Image of Brice Wu

Brice Wu

Head of Engineering

We're Hiring @ Komodo Health - komodohealth.com

Mountain View, California

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Brice Wu's Email Addresses & Phone Numbers

Brice Wu's Work Experience

Komodo Health

Head of Engineering

San Francisco Bay Area

FormFactor

Principal Engineer, Development

2002 to 2007

Google

Manager, Online Sales and Operations

April 2008 to July 2016

Mountain View, CA

Brice Wu's Education

North Hollywood high school

University of Virginia Darden School of Business

MBA, Business Administration

2006 to 2008

Cornell University

Bachelor’s Degree, Materials Science and Engineering

1996 to 2000

Brice Wu's Professional Skills Radar Chart

Based on our findings, Brice Wu is ...

Competent
Doer
Complex

What's on Brice Wu's mind?

Based on our findings, Brice Wu is ...

52% Left Brained
48% Right Brained

Brice Wu's Estimated Salary Range

About Brice Wu's Current Company

Komodo Health

Frequently Asked Questions about Brice Wu

What company does Brice Wu work for?

Brice Wu works for Komodo Health


What is Brice Wu's role at Komodo Health?

Brice Wu is Head of Engineering


What is Brice Wu's personal email address?

Brice Wu's personal email address is b****[email protected]


What is Brice Wu's business email address?

Brice Wu's business email addresses are not available


What is Brice Wu's Phone Number?

Brice Wu's phone (213) ***-*242


What industry does Brice Wu work in?

Brice Wu works in the Internet industry.


About Brice Wu

📖 Summary

Head of Engineering @ Komodo Health San Francisco Bay AreaPrincipal Engineer, Development @ FormFactor From 2002 to 2007 (5 years) Manager, Online Sales and Operations @ Google Lead large, multi-disciplinary teams of with cross organizational responsibility for:Product / Technology Management* Product facing internal systems infrastructure development for 1,100+ global users* Developed systems architecture spanning 5 core systems and 2 user facing portals to streamline internal operations and metrics reporting capabilities.* Migrated 700+ users to new ticketing systems in under 6 weeks, including resolution of 160+ bugs and the development of 7 critical feature requests.* Launched a project coordination / tracker for 500+ users, giving management visibility into project related data across the organization for the first time.* Launched an internal CRM to 1,100+ users enabling cross organizational understanding of our customer support modelsData Analysis and Architecture* Directly responsible for initial creation of team, including staffing of 6 team members* Developed the architecture for a canonical data source that integrates 15+ sources* Reduced spending on vendors by a projected $5M+ through the creation of the “Pay Per Unit” pricing model that drove a la carte pricing for vendor operations.Vendor / Process Development* Oversaw creation of an India based vendor team, including contract negotiation and pricing. 300+ vendors on boarded within 18 months across 5 distinct workflows that encompassed 10,000+ tickets per month, offsetting 86% of onshore ticket workflow. * Transferred work from a US based vendor to Latin America, resulting in $1.2M in annual savings without loss of Customer Satisfaction or ticket Turn Around Time.* Oversaw team of 13 FTE’s and 150 Vendors based in Manila that transferred an additional 39% of work (from 55% to 92%) offshore with 90+% CSAT From April 2008 to July 2016 (8 years 4 months) Mountain View, CA


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In a nutshell

Brice Wu's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

6 year(s), 8 month(s)

Brice Wu's Willingness to Change Jobs

Unlikely

Likely

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Brice Wu's Social Media Links

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