Linux/Windows Systems Software Engineer @ ▪ Monitoring and administrating of Red Hat Linux on Enterprise class servers for operating systems, patches, packages, hardware, firmware drivers.
▪ Monitoring and Maintenance on daily basis.
▪ Expertise in Building and supporting environments consisting Testing, Contingency, Production and Disaster Recovery servers.
▪ Supporting infrastructure environment comprising of RHEL 6.5, 6.6
▪ Performed patching of RHEL using yum and rpm
▪ Install, Configure, and distribute newly acquired equipment.
▪ Serves as the technical expert responsible for the engineering, implementation, installation, operation, and maintenance of SAN , Backup, and Endpoint Protection architecture within Linux Red Hat and Centos networks.
▪ Responsible for setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software, validating and implementing critical system patches, and allocating mass storage space.
▪ Handles networking support, administration, overall strategy, design, implementation, and operational aspects of multiple systems, operating environments, and related software.
▪ Schedules, plans, and oversees system upgrades.
▪ Develops functional requirements through interaction with end-users and coordinates with development team on systematic enhancements or changes.
▪ Performs fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on real-time basis.
▪ Assists in planning for upgrades and replacements for the program assets reaching the end of their life cycle.
▪ Supports asset acquisition, installation, configuration, and maintenance.
▪ Performs administrative level installation, configuration, and maintenance on all components/assets associated with the program.
▪ Supports the Information System Security Manager as directed.
▪ Supports senior staff as required and ensures customer requirements and project milestones are met. From January 2014 to Present (2 years) Linux System Administrator @ Providing the technical support and software/ hardware implementation for Development and Testing
environments related to AHLTA/CHCS.
▪ Provide Engineering Tier 3 assistance in the management of Help Desk related issues in production.
▪ Support direct communication and collaboration with ALL members of the Team, including issue
management support, clarification and prioritization of tasks and milestones, reports and Integration
schedules.
▪ Works directly with IT teams for implementation and configurations of both client desktops and servers.
▪ Provides IT system support, administration and maintenance for all Development and Testing environments
related to AHLTA.
▪ Provides System Engineering Analysis for the review of system design specification From May 2013 to January 2014 (9 months)
Bachelor's degree, Information Technology @ Delaware State University From 2008 to 2012 Bachelor of Science (B.S.), Information Technology @ Delaware Stat Brice Jacobs is skilled in: Testing, PowerPoint, Servers, Technical Support, Systems Engineering, Management, Help Desk Support, Linux, SQL, Java, XP, MySQL, PHP, Windows 7, Databases