Director of Claims Operations @ Ascendant Commercial Insurance Co
Vice President @ United Automobile Insurance Company
Legal Administrator @ Dracos & Assoc. of UAIC
Diploma, Auto Estimatics @
Vale National Technical Institute
With 29 years of progressive experience in Personal and Commercial, Property and Casualty insurance claims culminating at the Vice Presidential level, I am a proven producer of outstanding results. Specifically, we realized a cost reduction of $800,000 in the first year, over and above the regular profits of my team, in one initiated project. I am a
With 29 years of progressive experience in Personal and Commercial, Property and Casualty insurance claims culminating at the Vice Presidential level, I am a proven producer of outstanding results. Specifically, we realized a cost reduction of $800,000 in the first year, over and above the regular profits of my team, in one initiated project. I am a Team Builder, Mentor and proud of my employee retention skills.
Specialties: Achieving the best loss ratio of the division in the country.
Fostering confidence in Team members and mentoring entry-level new employees.
Strategic planning for litigated files
Critical thinking approach to trends in the market to support positive factors and counter negative influences.
Customization of software to better meet organizational needs.
Developing necessary infrastructure to comply with Federal reporting requirements.
Director of Claims Operations @ We are a growing commercial P&C insurer offering Commercial Auto, Garage Keepers, General Liability, For Hire and Workers Compensation Insurance. From February 2012 to Present (3 years 11 months) Miami/Fort Lauderdale AreaVice President @ the largest privately-owned automobile insurer in the USA with volume of $400,000,000 yearly-1995-2011-16 years.
Vice President for Bodily Injury and Uninsured Motorist Claims
Achieving a reduction in the loss ratio over a 4-year span from 40.8 in 2004 to 0.1 in 2008
Increasing staff to meet growing premium volume
Empowering adjusters to improve productivity and production
Instrumental in corporate profitability
Achieving an average soft tissue settlement reduction to below $2000
Spearheading Section 111 reporting for the company From May 1995 to May 2011 (16 years 1 month) Legal Administrator @ In-House Law Firm for United Auto
Increasing staff from 4 attorneys and 1 secretary to 8 attorneys, 4 paralegals and 4 secretaries
Instituting Time Matters software for litigation management
Reduced sanctions from missed hearings
Coordinating scheduling of attorneys for depositions and hearings From February 1998 to January 2000 (2 years) Supervisor @ BI Supervisor for "Out of Florida" taxi fleet accounts
Traveled to remote accounts to audit claim files
Supervised 4 local and 2 field adjusters
Handled taxi claims; other states
Adjusted Florida heavy commercial auto claims From March 1992 to April 1995 (3 years 2 months) Technical Specialist @ Adjusted all lines liability claims with a value of less than $50,000
Handled BI/UM auto and general liability claims and litigation from first report through trial From February 1989 to February 1992 (3 years 1 month) BI Supervisor to Corporate BI Manager @ Non-standard auto throughout the state of Florida
Handled claims for insureds involved in out-of-state losses
Supervised staff of 4 adjusters From December 1986 to January 1989 (2 years 2 months) Independent Adjuster @ Adjusted claims for both the Pueblo and Grand Union Supermarkets on St. Croix
Adjusted all lines claims
Appraised vehicle damage
Wrote property, fire and flood estimates
Handled some Workers Compensation claims in the British Virgin Islands
Learned adjusting techniques using GAB course From March 1984 to October 1986 (2 years 8 months)
Associate, Claims @ Insurance Institute of America From 1987 to 1989 Diploma, Auto Estimatics @ Vale National Technical Institute From 1984 to 1984 Masters, Education-Pyschology @ Nazareth College of Rochester From 1975 to 1978 BM with Distinction, Education-Voice @ Eastman School of Music From 1969 to 1973 Carl S Bickel, AIC is skilled in: Property & Casualty Insurance, Insurance, Liability, Claims, Insurance Claims, Litigation Management, Automobile, Casualty, Claims Management, General Liability, Commercial Insurance, Adjusting, Litigation, Team Building, Injury
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