Bachelor of Science (BS), Pharmacy @
Ohio Northern University
Clinical pharmacist with leadership experience and over 15 years of experience in managed care and pharmacy benefit management. Strengths include data analytic and reporting, clinical research, team development, strategic planning, IT integration, product development. I have outstanding interpersonal skills with a track record of establishing positive relationships with plan sponsors, carriers/TPAs, pharmaceutical manufacturers, healthcare professionals and organizations,
Clinical pharmacist with leadership experience and over 15 years of experience in managed care and pharmacy benefit management. Strengths include data analytic and reporting, clinical research, team development, strategic planning, IT integration, product development. I have outstanding interpersonal skills with a track record of establishing positive relationships with plan sponsors, carriers/TPAs, pharmaceutical manufacturers, healthcare professionals and organizations, and medical and pharmacy vendors.
Head of Clinical Services @ •Directs the administration of Helios clinical operations to provide appropriate customer offerings that enhance the positioning of Helios in the marketplace.
•Works with the Head of Strategy and Integration to direct the design, development and implementation of new clinical services that support the mission of Helios for its target market, as well as, developing opportunities in new market segments.
•Directs and administers the Helios nationally certified continuing education programs. Acts as the administrator of the Continuing Education Service Group to oversee the development of clinically sound continuing education programs for our clients and associates.
•Conducts and directs clinical research efforts, promotes and develops clinical thought leadership activities in the form of original publications and industry-specific speaking opportunities.
•Oversees strategy of formulary management for Helios and Helios customers.
•Manages the nursing team providing clinical home health and DME reviews.
•Manages the clinical liaison team providing clinical support to account management and Helios customers.
•Directs the experiential training of Doctor of Pharmacy intern rotations at Helios to foster relationships with the Florida Colleges of Pharmacy and facilitate recruitment of qualified graduates by Helios.
•Provides clinical direction and oversight for Helios response to RFPs by working with Chief Sales Officer and Vice President of Marketing.
•Develops strategic business relationships with current and potential vendors.
•Works with IT to leverage new technologies to improve the clinical processes and offerings.
•Responsible for managing Clinical Services budget within the established guidelines From October 2013 to Present (2 years 1 month) Tampa, FloridaSenior Clinical Liaison Manager @ •Provided clinical leadership and direction to clinical pharmacist liaisons to support clinical strategy to Helios clients.
•Established and implements quality assurance measures for Clinical Liaison performance and builds best practices for client support.
•Collaborated with National Account Managers/Directors and Informatics to collect, analyze and report on client clinical data.
•Worked with the Clinical Implementations and Analytics Liaison to enhance and ensure the accuracy of clinical analytics reporting.
•Proposed, developed and implemented new clinical programs and client clinical solutions.
•Acted as a Subject Matter Expert (SME) regarding client-specific project requirements.
Participated in project UAT, if needed, to ensure client needs have been met.
•Participated in all client-related planning and preparation sessions
•Worked with the Clinical Implementations and Analytics Liaison and Clinical Program Administration Specialist to maintain, streamline and develop reporting that will highlight Clinical Liaison team activities and support the value of the Clinical Liaison team to Helios. From May 2013 to November 2013 (7 months) Director of Analytics and Clinical Initiatives @ Employers Health touches the lives of millions across the country through the support it provides to its members – companies and organizations that seek to reduce the costs of benefits for their employees while promoting healthy living in and out of the workplace.
Our team members are experts in their fields – medicine, pharmacy, law and programs – who share their knowledge and skills with our members individually and corporately as we gather together to solve today’s health and wellness issues.
Employers Health has evolved into an extension of the benefits staff for many of its members by performing five primary functions:
• Educational programming and information dissemination
• Community health initiatives around quality, cost, and access to health care services
• Legislative monitoring and lobbying
• Value-based group purchasing, data analysis, and benefits design consultation
• Health and productivity management, wellness and population health management strategies and solutions
Employers Health works together to represent more than 260 member organizations and 3 million lives. From February 2008 to April 2013 (5 years 3 months) Clinical Account Manager @ •Provided clinical strategy to a state Medicaid pharmacy program.
•Performed clinical analysis to evaluate drug trends.
•Developed clinical criteria for prior authorization and/or prospective drug utilization review.
•Provided research, reference and recommendations to the Pharmacy and Therapeutic Committee.
•Evaluated drug utilization and prescribing trends on an ongoing basis to identify quality improvement and cost containment opportunities.
•Researched and responded to drug information questions.
•Oversight of formulary management for a state Medicaid program.
•Assisted with drug rebates negotiations with pharmaceutical companies.
•Oversight of Drug Utilization Review (DUR) Committee.
•Oversight of Clinical Pharmacist Liaisons that educated pharmacists and providers on the Ohio Medicaid formulary and program offering. From 2006 to 2008 (2 years) Clinical Pharmacist @ From 2004 to 2006 (2 years) Fort Myers, Florida AreaClinical Pharmacist @ From 2000 to 2003 (3 years)
Doctor of Pharmacy (Pharm.D.), Pharmacy @ Ohio Northern University From 2008 to 2011 Bachelor of Science (BS), Pharmacy @ Ohio Northern University From 1994 to 1999 Charity PharmD is skilled in: Pharmaceutics, Medicaid, Pharmacy Benefit..., Data Analysis, Utilization Management, Customer Experience, Healthcare Information..., Microsoft Office, Microsoft Excel, Customer Service, Clinical Data Management, Employee Wellness, Managed Care, Medicare Part D, Disease Management, Medication Therapy..., Formulary, Medication Adherence, Diabetes, Strategic Planning, Health Economics, Pharmacoeconomics, Pharmacy, Pharmacueticals, Evidence-based Medicine, Pharmacy Consulting, Certified Immunizer, Patient Counseling, Pharmacy Practice, Healthcare Industry, Healthcare Consulting, Specialty Pharmaceutical, Pharmaceutical Industry, Informatics, Clinical Research, Healthcare, Pharmacists, Medicare, Health Policy, Pharmacy Automation, Oncology, Clinical Pharmacology, Outcomes Research, Home Infusion, Healthcare Management, HIPAA, Leadership, Process Improvement, Management
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