627.Supervisor Technical Digital Media | Customer Care Sales | Coaching | Training | New Business @ Provide leadership, guidance and direction to customer care organization of Fortune 50 telecommunications company with a focus on quality, service delivery metrics, compliance and staff development. Enrich the day to day experiences of those in leadership and those servicing multiple million clients in extremely high volume call center of 250 inbound call representatives maximizing customer satisfaction and loyalty while increasing core product sales. Exceptional coaching, motivation, and performance development skills used to drive and exceed corporate goals for Television, Video, Mobile Applications, and Internet Services. From November 2009 to Present (6 years) Greater Los Angeles, CaliforniaFounder | VP Organizational Change Management @ Attending Networking Events Researching Industry Leaders Tracking Industry Trends Participating in Industry Discussions From 2015 to Present (less than a year) Greater Los Angeles AreaCEO | Consulting | Management | Business Development | Organizational Change | Sales Strategy @ .• Brand development, web site traffic growth, digital advertising revenue. Developed brand strategy and statistics systems. • Strategic Consulting, including business plan & sales strategy development. • Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. • Generated new development deals for a real estate development company that focuses on large scale commercial projects, including real-estate market analysis. • Comprehensive database management and migration from SQL to Oracle. Visioning, identifying, and structuring newly forming organizations,streamlining current processes, and instituting effective change management. Specialties include Creative Direction, Digital Media, Television, Video, Video Production, Film Production, Broadcast services. From January 2007 to September 2009 (2 years 9 months) Greater Los Angeles AreaVice President Administration | Reorganization | Website Development | @ As Advisor/ Consultant to CEO responsible for overall improvement in restructuring operational processes of Import/Export with overseas factories, while completely reorganizing three companies. Overall responsibility for Internet/ECommerce, online Advertising, SEO, IT, HR, Operations, Marketing, Business Processes, new Business/Product Line Development, Customer Service, Sales, Creative (commercial video), and Legal Departments. Managed staff of 20. Led Search Engine Optimization (SEO)/Social Networking team of 7 to develop online business. Integrated strong understanding of social media reporting metrics including Google Analytics, YouTube/Vine, Reddit, Instagram, Pinterest into increased traffic and revenue. From November 2007 to January 2009 (1 year 3 months) Sherman Oaks, CASenior Manager Sales Training | eLearning | Curriculum Development | Hiring | Coaching | Leadership @ Maintained 525% over expected goal for sales of health care services to clients Designed, implemented and managed multiple ongoing Sales Management Development Training classes for $20 million dollar company Improved sales training programs for over 3,000 sales reps with curriculum redesign and e-learning modules. Managed call center staff of 75 Hired, trained, and managed instructors for "training the trainer" in all sales organizational divisions Evaluated and managed all B2B programs from Corporate HR, Customer Service, Quality Assurance, to IT to ensure training for all employees. From November 2002 to January 2007 (4 years 3 months) Greater Los Angeles AreaManagement Consultant | Advisor to CEO | International | China | Cultural Integration | OD @ Advise CEO while developing his new role as Chief Executive Officer. Consult on strategic roles of executives as emerging film company begins US-China Operations. Assist in cultural integration between executives in China and United States. Identify gaps and assess needs of organization as it develops guiding CEO in strategic planning with partners for this global group. From 2007 to 2007 (less than a year) Greater Los Angeles AreaGlobal Product Marketing Manager Internet Services | IT Project | Engineering | Web Builder | KM @ Managed International Marketing Project 'One Stop Shopping'​ resulting in $18 million of new annual Led the strategic implementation of 'Net Solutions' global e-business mobile application/marketing for internet division Built a Knowledge Management system in 90 days for global mobile access SEO Reduced lead time for marketing promotions and events with Value Added Resellers by 6 months From January 2001 to June 2001 (6 months) Houston, Texas AreaDirector of Marketing @ Generated 15,000 new leads for consulting projects Created new B2B revenue stream of $4 million by designing high quality e-learning courseware Developed new branding of B2B corporate communications strategy which generated $75 million in venture capital Directed all sales/marketing including 5 software engineers Instituted and managed successful trade show to recruit international software development staff From January 2000 to January 2001 (1 year 1 month) Business Development Manager-Software/Inside Sales @ Directed B2B sales activities for $5.5 million in new business development Exceeded sales goals for assigned territories, ranked # 1 and #2 in the company Successfully managed sales relationships with Sprint, [email protected], GTE, and reseller partners From January 1999 to January 2000 (1 year 1 month) Systems Integration @ Sold $3 million B2B computer products to top-level computer executives Consulted with clients worldwide recommending complete solutions, hardware, software, networking equipment and training from over 500,000 product lines CERTIFICATIONS Negotiation and Conflict Resolution Cambridge College From January 1997 to January 1999 (2 years 1 month) Masters Degree in Management, Management, Organizational Development, Marketing, Ecommerce @ Cambridge College From 1993 to 1995 Bachelor's Degree, Developmental Psychology, Marketing, Human Factors @ University of Rochester From 1982 to 1986 Cheryl M.A. is skilled in: Drive Team Sales..., Cross-functional Team..., Operational Excellence, Team Building, Change Management, Customer Service, Strategic Planning, Negotiation, Conflict Management, Call Center Development, Hiring/firing, Sales, Interviews, Marketing, Customer Satisfaction, New Business Development, Employee Relations, Business Process..., Organizational..., Start-ups, Retail, Management, Business Development, Training, Organizational..., Strategy, Leadership, Coaching, Program Management, Recruiting, B2B, Human Resources, Sales Management, Project Management, Product Development, E-commerce, Executive Coaching, Call Centers, Executive Management, Leadership Development, Business Process, CRM, Strategic Partnerships, Performance Management, Networking, Account Management, Personnel Management, Salesforce.com, Team Leadership, Business Strategy