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Billie Sue Chafins

Principal, Mobile Labs

Vice President, Software Development at Hulu

Seattle, Washington

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Billie Sue Chafins's Email Addresses & Phone Numbers

Billie Sue Chafins's Work Experience


Principal, Mobile Labs

June 2014 to October 2014



Director, Reading Experience

January 2014 to June 2014



Principal Group Program Manager, Windows UX

September 2012 to January 2014


Billie Sue Chafins's Education

University of Kentucky

BS, MS, Computer Science

1993 to 2000

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About Billie Sue Chafins's Current Company


Research, prioritize, and lead incubation projects to shape next big investments for Windows, Xbox, and Windows Phone. Partner with Microsoft Research, business, and product teams across the company to determine strategic opportunities and make recommendations to executive leadership.

Frequently Asked Questions about Billie Sue Chafins

What company does Billie Sue Chafins work for?

Billie Sue Chafins works for Microsoft

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Billie Sue Chafins is Principal, Mobile Labs

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Billie Sue Chafins's phone (206) ***-*252

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Billie Sue Chafins works in the Computer Software industry.

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Billie Sue Chafins's colleagues are Peter Taylor, Gurneet Sandhu, Grant Brady, Ankita Dhussa, Carlos Mortera, Tim Richardson, Ankush Sharma, Jessica Huang, Kana Tateyama, and Xi Zhang

About Billie Sue Chafins

📖 Summary

Principal, Mobile Labs @ Microsoft Research, prioritize, and lead incubation projects to shape next big investments for Windows, Xbox, and Windows Phone. Partner with Microsoft Research, business, and product teams across the company to determine strategic opportunities and make recommendations to executive leadership. From June 2014 to October 2014 (5 months) RedmondDirector, Reading Experience @ Microsoft Managed $300M contract with Barnes and Noble. Secured rich digital content by building relationships with publishers. Defined global product roadmap, Beta product goals, go-to-market strategy, and core business KPIs for 130+ markets. Led product management and editorial organizations to create v1 product. From January 2014 to June 2014 (6 months) SeattlePrincipal Group Program Manager, Windows UX @ Microsoft As the Group Program Manager of the Text Input Experience team for Windows 8.1, I was responsible for leading a team of 14 program managers who delivered end-to-end input experiences in the modern Windows user interface. We delivered the onscreen keyboard for touch tablets, autocorrect and predictive text typing efficiencies for 100+ markets, commanding surfaces for text corrections, selection UI for touch interfaces, and predictive text capabilities for the Surface Touchcover 2. From September 2012 to January 2014 (1 year 5 months) RedmondSenior Program Manager Lead, Windows UX @ Microsoft As a Lead Program Manager on the User-centered Experiences team for Windows 8, I was responsible for leading a team of 7 program managers who delivered a large range of new UX models and functionality in the modern Windows user interface. My team and I worked across many org and team boundaries as well as with external OEMs to deliver the modern Boot experience of Windows 8. My team owned the new Share charm concept from the API surface through the user experience as well as partnerships with several first and third party apps who implemented the Share contract. We also delivered: Projection UI, deep link Tiles on Start screen, Shutdown experiences, file associations, HomeGroup, and Clipboard. From July 2009 to September 2012 (3 years 3 months) RedmondSenior Program Manager, User Interface Platform @ Microsoft As Senior Program Manager on the User Interface Platform team for Windows 7, I was responsible for defining and designing the Windows Animation Manager and the Windows Ribbon Framework. From December 2007 to July 2009 (1 year 8 months) RedmondProgram Manager II Lead, Office Graphics @ Microsoft As Program Manager Lead on Office Graphics, I led the team who delivered the rendering engine for Office 2010. From November 2006 to December 2007 (1 year 2 months) RedmondProgram Manager, Office UX @ Microsoft Designed and shipped several components of the Office user interface for both Office 2003 and Office 2007. From March 2001 to November 2006 (5 years 9 months) RedmondProgram Manager, Office Update @ Microsoft Designed and shipped web-connected features in Office XP. From June 2000 to March 2001 (10 months) RedmondSoftware Developer @ Ashland Oil As a software developer at Ashland Oil, I was responsible for coding and testing automated accounting and freight systems. From January 1995 to August 1999 (4 years 8 months) Lexington, Kentucky AreaDirector, Software Development @ Hulu Lead a team of 100+ developers, QA engineers, and technical program managers who deliver the Hulu app experience across all devices (living room, mobile, and web). As of January 2018, these apps are used by 17+ million subscribers with over 54 million total unique viewers. Partner with external industry leaders to deliver the best Hulu experience for their game consoles, set-top boxes, tablets, phones, smart TVs, and other form factors. Help build an even more diverse and inclusive work environment and proudly represent Hulu's values and passion for this topic in external forums. From October 2017 to August 2018 (11 months) SeattleLecturer in Computer Science @ University of Kentucky As lecturer at the University of Kentucky, I developed course plans, delivered lectures, and mentored students in the undergraduate and graduate Computer Science programs. Courses I led included: Introduction to C++, Algorithms, Software Engineering, and Data Structures. From August 1999 to May 2000 (10 months) Lexington, Kentucky AreaDirector, Technical Program Management @ Hulu Managed the program for Hulu with Live TV from early tech investigations, through MVP definition, through execution, to launch on 5/3/2017. Partnered with UX, Product, Tech, and business leaders to define an entirely new product offering and put in place the processes and agile practices that enabled us to deliver. In the one year since launch, Hulu with Live TV is driving strong engagement with its combination of live, library and original content. Continued growing the technical program management team in the Seattle office, growing from 10 to 18 TPMs. Placed huge emphasis on diversity in recruiting and built a team 45% female. Helped coach and grow careers of people on the team by giving opportunities on both individual contributor and management tracks. From March 2016 to October 2017 (1 year 8 months) SeattleSenior Manager, Technical Program Management @ Hulu Helped establish the technical program management discipline in the Seattle Hulu office, growing the team from 2 to 10 TPMs. Helped implement agile practices at scale, tailoring the Scaled Agile Framework (SAFe) to the size and needs of Hulu engineering. Personally led the project to ship Hulu on the Apple TV (4th generation). Partnered with Product, UX, engineering, and Apple to define the experience and deliver on a very tight timeline. From December 2014 to February 2016 (1 year 3 months) Seattle, WAVice President, Software Development @ Hulu Engineering leader for Hulu's Commerce Platform, Client Device Experiences across Living Room, Mobile, and Web, and Quality Engineering across Technology. Lead a team of ~300 FTE and Consultant Software Developers, Architects, and Quality Engineers. Site leader for Hulu's Seattle office. Greater Seattle AreaLimited Partner @ Operator Collective Operator Collective brings together as limited partners 100+ ultra-talented operators, investors, and founders from diverse backgrounds to invest in and accelerate the next generation of b2b tech. Seattle

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In a nutshell

Billie Sue Chafins's Personality Type

Introversion (I), Sensing (S), Thinking (T), Judging (J)

Average Tenure

1 year(s), 10 month(s)

Billie Sue Chafins's Willingness to Change Jobs



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