Cassandra Clark's Email

Specialties: Proofreading, research, Microsoft Office programs, French language, English literature, technical writing, user documentation organization, single-sourcing, Author-IT, basic HTML, Markdown.

Proposal Coordinator @ Coordinating proposals and support materials for the healthcare segment of Navigant. From December 2015 to Present (1 month) Technical Writer @ -Edit documents for consistency and correctness, as well as adherence to the document style guide. -Write user documentation for web-based Cherwell Service Management (CSM) software (Browser and customer Portal clients). From September 2013 to December 2015 (2 years 4 months) Colorado Springs, Colorado AreaMarketing and Social Media Coordinator @ -Engage contributors, supporters, and future readers on various social media sites (Facebook, Twitter, reddit, etc.). -Keep followers up-to-date on anthology progress and releases. -Aid the Editor-in-Chief in marketing projects. http://sparkanthology.org/ From November 2013 to March 2015 (1 year 5 months) Jr. Technical Writer @ - Create documents ranging from user guides to interface control documents and test plans, all centered on telemetry and satellite communication equipment (19 products in all). - Write and help edit proposals going out to prime customers as well as subcontractors, often working weekends to produce a proposal everyone on the team is happy with. - Use Author-It (a single-sourcing program) to create user guide content. From May 2011 to August 2013 (2 years 4 months) Colorado Springs, Colorado AreaSocial Liaison @ - Handled the marketing and community relations for the website, including the Twitter, Facebook, and Google+ accounts. - Posted contests using HTML and judged writing contests when necessary. - Announced member publications to outside interested parties, as well as composed newsletters in Markdown to keep members and nonmembers alike up-to-date on site news. - Interviewed New York Times best-selling authors, editors, publishers, and other writing-centered websites as features for the monthly newsletter. From June 2012 to February 2013 (9 months)

MA, English Literature @ University of Colorado at Denver From 2012 to 2016 MA, English @ University of Northern Colorado From 2010 to 2011 BA, English, Writing @ University of Northern Colorado From 2006 to 2010 Cassandra Clark is skilled in: Technical Writing, Proofreading, Editing, Single Sourcing, Technical Documentation, Technical Editing, SnagIt, Proposal Writing, Publications, Microsoft Word, Adobe Acrobat, Newsletters, Author-it, Desktop Publishing, Social Media