Anna is a highly motivated, delivery-focused IT professional with 17 years experience in software development. Anna performs a leadership role in high-profile projects, throughout the entire life cycle, ensuring deadline and budget expectations are met. She combines passion and professionalism to motivate others and build collaboration. She has a proven track record of facilitating stakeholder discussions to ensure positive outcomes. Key competencies o Strong interpersonal and communication skills o Proven analytical approach to problem-solving o Builds effective technology & business partner relationships o Pro-active o Team player o Innovative Professional goals o To enable organisations to successfully adopt Agile practices. o To work with cross-functional development teams where she can contribute to the success of interesting and challenging projects, and promote the adoption of Agile practices. Specialties o Agile coaching o Delivery of training (e.g. Scrum, Agile Business Analysis) o Project Delivery o Process Improvement o Change Management o Business Analysis o Financial Services o Public Sector o User Experience o Web & Mobile Applications o Digital Marketing & Content Management o Customer Relationship Management o Industry Research

Director @ Director at Nimblr Ltd, providing consultancy and Agile coaching services. From August 2014 to Present (1 year 5 months) Belfast, United KingdomAssociate @ Currently engaged as a member of BT's Enterprise Architecture team on the NI Direct program, working in partnership with Digital Transformation Services (NICS) and suppliers on a wide variety of interesting projects aimed at transforming citizen-facing services. Currently also engaged as an Agile Coach at the Department for Regional Development (DRD) on the Blue Badge digital transformation project. Previously: Agile Coach at the Department of Agriculture and Rural Development (DARD ISB) on the Common Agricultural Policy (CAP) Reform ICT project, and wider Digital Services Division. I trained and coached approx 60 people across a wide variety of IT and business roles, in Agile values and principles; the Scrum framework and practices; Kanban and visual management; Agile project management; roles & responsibilities etc. The project now has multiple teams successfully using Scrum to deliver a high quality product with great business engagement, and Agile is being adopted across the department on other projects. From August 2014 to Present (1 year 5 months) Belfast, United KingdomAgile PM / BA @ Lead BA on Agile web development team for cmegroup.com, delivering projects for Online Marketing, and various business, customer service and product units within CME Group. Responsible for the delivery of diverse projects ranging from regulatory compliance, to content management system migration, to responsive website re-design. Co-ordinates SDLC work on a cross-functional team distributed across 4 timezones. Acting as ScrumMaster, co-ordinates Agile planning and estimation using Scrum - release and iteration planning, daily standups, showcases, playbacks and retrospectives. From June 2012 to August 2014 (2 years 3 months) Belfast, United KingdomBusiness Analyst @ BA on Online Marketing technology dev team (allstate.com), delivering web development projects for various business and product units within Allstate insurance company. Role / responsibilities o Primary liaison between business and technology o Promote strategic business goals within technology o Works with business partner(s) and project manager to define scope of the project; identify key stakeholders / SMEs o Participates in estimation, resourcing, and slotting processes o Facilitates requirements elicitation meetings with all stakeholders o Defines, models, and documents requirements using best practice deliverables e.g. User Stories, Use Cases, UML Business Process Models o Performs business / technical / metrics / competitor research to inform the decision-making process o Creates mock ups / prototypes / wireframes / UI interaction specs using Axure, Visio, OmniGraffle o Manages requirements and their traceability throughout SDLC o Manages stakeholder expectations o Works with SA / tech lead / UX / architects to design solution o Works with QC on test strategy / test plan / gather test data / UAT o Manages change controls / issues / risks / defects inc troubleshooting Recent projects where I have been Lead BA include: o Re-write of Agent Locator system used by consumers and call-centre o Rollout of 15,000 re-designed Agent websites o SEO projects e.g. data feed inc address standardisation for data aggregators; automation of news article for RSS feed Main technologies: .NET, SQL Server, HTML, JavaScript, JQuery, CSS From February 2008 to June 2012 (4 years 5 months) Belfast, United KingdomTechnical Consultant @ Prior to dedicated BA role, worked as tech lead on a variety of online property quoting projects. Responsible for all stages of the SDLC, and associated deliverables. Substantial amount of client liaison, and in-depth analysis and design tasks. As well as my own projects, I had overall responsibility for co-ordinating all Risk Management (underwriting) projects. This gave me a breadth of experience with, and visibility into each stage of, the SDLC. I was then able to identify where my key competencies and skills could be best applied, and transition to the BA role. Main technologies: VB6, ASP, SQL Server, HTML, JavaScript, CSS From February 2002 to February 2008 (6 years 1 month) Belfast, United KingdomTechnical Support Specialist @ I worked as part of a small team who provided 3rd level technical support, for Pivotal’s eCRM product suite worldwide, via phone, email and web. Specialising in the business side of the product, I acted as the technical interface to customers for the resolution of problems related to Pivotal products, through the provision of timely, comprehensive support. My interpersonal skills were used to build positive working relationships with clients, and provide a high level of customer service and satisfaction. Responsibilities included: o Researching code, platform and other technical issues o Providing daily incident resolution for both business and systems issues, by offering solutions or workarounds to customers Main technologies: VB6, ASP, SQL Server, Pivotal From June 2000 to January 2002 (1 year 8 months) Application Developer @ I worked in the company’s eBusiness group, developing Windows and web-based applications. My excellent interpersonal skills were effectively demonstrated in these projects as they involved a substantial amount of customer liaison and negotiation. My perceptive nature and ability to listen to the customer contributed to the success of these projects. Responsibilities included: o Analysing customer’s technical needs and creating requirement specification documents o Process modelling - Data Flow Diagrams, functional prototypes o Application development / testing o Participation in user-review meetings and on-site demonstrations Main technologies: VB6, SQL Server. From August 1998 to June 2000 (1 year 11 months) Belfast, United KingdomProgrammer Analyst @ From 1997 to 1999 (2 years)

BA Hons, English Lit & Irish @ NUI Galway From 1992 to 1995 Rathmore Grammar School, Belfast From 1985 to 1992 Anna McMinn is skilled in: Agile Methodologies, Kanban, Scrum, Coaching, Extreme Programming, Change Management, SDLC, Business Analysis, User Stories, Business Process Improvement, Requirements Gathering, Agile Project Management, Software Development, Visio, Analysis