Chad Hawk's Email Addresses & Phone Numbers

📖 Summary

Director Of Analytics @ Dropbox • Built Analytics team responsible for ensuring data was central to all Monetization Processes covering 90+% of Dropbox Revenue leading up to and post IPO (Experimentation, Prioritization, Impact Analysis, Forecasting, Reporting etc.)• Scaled the team from 2 to 25 FTEs including recruiting and hiring 4 Snr. Managers in an extremely competitive market• Architected the creation of proprietary SAAS metrics to speed experiment measurement & improve transparency into customer behavior• Partner with ML team to scope and execute on Customer Behavior models to define and prioritize High Value Actions to focus Growth Experimentation• Refine and optimize data logging, data modeling and how data was ultimately surfaced across the organization• Pitch and get buy off on Dropbox's first Data Engineering team which has grown to 5 heads • Surface insights and reporting for Quarterly Earnings Processes From March 2017 to September 2019 (2 years 7 months) San Francisco Bay AreaSenior Manager - Analytics @ BOLD • Lead a team of 7 who are responsible for company wide Measurement & Reporting plan for 10+ products • Augment business leads to define how data is consumed and utilized in various processes throughout the organization including Customer Acquisition, AB Testing, Lifecycle Marketing, OKR creation, Management Dashboards etc.• Support the launch of new Products with Go To Market strategy and the identification of strategic KPIs and milestones• Partner with engineering to drive implementation of JS tagging with a scalable taxonomy ensuring that tag management tools and downstream integrations (Analytics, Email, CRM etc.) function smoothly• Architect the creation of an operational reporting suite for both the B2B and B2C products including Transaction, Engagement, Retention, Financial and Customer Service reporting (Sisense, Mixpanel, Google Analytics, Cyfe, Segment.IO)• Utilize machine learning and other statistical analysis to model and attribute patterns in Web Analytics data, greatly improving clarity on relative web site performance (R, Python, SQL) From January 2015 to March 2017 (2 years 3 months) San Francisco Bay AreaFP&A Lead @ BOLD • Partnered with Executives to quantify business opportunities and drive strategic decisions• Created company-wide key strategic management processes including budgeting, forecasting, and performance dashboards• Led revenue forecasting and project prioritization activities • Evolved business understanding through KPI creation, modeling and decision support• Hired, onboarded, mentored, and transitioned FP&A responsibilities to 3 hires creating the current FP&A team From May 2014 to January 2015 (9 months) San Francisco Bay AreaSenior Financial Analyst - Reporting @ AIG • Delivered various ad-hoc tools utilizing Microsoft Excel Macros, Access and Visual Basic to help the team accomplish its goals of accelerating the quarterly close schedule by over a week. • Created process to book deferred acquisition cost asset for International Reinsurance. Managed the quarterly maintenance of an asset of approximately ~$500M with assets from over 90 reporting entities. • Managed the automation of 3 major processes within Reinsurance Accounting, realizing time savings of over 100 hours per quarter close. From May 2012 to April 2014 (2 years) New York, New YorkSenior Financial Analyst - FP&A @ Diageo • Primary for creating management reporting presentations, including the executive deck that is presented by the President of North America Supply to the President of Global Supply at the end of each month. • Lead for calculating, compiling and analyzing North America Supply’s P&L for both statutory and management reporting. This includes over 20 maturing and bottling sites with a combined Cost Base of over $1.5 billion annually. • Controlling responsibilities for two NA Supply reporting functions which contribute over 150 million in operating profit per annum. This involved budgeting, monthly forecasting and reporting as well as business support responsibilities. From January 2011 to May 2012 (1 year 5 months) Greater New York City AreaBusiness Analyst II - Software & Services @ Nokia • Identified and tracked over 50 key performance indicators to capture user behavior and engagement for the Services Business Unit. Generated a dashboard view of the KPIs that was presented weekly to the management team. • Created an Active User model for over 100 million active users. The model included details for over 200 countries on a monthly basis and mapped the customer journey in order to create a basis from which to forecast service usage and revenue three years in the future.• Helped to deliver various analytical projects that allowed for major improvement in the understanding of active user dynamics. These included User Retention, Cross Service Usage Patterns, Activity and Engagement Metrics, as well as other newly created analysis for the Services Unit. From January 2010 to February 2011 (1 year 2 months) Sales Operations Analyst - Sub Saharan Africa @ Nokia • Worked with Country Sales Manager to create and implement a rural distribution strategy. The strategy greatly improved Nokia’s ability to address customers in informal markets that lack developed infrastructure (ie access to electricity, formal store fronts etc.) • Supported roll out of call center strategy including designing incentives, leading partner training, analyzing pricing etc.; Achieved a 10% jump in market share in 4 months. From August 2009 to December 2009 (5 months) Johannesburg Area, South AfricaChannel Management Strategy: Local Lead @ Nokia • Drove data collection and analysis on the ground in Lagos; liaising with heads of retail, sales, marketing and operations as well as the country General Manager. • Created the wholesale incentive strategy for one of the top 15 largest markets for Nokia. From June 2009 to July 2009 (2 months) Lagos, NigeriaCorporate Business Development: Healthcare and Wellness @ Nokia • Identified and researched technology enabled Health & Wellness companies in order to create a market snapshot. • Analyzed the relative strength of H&W companies with regards to partnership or JVs with Nokia. • Discussed market insights, business plans and technology models with these companies to gain insight into the future path of the market and evaluate Nokia’s prospects. From January 2009 to June 2009 (6 months) Helsinki, FinlandBusiness Analyst, Services & Software: Entertainment and Communities @ Nokia • Created a model to determine overall revenue and revenue by geographic cluster for Nokia Music Store sales; Model was then used to forecast projections for bi-annual Portfolio Review Process. • Compiled and analyzed weekly sales figures for the 11 Nokia Music Stores; Used this data to Create weekly Financial Updates for Music Management to present to the E&C Management Team. From June 2008 to December 2008 (7 months) White Plains, NYDirector Of Analytics @ RigUp Austin, Texas, United States