SOCC Supervisor at Southern Airways Express
Miami/Fort Lauderdale Area
Southern Airways Express
SOCC Supervisor
Execuflight
Charter Sales and Dispatch
April 2012 to September 2012
Sky Limo Air Charter
Assistant Dispatcher
June 2011 to March 2012
Miami/Fort Lauderdale Area
Flightstar Trading LLC
Director of Marketing and Research
November 2010 to June 2011
Custom Jet Charters
Manager of Flight Operations and Safety
May 2017 to March 2019
West Palm Beach, Florida
Tropic Ocean Airways
Lead Operations Coordinator
April 2016 to April 2017
Miami/Fort Lauderdale Area
Jetscape Services
Customer Service Representative
August 2010 to May 2011
Yelvington Jet Aviation
Customer Service Representative
June 2006 to April 2007
Resorts World Aviation
Operations Manager
May 2014 to December 2015
Miami/Fort Lauderdale Area
Sheffield School of Aeronautics
FAA Aircraft Dispatcher
2012 to 2012
Embry-Riddle Aeronautical University
Master of Science in Aeronautics, Human Factors and Aviation System Safety
2013 to 2017
Embry-Riddle Aeronautical University
BS, Professional Aeronautics
2011 to 2013
Broward College
AS, Aviation Operations
2009 to 2011
Case Western Reserve University
Aerospace Engineering
2000 to 2002
What company does Audrey Wiggins work for?
Audrey Wiggins works for Southern Airways Express
What is Audrey Wiggins's role at Southern Airways Express?
Audrey Wiggins is SOCC Supervisor
What industry does Audrey Wiggins work in?
Audrey Wiggins works in the Airlines/Aviation industry.
📖 Summary
SOCC Supervisor @ Southern Airways Express Charter Sales and Dispatch @ Execuflight Responsible for booking jet charters. Completed the Sentient and Avinode set up process, implemented a strong contract fuel program, created a better dispatch/flight coordinating program, recovered funds from accounts past due, and worked as an assistant administrator to the Chief Pilot and Director of Operations. From April 2012 to September 2012 (6 months) Assistant Dispatcher @ Sky Limo Air Charter Responsible for dispatching and coordinating all charter flights. Duties include but not limited to: route selection, weather analysis, airport/runway analysis, obtaining landing permits and overflights for international operations, maintaining crew lists, flight following, and maintaining the department library of current insurance, Jeppesen Manuals, and aircraft information. From June 2011 to March 2012 (10 months) Miami/Fort Lauderdale AreaDirector of Marketing and Research @ Flightstar Trading LLC Responsible for connecting aircraft buyers and sellers to assist the brokers in aircraft sales. This included putting together market analyses, uploading current aircraft into online databases, responding to buy/sell/lease requests, and constructing LO/MOU letters. My main markets were South America, Mexico, and Africa. From November 2010 to June 2011 (8 months) Manager of Flight Operations and Safety @ Custom Jet Charters Responsible for the daily safe and efficient operations of aircraft and crew. Implemented a complete SMS program which meets FAA and ISBAO standards.Worked with operations team to develop manuals and procedures in reference to maintaining FAA 10 or more air carrier certification and CASS standards.Knowledge of international flight planning and coordination. From May 2017 to March 2019 (1 year 11 months) West Palm Beach, FloridaLead Operations Coordinator @ Tropic Ocean Airways Responsible for the daily flight operations and aircraft logistics. Trained operations coordinators to company specs and industry standards. Created a permanent dispatch position withing the operations department. Increased functionality of trip planning, record keeping, and administrative support. From April 2016 to April 2017 (1 year 1 month) Miami/Fort Lauderdale AreaCustomer Service Representative @ Jetscape Services Responsible for obtaining fuel orders and auxiliary services from crew, following up on past due accounts, cash handling, and logistics for high volume days. I trained new employees, as well. Other responsibilities included:Arranged customer travel, hotel reservations, auto rental, entertainment and other varied requirementsTracked aircraft arrival and assured prompt line serviceObserved all safety, environmental and general housekeeping rules and policiesOther duties as assigned From August 2010 to May 2011 (10 months) Customer Service Representative @ Yelvington Jet Aviation Responsible for reconciling fuel tickets, obtaining fuel orders from crew, planning the logistics for race week and high volume days, and assisted in writing the Customer Service Manual. Represented the company during NBAA 2006. Was apart of a team that revamped the company website and wrote the contents of the webpages. Other responsibilities included:Arranged customer travel, hotel reservations, auto rental, entertainment and other varied requirementsTracked aircraft arrival and assured prompt line serviceObserved all safety, environmental and general housekeeping rules and policiesOther duties as assigned From June 2006 to April 2007 (11 months) Operations Manager @ Resorts World Aviation Responsible for the daily management and operation of Resorts World Aviation (flight department for Resorts World North America). Assisted the Director of Aviation with the startup of Resorts World Aviation and Crystal Luxury Air (division of Crystal Cruises). Fleet consisted of 2 Caravan 208 Amphib, Challenger 605, Challenger 850, Global Express XRS, and Boeing 777-200LR.Responsible for training flight logistics coordinators and the dispatching of all flights. Maintained superb relationships and acted as liaison between RWA and aircraft management companies (Cape Air and Corporate Flight Management). From May 2014 to December 2015 (1 year 8 months) Miami/Fort Lauderdale Area
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
1 year(s), 0 month(s)
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