Caroline Stacey's Email Addresses & Phone Numbers

📖 Summary

I am a Certified Scrum Master with a background in software testing. I have experience of working in the retail, commercial insurance and education sectors. I am able to relate to both business and technology colleagues and communicate with people of varying levels within a company. I have great problem solving skills and the ability to work round obstacles to get things done.Scrum Master @ I initially joined and worked as a Scrum Master for the Customer Account team and Bookflow team on the Phoenix project. I'm currently supporting two teams who are working on the mobile web versions of the Thomson and First Choice websites. From April 2014 to Present (1 year 9 months) Luton, United KingdomScrum Master @ UK Grocery project Helped to build an effective and collaborative scrum team culture. Improved the agile ways of working with automated testing, unit testing and continuous integration methods. Facilitated all artefacts of scrum and removed or escalated impediments to allow the team to reach peak velocity. Tripled the team velocity to deliver all product backlog stories. Established a philosophy of continuous improvement and helped empower the team to work efficiently. From January 2013 to March 2014 (1 year 3 months) Agile Project Manager @ Product and Content stream of General Merchandising Online project. Worked with offshore development team to deliver business benefits for the commercial teams and product owners. Facilitated project risk review and appropriate mitigation. Monitored and controlled project scope, timescales and resources used. Liaised with infrastructure and networking teams to ensure project requirements were met. Administrated (RFP) Request for Proposal process for a (BPM) Business Process Management tender. From March 2012 to December 2012 (10 months) Scrum Master @ Tesco Direct live improvement Supported the introduction of Agile scrum methodology to the Tesco Direct project. Created multiple scrum teams in UK and India. Developed a warehouse management handheld application for Direct Click and Collect desks. From July 2011 to February 2012 (8 months) Systems Test Manager @ Projects: Korea Instore, UK Instore, Clothing, Entertainment, General Merchandising, Warehouse management and Click and Collect. Provided technical and professional supervision of team of UK test analysts across multiple projects including the Performance test team. Organised and collaborated in Lean Six Sigma workshops for the software development lifecycle. Operationally managed an offshore Test Manager and team of 13 Testers in India to plan, resource, and manage cross location projects. Accountable for the test delivery of multiple multi-channel projects covering web and back office Instore applications. Worked with offshore Test management team to implement strategic test management improvements. Managed RFP for outsourcing compatibility, accessibility and usability testing through to vendor selection. Set up and transferred the administration of HP Quality Center testing management tool to offshore team. From May 2009 to February 2012 (2 years 10 months) Technical Project Leader @ UK Grocery and live improvement program Managed team meetings and improved morale. Trained, coached and supported a team of onshore and offshore Test Analysts. Recruited test analysts and structured new starter induction and mentoring. From April 2007 to April 2009 (2 years 1 month) Test Analyst @ Projects: Teleshopper - Order management system, Dynamic delivery slots, UK Grocery, Electrical, Books, Clubcard Deals. Integration, system, accessibility and compatibility testing for Tesco.com web and Instore applications Test analysis to produce test plans, scripts and reports for Test Manager and Project Manager Logged, analysed and tracked defects found during testing through to resolution. Lead a team of testers in delivering testing objectives. From July 2004 to March 2007 (2 years 9 months) Test Engineer @ Projects: Department of Health and Direct.gov Verification and validation testing of content delivery and management web applications for highly sensitive government websites. Experience of datacentre operations. Manual and regression testing, writing and executing of test scripts and reporting. Quality assurance of processes and procedures. From December 2003 to July 2004 (8 months) Systems Tester @ Tested in-house SQL based commercial insurance application on NT client machines. Manual and regression testing, writing and executing of test scripts. From February 2003 to December 2003 (11 months) London, United KingdomSystem Test Analyst @ Participation in the complete testing waterfall lifecycle from estimation to walkthroughs and inspections. Testing of schools’ management information software. Testing of Dbase and SQL based applications on client server 95/NT/W2K and XP networks. From June 2001 to February 2003 (1 year 9 months) Service Product Analyst @ Sales, administration and accounts support for Local Education Authority bids and tenders. Administration and certification management of Microsoft Certified Partnership From November 1998 to June 2001 (2 years 8 months) BA (Hons) International Business With German, 2:2 @ University of Westminster From 1992 to 1996 Biddenham Upper School From 1987 to 1992 Caroline Stacey is skilled in: Certified Scrum Master CSM, People Skills, Agile Methodologies, Scrum, Test Management, Agile Web Development, Web Development, Agile Testing, Agile Project Management, E-commerce, Multi-channel Retail, Retail, Test Planning, Testing, System Testing