• Accomplished professional services executive and consulting leader with over 20 years of experience in the technology industry with a strong record of orchestrating revenue growth, business profitability, and organizational discipline. • Respected for being able to balance consistent financial results with strategic thinking to elevate professional services into a critical component of the overall success of a software organization. • Dependable member of the executive management team that fosters cross-functional collaboration with a high level of energy, passion, and an unrelenting drive to succeed and win. Core Competencies * Managed small/medium to large services organizations (900+ technical/sales/delivery resources) * Global Professional Services responsibility in the enterprise software business (Americas, EMEA, and APAC) * Successfully managed the P&L to meet expected revenue and margin targets (range between $20m up to $300m) Specialties: P&L responsibility, worldwide responsibility, professional services inside of a enterprise software company, partner programs, SOA, Cloud Mobility, SDN, NFV, Network Architecture, BSM, Enterprise Architecture Programs, SaaS, PaaS, IaaS, ITSM, and Cloud Migrations

VP, Global Customer Success / Strategic Services at Salesforce @ From September 2015 to Present (4 months) San Francisco Bay AreaChairman of the Advisory Board @ As Chairman of Industry of Advisory Board; I am responsible for managing communication of existing IAB members, work closely with Board of Directors and CEO/CFO to continue to drive value for the company, work with potential new investors when/where needed, and support in all aspects of the current phase of the company. From April 2015 to June 2015 (3 months) EVP, WW Services & Enablement @ As EVP of WW Services; I am responsible for all consulting, education/enablement and product support services. The three key business area consist of consulting services focused around cloud migration best practices, methodologies, and cloud architecture services. Education/Enablement services provides our partners an enablement program and certification to drive adoption in the market around our migration tool and migration factory. Finally, our product support services provides partners/OEM and customers with support both standard and advanced support of their implementation and usage of RiverMeadow SaaS Platform. From November 2013 to April 2015 (1 year 6 months) VP of Global Services @ As VP of Global Services (Consulting, Education, and OnDemand business) for BMC Software; I am responsible for the full lifecycle of services management (sales, delivery, services strategy focused on Cloud Computing, SaaS product line, and OnDemand capabilities for BSM) with P&L responsibilities of ~$300m, leading a team of approximate 900 services professionals, and responsible for the success of ~500 simultaneous projects running annually. From July 2011 to November 2013 (2 years 5 months) VP of Professional Services, Americas @ As Vice President of the Professional Services Organization for the Americas; I am responsible for all professional services activity in the Americas. The three key business units consisted of consulting services around virtualization technologies (e.g. architecture, deployment, and integration), education services (customer/partner training and certification), and TAM services (Technical Account Management). Key functions include the full lifecycle of services management (sales, delivery, and services strategy focused on Cloud Computing and OnDemand Services) with P&L responsibilities exceeding $200m and leading a team over 600 services professionals. From August 2009 to March 2011 (1 year 8 months) VP, NA Technology Consulting (BEA Team Integration) @ Promoted to oversee the sales and delivery of North America Consulting business after the acquisition of BEA. The position was an integration role post-acquisition. Manage over 200 people in US and Canada with 7 direct reports * P&L responsibility of over $70m in annual revenue. From June 2008 to September 2008 (4 months) VP, WW Professional Services @ Promoted to lead the Worldwide Professional Services team for the Business Interaction Division (BID) a high-growth division for BEA focused around Business Process Management and Enterprise Social Computing. The structure of the team was 8 direct reports with 150 people worldwide supporting all consulting and education efforts. * P&L responsibility of over $52m in annual revenue. From March 2007 to May 2008 (1 year 3 months) Sr. Director, Americas Consulting, West @ Promoted to lead the West Region consulting team focused on Service Oriented Architecture (SOA) and middleware. The region was structured with 4 direct reports with 42 consultants spread out throughout the West Region. Managed the consulting sales and delivery effort within the region in support of our license business. * P&L responsibility of over $16m in annual revenue. From November 2004 to February 2007 (2 years 4 months) Practice Manager, Americas Consulting, West @ Hired to lead the Desert Southwest Region turn-around and provide sales leadership to the consulting team. * P&L responsibility of over $6m in annual revenue. From November 2002 to October 2004 (2 years) Director of Professional Services @ Led and managed a professional services organization working closely with the license sales team. My responsibilities included managing revenue, cost, and margin. Core business responsibility was to help sell and deliver consulting opportunities in support of the license business. From November 2000 to November 2002 (2 years 1 month) Sr Manager @ From 1996 to 2000 (4 years) Manager @ From January 1993 to July 1996 (3 years 7 months)

Carlos Granda is skilled in: Cloud Computing, Professional Services, Leadership, IT Transformation, PaaS, Big Data, Enterprise Software, IaaS, Consulting, P&L Responsibility, Cross-functional Team Leadership, SaaS, Strategy, IT Service Management, SOA